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Library, ARCHIVES and Learning Services

Library, Archives and Learning Services provide access to high-quality academic resources, expert advice, an inspirational study spaces in modern library buildings on both Stratford and Docklands campuses, open 8am-midnight during term time.

Welcome to UEL Library and Archive Services

    Our library services

    Library, Archives and Learning Services is at the heart of the University. We have an excellent range of resources and facilities to help you with your studies, and are committed to offering you a first-class student experience.

    We have new, modern library facilities on both campuses offering inspirational environments for study and research. Libraries contain resources in print and digital formats, a range of study spaces and expert staff to advise and assist with your learning.

     

     

    Our Library services

    Docklands library

    Docklands Library, located at our Docklands Campus, University Way, offers a first-class learning experience. Overlooking Gallions Point Marina, it provides a stimulating space for study and a comprehensive collection of resources. With helpful and friendly staff and different study spaces to suit all needs, the library is the heart of the university.

    Docklands Library

    Stratford library

    The newly built award-winning Stratford Library provides an inspirational setting for study and research. Situated at our Stratford campus in Water Lane the library has a range of study spaces including group study rooms, quiet study areas and individual silent study carrels. It also offers a high-quality collection of resources and a knowledgeable team of friendly specialist staff who are always happy to help.

    Stratford Library

    Opening Hours: Docklands and Stratford libraries

    2020/21 Term time opening hours:

    Monday 5 July - Sunday 12 September 

    Monday – Friday 08:00- 21:00
    Saturday and Sunday 10:00-17:00

    Online support hours

    Term time online support hours:

    Email and online chat are monitored by UEL Library staff:

    Online chat support is provided by a global co-op of librarians who can answer basic questions about finding and using library resources. 

    More complex queries will be referred to UEL staff.

    Monday - Friday 

     

     

     

    09:00 - 17:00

     

     

    Libraries are open to students and staff of UEL who are permitted to travel to campus.

    Self-service, Click and Collect and individual study only. 

    Library, Archives and Learning Services

    Library's response to the coronavirus.

    Library, Archives and Learning Services takes the health and wellbeing of our staff and students in the University community seriously.  From the 19th July we will slowly start to raise some of the restrictions that have been in place.  These pages will be updated as we increase on-site services.

    Library opening hours

    Both libraries remain open for self-service, study and access to resources.  We are currently operating our vacation opening hours.

    Please remember to maintain social distance from other library users and staff members when in the spaces.  

    Please wear a face covering when indoors and in crowded spaces unless you are exempt; this includes the Library spaces.  

    You will be asked to wear a face covering when speaking to staff.  If exempt, you may be asked to move to a screened area.

    Returning books

    You can return items via the Book Return Box in the lobby of the Docklands Library and using the self-return unit at Stratford Library during building opening hours.

    From Monday 19th July we will no longer be quarantining returned items.  However, we are still operating with reduced staffing onsite so items may remain on your account for up to 2 working days after you return them whilst staff work through any backlogs.

    Borrowing books - Click and Collect

    You can visit the library to browse the shelves and borrow books.  However, if you want to minimise your time in the library you can request available items for collection at Stratford and Docklands libraries.  

    NB due to current restrictions you can only place requests on items currently available in the library.

    To request an item:

    1.  sign in to Library Search

    2. find the titles you want and click Request, you can make a maximum of 5 requests

    We will email you when your requested items are ready to collect. Do not travel to the Library to collect items if you have not received this email.

    ·    You will have seven days from the date of the email to collect your items, after that, the request will be cancelled.

    ·    You will be able to collect your items throughout the building opening hours 

    ·    Items will be shelved by your University ID number and will be ready at the collection points:

    · Docklands Library – first floor

    · Stratford Library – ground floor

    ·    You must issue the items using the self-service machines before leaving the Library.

    ·    We are unable to post items – only in-person collection is available.

    Due dates

    Any library books that you have borrowed will renew automatically unless your account it is blocked or you have finished your studies.  We will email you asking you to return the items if this happens.

    If you have finished your studies we are not able to extend the due dates of your items. Please make arrangements to return them as soon as possible. You will not incur any overdue charges on these items at this time.

    Enquiries

    We are not able to offer face-to-face enquiry services. However, you can still get in touch with us by emailing library@uel.ac.uk or our online chat service

    Keeping our students, staff, and spaces safe

    Please remember to put your face covering on before entering the building and ensure it covers your mouth and nose throughout your time in the library. Some exemptions apply; remember that not all disabilities are visible so be understanding of customers who are not able to wear a covering.  You will be asked to wear a face covering when speaking to staff.  If exempt, you may be asked to move to a screened area.

    Hand sanitiser and washing stations are provided for you to clean your hands before and after using shared surfaces such as the self-service

    Do not travel if you or anyone in your family is exhibiting symptoms of COVID-19.

    Inter-library Loans

    Requests

    We continue to fulfil inter-library loan requests in a digital format where possible. All other requests will be put on hold, and electronic alternatives offered where possible. We will update these pages as and when we are able to

    Inter-library loan books

    If you have an inter-library loan book, please keep it with you until the Library desk reopens with a staffed service. Where possible, your inter-library loan books will be renewed; if this is not possible you will not incur any overdue charges.

    Online library resources

    We have a wide range of online books and journals available through Library Search.

    Subject support

    We are offering online 1:1 appointments with our Academic Services Librarians. To book these, email your Librarian with an overview of what you want to cover and they will get back to you to arrange a suitable time.

    Visitor Access to Library and Archives

    Due to reduced capacity in the library spaces, access is for current UEL students, staff and alumni passport holders only. 

    We are not accepting SCONUL Access or other external visitors until further notice.

     

    Search the Library's collections

    Library access for current students

    Library intranet

    UEL has an internal website for all current students. Click on the link below to access the Library site.

    Contact us

    General Library Enquiries
    library@uel.ac.uk
    Your email will be answered within two working day.

    Docklands Campus Library
    Docklands Campus
    University Way
    London E16 2RD
    Tel: 020 8223 3434

    Stratford Campus Library
    Stratford Campus
    Water Lane
    London E15 4LZ
    Tel: 020 8223 4646