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Library, ARCHIVES and Learning Services

Library, Archives and Learning Services provide access to high-quality academic resources, expert advice, an inspirational study spaces in modern library buildings on both Stratford and Docklands campuses, open 8am-midnight during term time.

Welcome to UEL Library and Archive Services

    Our library services

    Library, Archives and Learning Services is at the heart of the University. We have an excellent range of resources and facilities to help you with your studies, and are committed to offering you a first-class student experience.

    We have new, modern library facilities on both campuses offering inspirational environments for study and research. Libraries contain resources in print and digital formats, a range of study spaces and expert staff to advise and assist with your learning.

     

     

    Our Library services

    Docklands library

    Docklands Library, located at our Docklands Campus, University Way, offers a first-class learning experience. Overlooking Gallions Point Marina, it provides a stimulating space for study and a comprehensive collection of resources. With helpful and friendly staff and different study spaces to suit all needs, the library is the heart of the university.

    Docklands Library

    Stratford library

    The newly built award-winning Stratford Library provides an inspirational setting for study and research. Situated at our Stratford campus in Water Lane the library has a range of study spaces including group study rooms, quiet study areas and individual silent study carrels. It also offers a high-quality collection of resources and a knowledgeable team of friendly specialist staff who are always happy to help.

    Stratford Library

    Opening Hours

    Semester A Opening Hours 21 September - 20 December

    Building opening hours

    21st September-20th December 8am-midnight

    Staffed hours

    Library staff are available to offer limited assistance at the helpdesks to answer enquiries relating to using the library and your library account. 

    If you have a more in depth enquiry please use Online Chat or email.

    When staff are unavailable the library is operating self-service only.

    Monday – Friday 10am-3pm
    Saturday/Sunday self-service only

    Online enquiry services

    Library staff are available to answer questions through online chat and email. 

    When Library staff are unavailable your enquiry will be picked up by librarians from other libraries around the world. 

    If they are unable to answer your enquiry they will refer it to a member of the University of East London Library Staff and we will get back to you. 

    Monday-Friday 9am-7pm
    Saturday Midday-5pm
    Sunday Unavailable

    Christmas Vacation 21 December - 3 January

    Building opening hours

    Monday 21stDecember – Thursday 24th December 2020 9am-9pm

    Friday 25th December – Sunday 27th December

    Closed
    Monday 28th December 2020-Sunday 3rd January 2021 9am-9pm

    Staffed hours

    Monday 21st – Thursday 24th December Self-service only
    Friday 25th – Sunday 27th December Closed
    Monday 28th December 2020-Sunday 3rd January 2021 Self-service only

    Online enquiry services

    Monday 21st – Sunday 3rd January 2021 Unavailable

    Library, Archives and Learning Services

    Library's response to the coronavirus.

    We are taking a phased approach to reopening our library spaces and services, and are continuing to offer online support for learning and teaching.

    Docklands and Stratford Libraries are open to current UEL students and staff everyday, 8am-midnight for self-service individual silent study only.

    Study Spaces

    Libraries are open with reduced capacity for individual silent study. PC and printing facilities are available.

    To ensure everyone can make the most of the library spaces and resources please limit your time in the library to 2 hours.

    Returning books

    You can return items via the Book Return Box in the lobby of the Docklands Library and using the self-returns unit at Stratford Library during building opening hours (8am - midnight).

    Please note: due to the need to quarantine returned items these items will remain on your account for up to 7 days after they are returned. No overdue charges will be incurred during this period.
    If you are concerned about titles remaining on your account after 7 days please contact us.

    If you have finished your studies we are not able to extend the due dates of your items. Please make arrangements to return them as soon as possible. You will not incur any overdue charges on these items at this time.

    Borrowing books - Click and Collect

    Available items can be requested for collection at Stratford and Docklands libraries.

    1.  sign in to Library Search 
    2. find the titles you want and click Request, you can make a maximum of 5 requests

    We will email you when your requested items are ready to collect. Do not travel to the Library to collect items if you have not received this email.

    • You will have seven days from the date of the email to collect your items, after that, the request will be cancelled.
    • You will be able to collect your items throughout the building opening hours (8 am-midnight).
    • Items will be shelved and ready at the collection points:
      • Docklands Library – first floor
      • Stratford Library – ground floor
      • items will be shelved by your University ID number.
    • You will need to issue the items using the self-service machines before leaving the Library.
    • You will not be able to stay in the Library after collecting your books.
    • We are unable to post items – only in-person collection is available.
    • Anything borrowed between now and early September will be issued until 30th September.

    Renewing item

    Items renew automatically unless it is requested by another library member.

    Enquiries

    We are not able to offer face-to-face enquiry services. However, you can still get in touch with us by emailing library@uel.ac.uk or our online chat service 

    Keeping our students, staff, and spaces safe

    Please wear a face covering over your nose and mouth whilst on campus and in our buildings. Remember to put your face covering on before entering the building and ensure it covers your mouth and nose throughout your time in the library. Some exemptions apply; remember that not all disabilities are visible so be understanding of customers who are not able to wear a mask.

    Hand sanitiser is provided for you to clean your hands before and after using shared surfaces such as the self-service machines.

    Please follow signage to ensure the safe flow of people through the building and on campus.

    Whilst on campus and in our buildings remember to maintain social distancing at all times.

    Do not travel if you or anyone in your family is exhibiting symptoms of COVID-19.

    Inter-library Loans

    Requests

    We continue to fulfil inter-library loan requests in a digital format where possible. All other requests will be put on hold, and electronic alternatives offered where possible. We will update these pages as and when we are able to

    Inter-library loan books

    If you have an inter-library loan book, please keep it with you until the Library desk reopens with a staffed service. Where possible, your inter-library loan books will be renewed; if this is not possible you will not incur any overdue charges. 

    Subject support

    We are offering online 1:1 appointments with our Academic Services Librarians. To book these, email your Librarian with an overview of what you want to cover and they will get back to you to arrange a suitable time.

    Visitor Access

    Due to reduced capacity in the library spaces, access is for current UEL students and staff only. 

    We are not accepting Alumni, SCONUL Access or other external visitors until further notice.


    Search the Library's collections

    Library access for current students

    Library intranet

    UEL has an internal website for all current students. Click on the link below to access the Library site.

    Contact us

    General Library Enquiries
    library@uel.ac.uk
    Your email will be answered within one working day.

    Docklands Campus Library
    Docklands Campus
    University Way
    London E16 2RD
    Tel: 020 8223 3434

    Stratford Campus Library
    Stratford Campus
    Water Lane
    London E15 4LZ
    Tel: 020 8223 4646