Frequently Asked Questions

What will I be able to do at the open event?

Open Events provide a fantastic opportunity to find out more about finance, talk to academics and take a tour of our on-campus,  waterfront accommodation. 

You will get the chance to:

  • ask any questions about finance to our Student Money Advice and Rights Team (SMART)
  • take a guided tour of our stunning waterfront accommodation 
  • chat to academics and students about any questions you may have

How do I get to the University?

Check how to get here on our Finding us page.

Are there places to eat on campus?


  • Costa, West Building                       
  • Starbucks, East Building                   
  • The Munch, Sports Dock    


  • Origins, University House

University Square Stratford

  • Ground floor café

There are also a number of restaurants nearby

Can I bring guests?

Yes, please feel free to bring along your family and friends with you to the Open Days.

Is there parking available?

There will be parking available at our Docklands and Stratford campuses for free (limited spaces), however, there will not be parking at our University Square Stratford campus. The Water Lane campus is only a short walk away.

Is there WiFi available?

Yes, all three of our campuses have The Cloud free public Wi-Fi available. Just select The Cloud when connecting to the internet on your device and follow the instructions on screen.

Can I access student support services at the open event?

Here you'll have the opportunity to talk to numerous support services and ask questions about financing your studies, work experience opportunities, and how you can take your learning overseas.

Docklands Campus

  • Docklands Library

Stratford Campus

  • Great Hall, University House

University Square Stratford (USS)

  • Foyer

Can I talk to someone about student finance?

Yes, our Student Money Advice and Rights Team (SMART) will be present to answer any questions you may have about student finance. There will also be a talk on Student Finance and Scholarships at our Docklands Campus and Stratford Campus.

This talk will provide an overview of the government student finance package available for students commencing an undergraduate programme in September.  In addition, this talk will outline the attractive portfolio of UEL scholarships and bursaries available.

This talk is aimed at Home and EU prospective students.

What time do open events start and finish?

Our Open Days usually run from:

  • 12noon - 4pm at Stratford and Docklands.
  • 12noon - 3pm at USS.

Our Open Evenings start at 5pm and typically finish at 8pm.

Will I be able to view the on-campus accommodation?

Yes, there will be a number of guided tours taking place throughout the day at our waterfront accommodation located at the Docklands campus.

You will be able to book on to a time slot that suits you best once you arrive.

Will there be academics and current students present to speak with?

Yes, there will be staff and students on hand throughout the day to answer any questions you may have.

How do I book to attend an open event?

Just fill out our Open Day form to book your place at our next event.

I can't attend, is there another opportunity to visit?

If you can't make it to our open events, don't worry! You can book a campus tour and visit us at a date and time that suits you better.

You can also check our Open Events page as more dates will be added throughout the year. 

If you prefer to talk to someone in person, our Information, Advice and Guidance Service will be able to offer friendly and informative advice.

You can:

Call +44 (0)20 8223 4354 to book an appointment.

Use our Drop-In Service, located at University Square Stratford, to speak with someone face to face.

Our service team are available at the following dates and times:

Monday: 9.30am - 5pm
Tuesday: 9.30am - 5pm
Wednesday: 1pm - 5pm
Thursday: 9.30am - 5pm
Friday: 9.30am - 5pm

Our specialist advisors are on hand to talk to you about:

  • access and pre-entry courses
  • undergraduate degree courses
  • entry requirements
  • the application process
  • tuition fees
  • funding, including student loans
  • scholarships and bursaries