COVID-19 update

Due to COVID-19, the Regional Access Centre East London (RACEL) is now operating remotely and are carrying out Needs Assessment appointments via telephone and video call.

Contact Information

To book an appointment

Booking a Study Needs Assessment Appointment with us is very easy, either contact us by phone, email or text or fill out our form below and we will contact you.

Tel: 020 8223 4118
Text: 07342 190 751 or 07587 664 381


Operating hours

The RACEL office is open as follows:

  • 9am to 5pm Monday - Friday (excluding public holidays and the Christmas period from 24 December 24 - 3 January)
  • Study Needs Assessments primarily take place during the RACEL office hours; however, we will work with you to determine a date and time that is convenient for you, from early morning until early evening.


Waiting time for appointments

Our current waiting time for appointments is approximately 2-3 working days.



Regional Access Centre (East London)
Room UH1.17
University of East London
Stratford Campus
Water Lane, London
E15 4LZ