How to apply for accommodation
How to apply for accommodation
If you have any problems please contact us on +44 (0)20 8223 4445 or residentiallife@uel.ac.uk.
Step by step guide
Obtain a firm offer
ShowYou must have an unconditional firm or conditional firm offer from the university to apply for accommodation. Please note that students with conditional firm offers can apply for accommodation, but their application will not be verified until they have accepted an unconditional firm offer from the University of East London. You can read our full eligibility criteria under Step 2.
Check eligibility
ShowMake sure you are eligible to apply for accommodation.
Check out the full eligibility criteria.
Log in to the portal
ShowLog in to the accommodation portal and make your application.
If you are registering for the Accommodation Portal for the first time, please ensure you enter your student ID number without the ‘U’. Additionally, when entering your first and last name, please ensure the first letter is capitalized (i.e. Smith or Jones). If you are having trouble registering, please email, residentiallife@uel.ac.uk.
Accept room
ShowOnce your payment has been made, your room allocation will be confirmed and you will receive an email from the Residential Life team.
To secure your room, you must log in to the portal and accept your room offer within seven days of receiving that email.
E-induction
ShowComplete your mandatory E-induction on the accommodation portal You will then be able to select your arrival slot.
Welcome
ShowWe look forward to welcoming you to your new home. Be sure to follow us on social media and check the accommodation portal for upcoming events.
Welcome
We look forward to welcoming you to your new home. Be sure to follow us on social media and check the accommodation portal for upcoming events.
Application states
Your application state will change throughout the process. Below explains what each stage means and if any action is required.
Awaiting verification
Your application is awaiting verification for one of the following reasons:
- You do not have an unconditional firm (UF) offer – please note that you can submit an application with a conditional firm (CF) offer, but it will not be verified until you have an unconditional firm (UF) offer as stated in our Eligibility Criteria
- Your rent account is currently in arrears – please note that your application will not be processed until the arrears have been paid. To find out your account balance and the amount to be paid, please contact the Residential Life Team
- You are not 18 years old or older
- You are not studying on a full-time course
For more details, please see our Eligibility Criteria
Awaiting allocation
We are now in the process of allocating you to your new home. You will receive a provisional room allocation within 7 days of your application being verified.
Provisional allocation
You have been given a provisional room offer. This can be viewed on your Dashboard on the accommodation portal. If you are happy with this provisional room offer, please proceed with making your £750 payment on UEL Epay.
Waiting list
Your application has been placed onto the Waiting List. You will be contacted via email when this status changes.
Rejected/Unsuccessful
Your application has been rejected or was unsuccessful. If you would like to discuss this outcome, please contact the Residential Life team.