Student Support
University life can bring academic, financial and personal challenges. At the University of East London, we offer a wide range of support services to help you stay well, succeed in your studies and get the most from your time at university.
You can access support at any point during your course.
Mental wellbeing support
Looking after your mental wellbeing is an important part of university life. If you are feeling overwhelmed, stressed, anxious or struggling emotionally, support is available.
UEL provides mental wellbeing support through the Student Wellbeing Service.
Explore student support services
In addition to mental wellbeing support, UEL offers a range of services to help you manage your studies, finances and life at university. You do not need a referral to access most services.
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Student Wellbeing Service
University life can be challenging. Our Student Wellbeing Service supports your mental health and wellbeing through one-to-one support, group sessions and workshops. Find out how to access support.
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Spectrum.Life
All UEL students have free access to Spectrum.life, a 24/7 Student Assistance Programme offering confidential wellbeing support and self-help resources.
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Faith and Spirituality Support
UEL supports students of all faiths and beliefs through chaplaincy services, faith spaces and pastoral support.
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Disability and Dyslexia Team
If you have a disability, long-term health condition, mental health condition, dyslexia or are neurodivergent, we can support you with reasonable adjustments and study support.
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Enabling and Assistive Technologies to support your studies
UEL offers free enabling and assistive technologies, including study apps and software, to support your learning.
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Academic Tutoring
Academic tutoring offers free workshops, drop-in sessions and one-to-one appointments to support your studies.
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Support for Care Leavers, Refugees, and Estranged Students
UEL provides dedicated support for care leavers, refugees and estranged students, including guidance on bursaries, accommodation and employment.
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Student Money Advice and Rights Team
Our Student Money Advice and Rights Team (SMART) can help you understand your finances and access financial support.
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Accommodation
UEL provides on-campus accommodation with en-suite rooms, all-inclusive rent and easy access to lectures.
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Campus Living
Discover what it’s like to live and study on campus at UEL.
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Library services
UEL library services offer study spaces, learning resources and research support to help you succeed in your studies.
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Bus timetable
The free UEL bus service runs between campuses, Monday to Friday, 8am to 6pm, excluding bank holidays and the University Christmas closure.
Student support FAQs
What support services are available to undergraduate students?
UEL offers a wide range of support to help you succeed, including:
- Academic support and tutoring
- Mental wellbeing and personal support
- Disability and inclusion support
- Money advice and financial guidance
- Library services
- Help with accommodation
How do I get help with my mental wellbeing?
You can access support through:
- One-to-one appointments
- Wellbeing workshops and self-help resources via the Student Wellbeing Service
- Spectrum.Life, a free 24/7 wellbeing support programme available to all UEL students
Can I get help with financial advice and funding?
Yes. The Student Money Advice and Rights Team can help with:
- Funding and bursary advice
- Budgeting and managing your money
- Understanding your full financial entitlements
Who can I contact if I need disability or learning support?
The Disability & Dyslexia Team supports students with:
- Long-term health conditions
- Disabilities
- Specific learning differences
They offer tailored adjustments and ongoing study support.
Where can I get academic support if I’m struggling with my studies?
Academic Tutoring provides free support to help you build confidence and skills, including:
- Study skills workshops
- Drop-in sessions
- One-to-one academic support