Library's response to the coronavirus.

We are taking a phased approach to reopening our library spaces and services, and are continuing to offer online support for learning and teaching.

Docklands and Stratford Libraries are open to current UEL students and staff everyday, 8am-midnight for self-service individual silent study only.

Study Spaces

Libraries are open with reduced capacity for individual silent study. PC and printing facilities are available.

To ensure everyone can make the most of the library spaces and resources please limit your time in the library to 2 hours.

Returning books

You can return items via the Book Return Box in the lobby of the Docklands Library and using the self-returns unit at Stratford Library during building opening hours (8am - midnight).

Please note: due to the need to quarantine returned items these items will remain on your account for up to 7 days after they are returned. No overdue charges will be incurred during this period.
If you are concerned about titles remaining on your account after 7 days please contact us.

If you have finished your studies we are not able to extend the due dates of your items. Please make arrangements to return them as soon as possible. You will not incur any overdue charges on these items at this time.

Borrowing books - Click and Collect

Available items can be requested for collection at Stratford and Docklands libraries.

1.  sign in to Library Search 
2. find the titles you want and click Request, you can make a maximum of 5 requests

We will email you when your requested items are ready to collect. Do not travel to the Library to collect items if you have not received this email.

• You will have seven days from the date of the email to collect your items, after that, the request will be cancelled.
• You will be able to collect your items throughout the building opening hours (8 am-midnight).
• Items will be shelved and ready at the collection points:
  • Docklands Library – first floor
  • Stratford Library – ground floor
  • items will be shelved by your University ID number.
• You will need to issue the items using the self-service machines before leaving the Library.
• You will not be able to stay in the Library after collecting your books.
• We are unable to post items – only in-person collection is available.
• Anything borrowed between now and early September will be issued until 30th September.

Renewing item

Items renew automatically unless it is requested by another library member.

Enquiries

We are not able to offer face-to-face enquiry services. However, you can still get in touch with us by emailing library@uel.ac.uk or our online chat service 

Keeping our students, staff, and spaces safe

Please wear a face covering over your nose and mouth whilst on campus and in our buildings. Remember to put your face covering on before entering the building and ensure it covers your mouth and nose throughout your time in the library. Some exemptions apply; remember that not all disabilities are visible so be understanding of customers who are not able to wear a mask.

Hand sanitiser is provided for you to clean your hands before and after using shared surfaces such as the self-service machines.

Please follow signage to ensure the safe flow of people through the building and on campus.

Whilst on campus and in our buildings remember to maintain social distancing at all times.

Do not travel if you or anyone in your family is exhibiting symptoms of COVID-19.

Inter-library Loans

Requests

We continue to fulfil inter-library loan requests in a digital format where possible. All other requests will be put on hold, and electronic alternatives offered where possible. We will update these pages as and when we are able to

Inter-library loan books

If you have an inter-library loan book, please keep it with you until the Library desk reopens with a staffed service. Where possible, your inter-library loan books will be renewed; if this is not possible you will not incur any overdue charges. 

Subject support

We are offering online 1:1 appointments with our Academic Services Librarians. To book these, email your Librarian with an overview of what you want to cover and they will get back to you to arrange a suitable time.

Visitor Access

Due to reduced capacity in the library spaces, access is for current UEL students and staff only. 

We are not accepting Alumni, SCONUL Access or other external visitors until further notice.