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SEPTEMBER 2020 - WELCOME BACK to campus

Advice for students and staff





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WELCOME TO THE NEW WORLD OF CAREERS-1ST LEARNING FROM WHEREVER YOU ARE

In a Covid-secure environment, enjoy learning on our state-of-the-art campuses and flex between online delivery as if you were there in person.

We’ve invested and transformed the way we do things to give you the best start and leading the way education should be delivered. We’ve turned our classrooms on their heads to give you increased careers first learning, increased flexibility and increased personal support and here’s how…

Our Central Learning Labs offer:

  • Live streaming – digitally connected seminar rooms, labs, simulation suites and practical spaces
  • Increased interaction and collaboration with your peers and academics
  • Enhanced virtual learning for all of your learning materials
  • Interactive learning activities and group work
  • On-campus and remote timetabling pathways to enable you to access a vibrant university experience through the global health crisis and beyond

Prepare, plan, practice and interact: be challenged, discover and explore new concepts and ideas, and above all be supported to achieve the knowledge, confidence and career of your choice.

Be part of a new breed of learners, get involved and be part of the future.

NEVER NOT INVESTING IN YOUR FUTURE

A message from the Vice-Chancellor and President, Professor Amanda Broderick 


HERE'S WHAT TO EXPECT THIS SEPTEMBER

  1. Our safety first – we will create a Covid-secure campus environment, keeping our community informed and empowered with the knowledge required to keep ourselves and each other safe and protected.

  2. An inclusive, high quality learning environment – we will ensure that our students and staff are able to access, engage and deliver a high quality, careers-focused, student-centred learning experience, notwithstanding individual or community health requirements.

  3. Advancing careers first education and research – we will continue to build on our advances in developing Professional Fitness, Mental Wealth and the employability-readiness of our graduates. Our education and research are committed to make a positive difference to people and planet.

The University of East London Covid-Secure Campus Guidelines are based on 5 safety principles and 15 core protections. Each of 8 environments have been identified that may form part of a university experience and the guidelines have been applied and adapted to each. We are putting into place both health protections and innovative solutions to enable our students to access the wide range of benefits the university experience provides. Everyone has a role in keeping themselves and their colleagues safe, so please follow these guidelines at all times.

Watch our safety protocol video

Anulika Ajufo, Chair of the Board of Governors

“After extensive and productive discussions with the leadership team at the University of East London and in consultation with our Student and Staff Unions, we are proud, excited and fully supportive of our new way forward from September 2020. Our Dual Delivery approach advances our careers-1st education in a Covid-secure environment - another step forward in the realisation of our 10-year strategy, Vision 2028.”

London firstPaul Drechsler, CBE, Chairman, London First

“Our world-leading university sector is an important jewel in London’s crown. Universities contribute much to the capital, including delivering ground-breaking research, fuelling the city’s economic performance and bringing in students from a diverse range of backgrounds to develop the skills they need to succeed.

That is why it is so important to keep London open to study. Given the impact of COVID-19, this must be done carefully and safely. So it’s fantastic to see that the University of East London has put in place such a comprehensive set of guidelines and for achieving that on its campuses. Come the start of the new academic year in the Autumn, UEL will be ready for a great student experience.”

Why are we offering dual delivery?

We want you to have more control over your student life with a more personalised approach to how you want to study. Whilst social distance measures are in place we want to ensure you still have the opportunity to share, listen, post, like and talk to your fellow students and staff.

Some of you may not be able to travel straightaway, so we want you to give you the option of beginning your studies live online and have the reassurance that you can join us in person and on our campuses when you can. By offering our dual delivery model you can be sure that your studies will not be interrupted and the mode provides a safe way of flipping and flexing between on-campus and live online study to support your study/work/life.

A MESSAGE FROM THE PRO VICE-CHANCELLOR (EDUCATION & EXPERIENCE)

AWS logoPaul Grist, Head of Education (International), Amazon Web Services

“Amazon Web Services (AWS) is pleased to support the University of East London in the launch of their dual-delivery educational model which provides an integrated learning platform (synchronously on-campus and on-line) for students. By hosting their Virtual Learning Environment in AWS Cloud, the University can ensure each student and educator has access to their learning modules whenever and wherever they need them. Our collaboration supports the University’s Vision 2028 to advance careers-1st education, reinforcing the digital skills agenda and increasing access to education through technology for all learners.”

Here's how it works:

  • Learning sessions will run on campus at the same time as live-streaming online, allowing you to interact as if you were there in person. You can move smoothly between online and on campus teaching subject to your individual timetable (and health requirements).

  • You can interact and collaborate in person and online in any of these live-streamed sessions.

  • Lab, rehearsal and practical on campus sessions are scheduled in blocks with online options.

  • Live-streamed sessions will also be recorded, so you can login when you want, playback and watch from the comfort of your home and whilst on the go.

  • Academic and personal tutor support will be available to you both online and on campus in bookable slots. This will include student support groups, drop-in sessions, online social events, progress check-ins and wellbeing.

  • Online sessions will be tutor moderated so you can work collaboratively with your fellow students even if you are not in the same room.

  • We are investing in key areas beyond your studies including our career services, library and well-being, to be available both face-to-face on campus and online with many of these available 24/7.

  • We will offer a vibrant and Covid-secure on campus social experience to support you in settling in and making friends.

Benefits for you:

  1. This 'best of both worlds' approach puts you in control of your student life
  2. A personalised learning experience
  3. Meet and make friends for life, face-to-face on campus and online, from day one
  4. Connect and engage wherever you are and enjoy more tutor time
  5. Outstanding careers and wellbeing support, both online and face-to-face
  6. Enhanced IT and technical support with scholarships geared to help you online

Return to campus FAQs

Will you be open this September 2020?

Yes and we can’t wait! We are currently planning for a safe and secure-covid campus and we will be back to normal this September with plans in place to ensure we still deliver a first-class physical and online learning experience. We believe you will get even more dedicated time with our academics, lecturers and programme leaders through our Dual Delivery approach and the investment we are making.

Will teaching for the first term of the 2020/21 academic year begin online?

We are currently working through all the possibilities for you to study, including of course safety on campus and social distancing in place. Alongside our physical environment we will be delivering live online streaming through our dedicated platform with the opportunity for you to interact with other students to ensure you stay connected.

If you have limitations to travel to the UK we will of course make arrangements for you to start online and once ready we can’t wait to welcome you to London and our Campuses and meet your fellow students who you would have already connected to.

I haven't been able to study for a while now and so nervous about going back into HE, will I suffer more in a Dual Delivery model?
We are there to support you. We have a wealth of support services from careers, to Wellbeing, to those that will help you transition as seamlessly as possible to the new way in which we will help you study.

How will my work experience and work engagement work if in a dual delivery model? What about the experience in workshops and tutorials and particularly hands on activities in labs or dance studios?
We are doing everything we can to ensure that you still receive the necessary hands on experience that you will need to ensure you come out with a careers focused degree from the University of East London. Each of our Schools are prepared to make sure that by the time we begin in September, we have made arrangements during your time with us to fully appreciate a full learning experience. We look forward to keeping you updated on our plans throughout the Summer leading up to our start dates in September and beyond.

Will one to one support still be available?
Yes. We are planning to ensure that there will be opportunities both on campus and live online to have these important interactions to support you through your study life at our university.

Will I be expected to go to the virtual online version if I want to be in person but social distancing is in place and you can’t fit everyone?
We are ensuring that our timetabling is adjusted to mirror both online and on campus learning with measures in place to ensure that you are safe and still enjoy the benefits of interacting by rotating classes where possible.

How will I know if I am able to attend class in person and when I will have to engage virtually?
We will ensure that pre your joining your course, you have all the necessary timetabling, personalised study plans in place. Many of our students have already found that a mixture of live online learning has actually helped them interact, ask questions and enjoy a more hands on approach to learning. By this September we will then ensure you have the best of both worlds by being on campus for those that can and live online delivery.

If I can’t immediately travel to the UK, how will I deal with online teaching/office hours with different time zones? Am I able to start completely virtually and join campus when I can fly to the UK?
As soon as you are able to come to the UK, we will of course welcome you and support you through your learning experience to adjust to your new life in London. We will make sure that all lectures and important study seminars are recorded if you are unable to attend live at that time. Our support teams will work with you should you have any technical or other issues in how you study if you cannot get to the UK due to country restrictions.


What happens if I don’t have the necessary tools to run or access the online delivery methods?
We have a dedicated technical team that are here to help you whether you are studying remotely or on campus. We will be launching a series of scholarships that are aimed at helping students continue their studies online and we look forward to releasing further information about how and who can apply over the summer period. Look out for announcements.

Can I change my year of entry to an undergraduate programme?
We appreciate that students may wish to change their year of entry for a number of reasons and we aim to be as flexible as possible with such requests. If you wish to defer your entry you will need to contact our Admissions Team here

Should I defer this year and go to university in 2021?

It's a personal choice at this stage and it really depends on how you want to balance your life with learning with your future career goals. Studying with us will prepare you for industry that we can be sure of. Our view is to get the qualifications you need now and be ready for the unpredictable future. Our Dual Delivery approach will give you even more interactions with fellow students, our teaching staff and of course with industry.

No one can predict what 2021 will look like, however we do know that COVID-19 is creating a new normal, whereby people will want to choose their learning between learning together in a physical and a digital world to suit them. Choice will play an important factor and we believe we are ready to offer that in September 2020.

Will I still be able to move into halls of residence this Autumn?


There are not many universities like us that offer accommodation halls in London and we need to balance this between students who want not only to get their learning from a UK institution but enjoy the experience of being in London.

So we are planning to have our accommodation COVID-19 safe and secure and ensure safety measures are in place for all our students. One measure we will be looking at is less students in halls to ensure space and appropriate social distancing measures. 

I am considering applying for UEL Accommodation.  Are there any changes to the applications process and deadlines?

Accommodation applications are open as normal.  Existing deadlines still apply and these can be found on our website.  Accommodation offers aren’t made until you have been given an unconditional offer for your programme of study. Further information can be found on our accommodation pages.

How will online classes work and how interactive will they be?

We believe that a great learning experience online alongside our physical learning in lectures will include live lectures using the latest software in class to fully interact, answer questions, live chat, share projects, communicate with your friends to name a few ways in which you will experience your learning experience. We think it is about choice and so having a dual delivery approach for students is the right path and embraces the future of 4.0-industrial digital revolution.

What can students expect from a university life outside of class?


The way we are preparing for September 2020 is to ensure that our students have a mixture of physical access on our campuses enjoying the life outside of class, mixed with interacting online. Working with our Students Unions and others around the UK we are looking at this important aspect of your experience to ensure you stay engaged, can interact and enjoy learning and meeting our community.

What measures are being considered to make students feel safe? (particularly with more hands-on, practical subjects) 

The government has provided very detailed guidance last week on how to ensure you have a safe and secure physical campus and learning environment. In fact right now all of our professional and academic team are working hard to ensure this is ready in time for September 2020. For us we will go the extra mile both investing in our campuses for the new normal both in how we stay safe and how we embrace technology to make it work for our community.

When is the first day of term scheduled to start for the 2020/21 academic years?

See below for the key Term 1 dates:

  • International Orientation and arrivals open - 14th September 
  • PGCE Enrolment & Orientation - 31st August & 7th September 2020
  • University-wide enrolment opens 21st September 2020
  • Autumn Term starts - 28th September 2020
  • Enrolment Deadline - 12th October 2020
  • Late enrolment & Orientation concludes - 19th October 2020*

If you have any challenges in arriving on these dates due to certain restrictions, we will be able to support you online. If you need to discuss your circumstances with us please request a call back here

*We understand that not all our international students may be able to travel to the UK and meet the late enrolment deadline. We are here to support you at every stage of your academic journey with UEL and we pledge to provide the best possible pre arrival support to our international students. Please contact: international@uel.ac.uk


Will you extend the dates for accepting places and/or meeting entrance requirements to students who have had their education interrupted?

Yes, in certain circumstances we will. We are taking advice from the relevant exam bodies on school and university closures due to the coronavirus outbreak and are doing everything we can to limit the impact this might have for students wishing to study with us in 2020.
Any amendments to deadlines and/or start dates due to coronavirus will depend on your level of study and department and will be published as soon as they become available.

I am awaiting for an interview, or for my portfolio to be assessed. What does this mean for my application?
We know that this is a worrying time for all students who are applying to university, but we can confirm that interviews and portfolio assessment are still taking place. If you have not received confirmation of your interview date or have sent us your portfolio and not received a decision, please request a call back here and the UEL Admissions Team will then be touch.

I have applied for 2021 entry as I am taking a gap year. Will I be at a disadvantage as I won’t have taken A-Level exams in comparison with next year’s applicants?
Although you have applied for deferred entry, you will be considered in the current admissions cycle alongside other applicants who have been unable to take their exams so you will not be at a disadvantage.

I have heard that universities will be limited to the number of students they can recruit. What will this mean for me?
Please be assured that if you have accepted an offer from us and meet its terms then for you nothing has changed. Universities are now temporarily limited on the numbers of students they can recruit, to ensure a fair, structured distribution across providers, and deter practices which might induce you to make a decision against your own interests.

When should I apply for student finance and where can I find up to date information about Student Loans?
It’s also important you apply for student finance as soon as possible, as applications can take up to six weeks to process. If you’re a student in England you can apply online through Student Finance England; there’s a different process for students from Scotland, Wales and Northern Ireland.

The Student Loans Company (SLC) which administers loans and grants in the UK has lots of helpful advice about applying online, plus answers to common questions related to the COVID-19 pandemic.

All change of year requests are dealt with on a case-by-case basis, please contact our SMART team at smart@uel.ac.uk or call 020 8223 4444

Can I still apply for courses starting in September 2020?

Yes – We are still accepting applications for courses starting in 2020. 
Your application will continue through the admissions process the same as it would if you had taken your examinations or assessments as expected. UCAS will still receive your grades from the awarding bodies and pass them on to your chosen unis, as we have in previous years.

I was due to visit for an event, will it go ahead? 
Unfortunately, due to current UK Government guidance, UK campus events have been cancelled or postponed.  Check out our Virtual Hub where you can access all our virtual activities and events including the below information:

  • Attend a virtual open day to find out more and speak to our lecturers, students and staff 
  • Speak to current students about their experiences
  • Many of our summer schools and other events will be delivered online – check with the organiser for updates

I’ve already replied to my offer, do I need to reconfirm my place now?
No, as you’ve accepted your offer you have a confirmed place. We are contacting everyone over the next month with information to help you prepare for what’s next.  If you need to contact us please request a call back here

How will UK exam grades be calculated? 
The UK Government has worked with the organisations who award exam results to develop processes for calculating this year’s grades. 
The process is managed by different organisations across England, Northern Ireland, Scotland, and Wales. Find out more about how your grades will be calculated.  

If I have any questions regarding my application or offer from UEL, what is the best way to contact the university?

Our Applicant Relations Team are currently open to help, you can request a call back here,  LiveChat or email us at study@uel.ac.uk. You can also speak with us via Virtual Hub.

Are you still able to receive applications and make offers from students across the world, regardless of how their countries are affected by the coronavirus outbreak?

Yes, we will continue to give equal consideration to all applications regardless of where you are from or where you live.

How is the universities application process different this year?

We have already expanded our admissions teams both in resource and time required online and through online interviews by proactively calling our offer holders to provide support and listen to their concerns so that by September 2020 we have a far more robust offering for new students joining us.


What will happen to university applications if I choose to take the option of sitting autumn A-level exams?

We will be doing everything we can to ensure students join us on the learning track they want. We do offer January start dates as well, which are increasingly becoming popular for us and depending on the environment and possible restrictions we find ourselves in, we will be looking to include additional start dates if necessary based on the demand we may expect. We fully appreciate that students will have extenuating circumstances outside of their control and so we will do everything we can to accommodate them and not see them disadvantaged in any way.

Are universities going to be more lenient on their entry requirements this year?

Universities are being more flexible in their approach to making offers. The government and OfS have made it clear that there needs to be a fair level playing field for all students and so as a sector we are working together to make this approach work. 

For us, we are taking into account your current situation, working with schools and colleges to assess the sentiment of students and ultimately, we want students that show talent, have the ambition and will ultimately succeed in higher education. 

We are already adapting the way we make our decisions with more one to one interviews with our academics and students, investing in platforms that allow applicants to interact with our current students and our admissions team are already working closely across the Universities learning community to assess applicants abilities and help student make the right choice for them.

What are the new UCAS deadlines for making a decision about my offer?

Applicants now have until 18 June to reply to any offer that they receive. UCAS will communicate any changes to the advertised deadlines to you, and we will also add this to our e-mail updates. To find out the latest information for applicants, see the UCAS website.

I am a private candidate.  How will I meet my offer conditions this year?
We understand that this unusual time is particularly difficult for students entering the Summer 2020 examination period as private candidates. In order to meet offer conditions, UEL requires that students obtain grades awarded in the relevant qualifications as outlined in their offer, by the 31 August 2020 deadline. 

We are aware that it might not be possible for our offer holders to receive an awarded grade given the special circumstances in their exam preparation and the guidelines recently published by Ofqual. UEL will honour the offers issued for private candidates who will not be able to obtain awarded grades by re-issuing the offers for the next academic year. Applicants who wish to take up this opportunity, will need to reapply for 2021 by the deadline and contact UEL Admissions to inform us about their intention to do so.

Do I need to confirm my university place as quickly as possible?

This is a challenging time for all prospective students, and we recommend that you choose as your firm choice the university where you want to go the most and that you believe is the best fit for you. Please continue to follow the deadlines that have been set by UCAS. 

UEL fully intends to honour all offers where students have met the conditions of their offer. If you have any questions, please request a call back here 

English Language Requirements

I am unable to take my English language test because the IELTS test centres are closed, how will this affect me?

We accept several English language tests as proof of eligibility, see our website for more details here. For further information please see the English Language requirements for undergraduate and postgraduate students. If you are planning to apply for a scholarship or other funding external to UEL, please check which English language tests will be accepted by the funding body.

Will UEL be offering Pre-sessional English courses this Summer?

Yes, we are pleased to still be offering these courses, however they will now be delivered online. For up-to-date information on the courses offered, including if applications are still being accepted, please see here for more details on PSE.

Open Days and Virtual Events

Will UEL be offering other virtual events for students?
UEL will continue to contact offer holders directly with details about virtual events that they may be interested in attending. We shall also be offering a number of virtual events for prospective students and details will be available on the respective programme pages. If you have registered your details on the UEL website we shall also contact your directly with details of upcoming virtual events that may be relevant to you.  See our Virtual Hub for more detail.

I am due to start in September and I am aware that some of my teaching may be online. I have not done any online learning before, what support will be available for me?
We understand that this flexible learning and teaching will be new for the majority of you so please don’t worry. We will launch a support package for all our offer holders from June, should you want some help preparing for University. This pre-entry support, and our comprehensive transition and induction programme once you start with us will cater for this, and help will always be on hand.

How will I be impacted as an overseas student wishing to come to the UK ad study with UEL?

Students overseas will be impacted depending on the countries travel arrangements. We are already seeing many countries wanting to get back to a new normal with safety and wellbeing of society in mind. What we've seen is a growing appetite of students wanting a UK education and are willing to consider a dual delivery approach of online and physical learning. We believe we have investment and are ready to offer both a live online and physical on campus experience to suit all students, giving you the choice.

I am an offer holder and would like to find out more about my course before I make my firm choice. How am I able to do that?
You will have received a number of emails from your department which contain their contact details. Please use these to email the department with your questions and they'll be happy to answer them for you.
You can also take a look at Unibuddy where you can ask current UEL students any questions. Our online ambassadors are current students from a range of courses across the University. Search by degree course if you have a specific question. If you have more of a general question about student life and living in London, all of our student ambassadors are happy to help.

Please see our Virtual Hub for details on upcoming academic masterclasses and our playback series from previous masterclasses.

Will you still be carrying out events in my country? How am I able to meet staff from the University?
The University is advising staff against all non-essential international travel. This will mean some events will be postponed, cancelled or done so virtually. You can see a list of events that are still scheduled to go ahead on our virtual hub - here.

Where events have been cancelled, we are making every effort to host virtual events which will be listed on the same page. In the mean time you can still get in touch with questions by using our contact page

I have questions about applying for a visa. Where can I get guidance on this?
Please refer to our visa and immigration pages which show up to date information on the visa application process and contact our compliance team for further information - here

I will need to apply for a visa to study at UEL. In light of COVID 19 have there been changes to the application process that students need to be aware of?
We would encourage students to refer to visit our immigration and Visa pages which is being updated on a regular basis. The situation is constantly changing and so you should also refer to the UK government website to ensure you have the most up-to-date information.  

How is the University ensuring that the campuses are Covid-secure?    
We have put together a comprehensive package of measures and are confident that we have gone above and beyond to support your safety during your time on campus. For further details of our plans see our Covid-secure campus guidelines.

Can I come to campus whenever I want?  
You will have a timetable informing you when your on-campus class, lecture or educational event will take place. You should only be on campus at those times and if using our library for study. You will receive information on this before the start of term. This will be accessed through your Virtual Learning Environment (Moodle), allowing changes to be made, and students informed, speedily.

We are also taking account of personalised learning (including for health & specific learning reasons). This will be based on a self-risk assessment and feedback from your programme leader. You will be advised when you need to be on campus. This will be reviewed on a daily basis via wellbeing reporting and your personalised learning will be established based on this.

What is a learner pathway?
Your learner pathway describes how you will engage with your studies. This could include a variety of ways such as attending class on campus, studying remotely and accessing other learning resources and services (including Hubs, Wellbeing team, study engagement and Academic Advisor).

How will services and facilities be impacted?    
Where possible, all of our services and facilities – including libraries, restaurants, cafes, gym and shuttle bus – will continue to operate in a Covid-secure manner following a robust risk assessment and careful operational planning.

Will the campus halls of residence still be open?
Yes, the halls of residence have safely remained opened and will do for the new academic year, starting this September.

What should I do if I am shielding or caring for someone?
You should contact your programme leader, who will discuss your personalised learner pathway. This will ensure that we are taking the appropriate steps and precautions. 

Will all courses be dual delivery?  
Our dual delivery includes both on-campus and remote/online-delivery. All our instructional educational materials will also be available in our Virtual Learning Environment (Moodle). The extent to which you will be involved on-campus or online will depend on your course, your personal health condition and the general position with regards to Covid-19 (and the UK government guidelines). We will continue to keep students informed regularly.

What will be the proportion of campus vs online teaching?
This will largely depend on your discipline area/course. This will also be timetabled and you will receive information, on time and when you need to be on campus or via online delivery. Information will be shared regularly on the Virtual Learning Environment (Moodle).

Will my fees be reduced because of dual delivery?
We are not intending to reduce our fees. We have invested extensively in our technology, resource and infrastructure to ensure you have the best learning quality expected by a leading London University. We believe that our new learning model with provide a better experience that adapts to your needs and provides a greater emphasis on a personalised approach. Over the Summer of 2020 we will be announcing our new scholarship scheme that is being developed to help our students learn in different ways.

What will happen about my course placement?
Due to their specialist nature, placements are managed at subject level. Students will be informed by placement leads about detailed arrangements and options for the Autumn of 2020.

How will this affect my final degree?

We are working hard to make sure that your final degree is what you’d expect it to be. We are very clear that the quality of our final award will be maintained. Where there are alternative assessments, for examples, students will be informed in a timely manner. We are also working closely with Professional, Statutory and Regulatory Bodies (PSRB) to make sure that we meet all relevant professional and regulatory standards.

How will dual delivery affect my university social experience?
Learning is a social act and our dual delivery approach will provide you with many opportunities to engage with your peers. In sessions you will be asked to contribute to a range of collaborative activities relevant to your discipline including class discussions, case study reviews, seminars, quizzes, group work and practical explorations.  Alongside this activity you will be encouraged to join the range of co-curricular activity offered by the department you are based in, which may include: subject specific societies and clubs; engagements with guest speakers including industry specialists; and joining the larger academic learning community, where you’ll have opportunities to meet our successful alumni, tutors outside of your course and other students from related disciplines.

What type of face coverings are acceptable on campus? ;
An appropriate homemade cloth mask or other facial covering is acceptable, if it covers your nose and mouth. You will need to provide your own facial coverings. For further guidance on face covering please click here.

We ask, for now that you use your face covering both indoors and outdoors at all times. We will update these FAQs on a regular basis as national guidelines change.

What if I start to feel unwell?   
If you are on campus you should inform your programme leader and leave immediately. Please follow the national guidelines and contact your General Practitioner (GP). If you do not have one, contact our Health & Wellbeing Team using the UEL Safety App that will be made available for the next academic term starting this September.

What if I test positive for Covid-19?  
If you test positive for COVID-19, let your programme leader know so we can update our records. Do not return to campus until cleared to do so and please stay in touch with your programme leader to tell us how you are. We will ensure that we accommodate you initially through online learning when you are ready and until you are well enough to come back to campus. If you are living on campus we will support you with an individual self-isolation support programme to support your needs and in the interests of other students living on campus.

When are we looking to have our full community back on campus?        
We are evaluating workplace risk assessments on a weekly basis and will be inviting staff to return in phases. For now, any working and learning activity that can be effectively accomplished remotely should continue to be done remotely.  We are committed to bringing more people and activity back to campus as soon as it can be done safely.

Have travel restrictions been lifted?
For the latest guidelines on travelling safely, please click here to help you plan your journey. 

Will I be notified if someone in my class tests positive for Covid-19?      
If you believe you have been exposed to Covid-19, or have tested positive, report that status via the UEL Safety App. The University will work with public health authorities if there is danger of significant exposure to individuals who were in direct contact. Sharing of data is only processed in the interested of the safety and wellbeing of the individual and for public health purposes.

How will I know where my designated entry point to campus is?
You will receive detailed instructions from the University detailing building entry protocols before you are set to travel and join us on campus. Exterior and interior signage will help you navigate, and check-in site locations and hours will be listed on the return to campus pages over the next month as we plan for our Safe and Secure-covid Campus. Our FAQs are being updated regularly. Please email Covid19Enquiries@uel.ac.uk and we will log your question and come back to you as soon as possible.

Will my learning space need to be reconfigured to meet distancing requirements?    
Detailed plans for each floor and work area have been developed, and some workspaces and common areas reconfigured to align with social distancing requirements. Studio/lab workspaces are to be configured to allow for social distancing.

Is completing the risk assessment a requirement? How do I access it?
Yes. Completing the questionnaire before arrival is a daily requirement. You can access it prior to arrival on campus through the easy-access link. This link will be in your welcome back to campus invitation email.

Is downloading the UEL Safety app a requirement? How do I access it? Is my data secure?   
We encourage you to download the UEL Safety app to access campus sites when it is made available this September. You will be sent a welcome email along with all the details for downloading the app. We will confirm shortly. Our FAQs are being updated on a daily basis. Please email Covid19Enquiries@uel.ac.uk and we will log your question and come back to you as soon as possible

How is the University ensuring that the campuses are Covid-secure?
We have put together a comprehensive package of measures and are confident that we have gone above and beyond to support your safety during your time on campus. For further details of our plans see our Covid-secure campus guidelines.

What support is available to help with the transition back to campus?
To support our UEL community in returning to campus we have designed a ‘Welcome back to campus’ programme which will be released over the next two weeks that will provide you with a step by step guide between you and your line manager/programme leader.

Can I return to work on campus sooner than September?
Some specific services and functions will begin to operate over the summer, subject to a robust process of risk assessment and procedural planning. If you wish to return to campus working, speak to your line manager in the first instance to discuss your individual needs with support from HR, Health & Safety and Occupational Health.

How will services and facilities by impacted?
Where possible, all of our services and facilities – including libraries, restaurants, cafes, gym and shuttle bus – will continue to operate in a Covid-secure manner following a robust risk assessment and careful operational planning.

Can I continue to work from home if I prefer?
For the time being, if you can work from home you should continue to work from home with agreement with your line manager / programme leader. If you are required to work on campus, either full time or part time, or to attend meetings or other events, your line manager will contact you to agree suitable arrangements.

What should I do if I am shielding or caring for someone?
Contact your line manage /programme leader, who will discuss your personalised pathway. This will ensure that we are taking the appropriate steps and precautions. 

Can I park at the campus?
Staff who wish to travel to campus in their own vehicles will be accommodated in time-limited car parking spaces which will support staff working in a rota format across campus. Additional cycle storage facilities will be provided and the cycle to work scheme has been extended.

What type of face coverings are acceptable on campus?   
An appropriate homemade cloth mask or other facial covering is acceptable, if it covers your nose and mouth. You will need to provide your own facial coverings. For further guidance on face covering please click here.

We ask that you use your face covering both indoors and outdoors at all times. We will update these FAQs on a regular basis as national guidelines change.

What if I start to feel unwell?   
If you are on campus you should inform your line manager / programme leader and leave immediately. Please follow the national guidelines and contact your General Practitioner (GP). If you do not have one, contact our Health & Wellbeing Team using the UEL Safety App that will be made available for the next academic term starting this September.

What if I test positive for Covid-19? 
If you test positive for COVID-19, let your Line Manager/Programme Leader know so we can update our records. Do not return to campus until cleared to do so and please stay in touch with your line manager/ Programme Leader to tell us how you are.

When are we looking to have our full community back on campus?
We are evaluating workplace risk assessments on a weekly basis and will be inviting staff to return in phases. For now, any working and learning activity that can be effectively accomplished remotely should continue to be done remotely.  We are committed to bringing more people and activity back to campus as soon as it can be done safely.

Have travel restrictions been lifted?
For the latest guidelines on travelling safely, please click here to help you plan your journey. 

Will I be notified if one of my colleagues tests positive for Covid-19?
If you believe you have been exposed to Covid-19, or have tested positive, report that status via the UEL Safety App. The University will work with public health authorities if there is danger of significant exposure to individuals who were in direct contact. Sharing of data is only processed in the interested of the safety and wellbeing of the individual and for public health purposes.

How will I know where my designated entry point to campus is?
You will receive detailed instructions from your line manager detailing building entry protocols. Exterior and interior signage will help you navigate, and check-in site locations and hours will be listed on the return to campus pages over the next month as we plan for our Safe and Secure-covid Campus. Our FAQs are being updated regularly.

Please email Covid19Enquiries@uel.ac.uk and we will log your question and come back to you as soon as possible.

Will my work space need to be reconfigured to meet distancing requirements?
Detailed plans for each floor and work area have been developed, and some workspaces and common areas reconfigured to align with social distancing requirements. Studio/lab workspaces are to be configured to allow for social distancing.

Is completing the risk assessment a requirement? How do access it?
Yes. You need to complete the questionnaire before returning to work and as and when your circumstances change. You can access it prior to arrival on campus through the easy-access link. This link will be in your welcome back to campus invitation email that we are making ready over the next few weeks. Please email Covid19Enquiries@uel.ac.uk and we will log your question and come back to you as soon as possible.

Is downloading the UEL Safety app a requirement? How do I access it? Is my data secure?
We encourage you to download the UEL Safety app to access campus sites when it is made available this September. You will be sent a welcome email along with all the details for downloading the app. We will confirm shortly. Our FAQs are being updated on a daily basis. Please email Covid19Enquiries@uel.ac.uk and we will log your question and come back to you as soon as possible

I am an external visitor what do I need to do?
Only scheduled/pre-booked visits will be permitted. If attending an event you will be required to have booked. This will ensure you receive joining instructions in line with arriving at our safe and Secure-covid Campus.

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