External Visitors

We welcome Alumni Passport holders and visitors with SCONUL Access membership to Library, Archives and Learning Services.

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We welcome Alumni Passport holders and visitors with SCONUL Access membership to Library, Archives and Learning Services.

External Visitors

SCONUL Access

Your First Visit

You will need to register with the library on your first visit so please make your first visit during Library Helpdesk opening hours.  You should bring:

  • SCONUL Access approval email (printed or on your device).  NB you must be accepted to the SCONUL Access scheme before your visit
  • ID card from your home institution
  • A passport photo
  • To enable us to process your registration please ensure you visit at least 30 minutes before the helpdesk closing time

 

Using the Library

Once registered, SCONUL Access members can use the libraries throughout our opening times upon production of your UEL Library membership card.

Please note that we may restrict access to UEL staff and students only during UEL exam periods.  These will be posted on this page, always check before you visit.

Borrowing

Bands A, B, and C members can borrow up to 5 items.  You will not be able to place requests or access short loan material.

Band R members have reference-only access to the resources and spaces.

Borrowing members can borrow books during helpdesk hours only. 

Online Resources

SCONUL Access members do not have our online resources.

Computers and WiFi

You can bring your own device and connect to the internet through EduRoam.

You will not be able to use any of the library computers.

Contact Us

For more information contact us or chat with us.

Library Rules

We have rules in place to help us maintain an environment that is conducive to study.

They are intended to safeguard the interests of all library users and to ensure that everyone can make use of our collections and services freely and fairly.

Whilst our staff are committed to providing a high-quality service, students are also expected to behave responsibly and considerately when using our libraries.

Access

  • A valid UEL, SCONUL or Alumni identity card is required for access to both libraries. You should keep your ID card with you at all times, and must show it to a member of staff or security when asked to do so.
  • If you have forgotten or lost your student ID, you must report to the library security desk and sign in to access the libraries. You are expected to retrieve or replace your ID card as soon as possible, and access may be denied in future if you do not.
  • For the security of all, you must not give anyone else your ID card, or use it to allow others (including fellow students) to access the libraries.

Conduct

  • Staff and students have the right to carry out their work and study in the University libraries without intimidation or aggression from others. This includes verbal abuse, racial or sexual harassment, and intimidating behaviour. Any such incident will be dealt with under the University's Disciplinary Procedures and can lead to the withdrawal of access to library facilities.
  • Users are responsible for their own property at all times and should keep their belongings with them. Unattended possessions may be removed if they are likely to cause a security or health and safety hazard and given to security staff as lost property.
  • LALS does not accept liability for lost work or the late submission of work because of a failure to provide any service due to circumstances beyond its control.

Use of Library spaces

  • Silence must be maintained in designated areas and conversation should be kept to a minimum in quiet areas.
    Earphones must be used when listening to audio and the sound must be inaudible to others.
  • Mobile phones must be set to silent mode and calls are not to be made in silent study rooms or areas. Students must cooperate with staff if asked to reduce the volume of a call or take a call elsewhere.
  • Library users must assist in maintaining a clean and tidy environment by disposing of any rubbish in the bins provided.
  • Sleeping is not allowed in the libraries for health and safety reasons, and students should not rearrange furniture or bring in bedding material for this purpose. Students found sleeping in the library will be woken by staff, regardless of the time of day. Any student needing support with accommodation should contact the Hub for support.
  • Work appropriate for studio/workshop spaces must not be carried out in the libraries. This includes modelling, cutting, gluing, painting and large drawings.
  • Users found damaging or stealing Library, Archives and Learning Services property will be subject to the full University Disciplinary Procedures.

Equipment

  • Equipment (e.g. PCs) or materials which have been left for longer than 15 minutes may be assigned to another user at the discretion of the Library, Archives and Learning Services staff on duty. 
  • Personal domestic appliances such as Kettles, bedding/quilts and electric heaters must not be brought into the library.
  • Personal electronic transport devices such as e-scooters and hoverboards are not permitted in the library.

Food and Drink

  • Only cold snack food is allowed in the libraries.
  • Cooked or strong smelling food and take-away meals are not permitted. Students will be asked to remove these from the library, even if they are not currently eating.
  • Alcohol must not be consumed on library premises.
  • Smoking, including smoking e-cigarettes, is not allowed in the libraries and is restricted to designated smoking areas on campus.

Borrowing

  • You need to have a valid UEL identity card to borrow items from the libraries using the self-service machines. If you do not have your ID card or it isn’t working, please speak to library staff.
  • You are responsible for the safekeeping of all items on loan to you, and for replacement costs for any items lost or damaged beyond repair.
  • You must not lend items that you have borrowed from the libraries to others.
  • Any item on loan to you must be returned to the library when you receive a recall notice from LALS in your UEL email account.
  • You must return all items on loan to you when you complete your studies at UEL.
  • LALS and Security staff may ask to examine bags and possessions if the security alarm is triggered and all students must comply with any such request.
  • All standard notices from LALS regarding your borrowing will be sent to your UEL email address. It is not possible to send standard notices to a non-UEL email address.
  • We may occasionally contact you using the personal details you have shared with UEL. LALS accept no liability for missed notices or other information if your personal details are inaccurate or incomplete, or for other communication failures outside of our control.

Children in the Library

  • Only the children of current UEL students and staff are permitted in UEL libraries.
  • No other visitors are permitted to bring children into the library.
  • Students bringing children into the library must go to the library security desk to complete and sign a ‘Children in libraries’ form before entry.
  • Only children aged 16 or under can be permitted access in this way.
  • Students must take full responsibility for their child's safety and behaviour when in the libraries, and the child must be supervised at all times.
  • It is not possible to leave children with library or security staff.
  • Students must consider those using the libraries as quiet places for study by ensuring that their child does not disrupt others. If this is not possible, the student must take their child out of the library.
  • Children are not allowed in rooms or areas designated as silent study.
  • Children are not allowed to use any UEL computers or devices.
  • Parents or guardians of children who do not follow these guidelines or who have previously caused disruption will be asked to leave and can be refused access in the future.

Prayer

  • A prayer room is available for students at both campuses, and students are expected to use these facilities for prayer.
  • If on occasion this is not possible, individual prayer may take place in a quiet corner of the library as long as it does not disturb or inconvenience other students.

Filming and photography

  • Any students who want to film or photograph library spaces need to obtain permission from the relevant campus library manager beforehand.
  • Anyone filming or photographing the library spaces without permission may be asked to cease by library staff.
  • Permission to film is given on a case by case basis, and is granted on the understanding that there will no disruption to those using the library for study, and that any library user caught in shot has given consent for their image to be used.
  • If these and any other requirements are not met, permission will be withdrawn.

Alumni

Alumni are former staff and students of the University of East London.

As a UEL alumnus, you can use any UEL Library free of charge for reference. Alternatively, you can borrow up to five books at a time from the libraries for an annual fee of £50.

To activate your account, please make your payment online and visit the library helpdesk at Stratford or Docklands during staffed hours with your Alumni Network Passport ID and proof of your address. Please check the library webpage for the helpdesk opening hours.

Local teachers and further education lectures

If you are a local teacher or FE lecturer from a Newham state-funded school, you can use any UEL library free of charge for reference. Alternatively, you can borrow up to five books at a time from the libraries for an annual fee of £50. To activate your account, please make your payment online and visit the library helpdesk at Stratford or Docklands during staffed hours with your proof of address: a recent utility/council tax bill (no more than three months old) and a valid ID (driving licence or passport and your work ID). Please check the library webpage for the helpdesk opening hours.

Visitors for research purposes

If you’re a visitor intending to use our libraries for research, please submit a written application. This can be done via letter or email, addressed to the Campus Manager of the library you’re interested in.

Before applying, please use the Library Search to identify the materials you wish to consult and include this in your application. If your application is approved, we can arrange a one-time visit. Please note that all applicants must be at least 18 years old.

Access to the library will not be granted until your application has been processed.

For applications to the Docklands or Stratford Library via email, please use the following address: library@uel.ac.uk.