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Covid-19 information and updates

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Coronavirus Covid-19

Advice for students and staff

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Docklands-Campus_Night-water

A message from the Vice-Chancellor and President, Professor Amanda Broderick 


Current situation

Page last updated 3 April 2020.

The University of East London has taken a key role in supporting the NHS by offering free accommodation and other critical support to healthcare workers at the NHS Nightingale hospital. The University will make accommodation available to the NHS throughout April at its Docklands campus, which is less than two miles from the newly created hospital, NHS Nightingale at ExCeL London. 

The exceptional circumstances surrounding Covid-19 (coronavirus) are testing us all on a personal, institutional, national and indeed global level. The University is rising to meet these challenges thanks to the remarkable commitment and adaptability of our whole community, including students, staff and partners.

We are monitoring the situation closely and will continue to ensure that we take action quickly, proportionately and responsibly as needed. We will continue to support our students and staff throughout the duration of this crisis. We are home to many thousands of students and staff from London, from across the UK and from around the world and our priority remains the support, safety and well-being of all.

If you have any general concerns or queries about Covid-19, staff and students can now access a specialist helpline by phoning 0345 053 6791. You can speak to trained, clinical staff 24 hours a day, seven days a week. 
 
If you have any University-related questions, please contact Covid19Enquiries@uel.ac.uk. 

This page is regularly updated. Please use this as your main source of information about the University's response to Covid-19.

Message from Anulika Ajufo, Chair of the Board of Governors on behalf of the Board

On behalf of your Board of Governors, I would like to thank the University of East London community for all the hard work being done to both ensure our continued operation and to safeguard the health and wellbeing of our students and staff. We fully support these efforts and admire the fortitude and resilience of so many individuals in our (virtual) classrooms, residence halls, NHS placements and more. Our hearts are with you, and we will continue to work hard to support the University. We wish you the best.  

Our students

We appreciate that this is a worrying and difficult time and recognise many of you are understandably anxious, given the unprecedented circumstances the world faces with the current Covid-19 pandemic.

Teaching and learning has now moved online and all face-to-face assessments have been suspended until 31 July. 

The University continues to be here throughout to support and help you. For any queries not answered by our student FAQs, in the first instance contact the Student Hub – by phone (020) 8223 4444 or by email: thehub@uel.ac.uk

Students in halls of residence

Some student residents do not wish to or are unable to return home. For some students, our halls of residence are home. As such our Halls of Residence will remain open and our duty of care to all students and staff will be maintained accordingly.

Our staff

Most of our staff are now working remotely, continuing to provide excellent teaching and support services in these challenging times. We are setting up new systems to enable business to carry on as normal as possible given the circumstances.

However, given the current disruption to ordinary lives please bear with us if it takes slightly longer than usual to receive a response. 

Read our staff FAQs.

Our campuses

Our USS and Stratford campuses are now closed. Docklands campus is open only to:

·      Anyone living in our on-site halls of residence

·      Staff and contractors providing essential on-site services, such as security, cleaning, catering and provision for the halls of residence

·      Staff and students with pre-arranged agreement to visit the campus.
 
General access to the Docklands library building has been suspended, though the library services remain operational and staff can be contacted via email or webchat. 
 
Also the reception areas, Knowledge Dock, SportsDock and the equipment store at Docklands Campus are now closed.
 


Prospective students

Exams and assessments

On 19 March the UK government announced the cancellation of this summer’s public exams and assessments including GCSEs and A-Levels. We realise this will have created a great deal of uncertainty for our offer holders and also those considering studying at the University, starting in September 2020. 

We will shortly provide information on how you will be able to enrol with us in September 2020. 

Over the coming weeks we will be hosting a series of online events which will include dedicated information, live webinars and the chance to chat to current students.

Read more on the government guidance.

Government advice

On 23 March the Prime Minister announced sweeping restrictions on everyday life in the UK to tackle the spread of coronavirus. The new measures include people staying at home except for shopping for basic necessities, daily exercise, any medical need and travelling to and from essential work. Gatherings of no more than two people outside of the household were also announced.

The government has issued the following official guidance on:

Please see our dedicated FAQ pages, which will be updated regularly to reflect the concerns of the University community and the evolving picture nationwide.

If you have any questions, please contact the University at Covid19Enquiries@uel.ac.uk.