STUDENT SUPPORT

Track My Future (TMF) is your personalised, online platform to help you make the most of your time at the University of East London.

Track My Future will let you monitor your studies, book appointments with our services, submit daily health updates, find a part-time job and so much more. The TMF platform is ever-evolving so keep checking out what's new.

If you are unable to login to your account due to a forgotten password, visit our password page for instructions.

For the best experience on mobile download the SharePoint App on Google Play or the App Store to access Track My Future. 

University of East London platforms

We have various online platforms that will help you at each stage of your journey with us at UEL.

Before joining us:

  • UELDirect: Check your enrolment status

New and existing students:

  • SharePoint: Track My Future which has general info about support services, enrolment information and Launchpad for your specific course induction and orientation.
  • Moodle: Course overviews, timetables and information
  • Microsoft Teams and Outlook: Join online lectures, make calls and send emails
  • MyPortal: Login for help from the Student Hub, IT, transcripts, or for general queries

Student information

New students

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  • Logging in for the first time and changing your password 
  • Enrolment  -  how to enrol
  • UEL access cards and ID verification FAQ (PDF) - how to get an access card
  • Teaching timetable  - view your course lesson times, class rooms and lecturers
  • Term dates  - see your academic term dates
  • Once you have created your IT account you should log into Launchpad on  Sharepoint  to check out useful information like where to go on your first day and what preparation is needed before you start your course. For the best experience on mobile download the SharePoint App on Google Play or the App Store.
  • UEL Direct - check your enrolment status and see if there are tasks outstanding. 
  • For additional support - log into MyPortal where the Student HUB can answer your questions. 
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International students

  • The Student Immigration and Compliance team provide immigration services, guidance and support for students that are currently enrolled at the University. See more information.
  • International students information on SharePoint: advice and opportunities for international students. 

Current students

Disability and dyslexia

Our Disability and Dyslexia Team provides support and advice for students with disabilities and specific learning difficulties such as dyslexia.

If you have a disability, long-term medical condition or a specific learning difficulty, we can help to identify and address any barriers to your education so that you can access your course and reach your potential.

Disability and dyslexia team

Care leavers

UEL is proud to offer a holistic package of support for care leavers. To find out about the support we provide to care leavers before, during and after their studies, please visit the Care Leavers webpage.

Care leavers

Other helpful links

Computers and IT

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Campus life and welfare

  • Accommodation: access the residential services team who support UEL's residents.
  • Student wellbeing (Sharepoint link): get information about UEL health and wellbeing services.
  • Student parking (Sharepoint link): Apply for student parking on our campuses.
  • Student Disability Services (Sharepoint link): information, support and guidance for disabled students and those with specific learning difficulties.
  • Log into MyPortal platform for student HUB support (Sharepoint link): the student support hub will help you with your every need. : the student support hub will help you with your every need. 
  • UEL students' union: find out more about the Students' Union and how you can get involved.
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Finance

Careers and Your Future