Contact us
Contact us
Useful contact details
Contact information for general enquiries
General switchboard
If you have a general enquiry, call us on this number: +44 (0) 20 8223 3000
Admissions and applicant enquiries
Call us if you would like to study with us, or talk to us about new and current applications (UK only). Monday to Friday 9am to 5pm.
tel. +44 (0) 20 8223 3333 (Monday to Friday 9am to 5pm)
Live chat: Use the live chat tool on the site.
When live chat is closed please contact us through our enquiry form.
International Office
If you're not from the UK, and want to speak to us about studying with us, please call our International team.
tel. +44 (0) 20 8223 3040
email: international@uel.ac.uk
For more contact details, please visit the International recruitment contact page.
Emergency contact
Our emergency contact number is open 24 hours : (020) 8223 7771 (all campuses)
Getting back into education
Call us if you are thinking about returning to study, pre-entry programmes, career advice and course guidance (see more information for mature learners).
tel. +44 (0) 20 8223 4354
Media enquiries
Call us if you're a journalist or have a media enquiry.
tel. +44 (0) 20 8223 2911
email: pressoffice@uel.ac.uk
Outreach and access (schools and colleges)
Call us about our outreach, access and widening participation (more info). We work in schools and colleges across the UK - get in touch if you want to work with us.
tel. +44 (0) 20 8223 4357
email: partnerships@uel.ac.uk
Transcripts
If you need to request a transcript or replacement certificate please contact The Hub through our student portal or call us at +44 (0)20 8223 4444, or walk in to and get advice from our Student Hub helpdesks which are open from 9am to 5pm on both our Docklands and Stratford campuses.
Royal Docks Centre for Sustainability (RDCS)
The RDCS offers office spaces and conference facilities for hire. Workshops and events run regularly and are open to all students, alumni and RDCS businesses.
tel. +44 (0) 20 8223 3301
email: rdcs@uel.ac.uk
Useful contact information for current students
IT Helpdesk
For passwords and all other IT-related issues please call
tel. +44 (0) 20 8223 2468
If you wish to log a ticket with the IT Service Desk, please use the self-service facility.
General Switchboard
For all UEL campuses +44 (0) 20 8223 3000
Admissions and Applicant Engagement
If you are looking to study with us, or want to talk to us about new and current applications (UK only). Monday to Friday 9am to
tel. +44 (0) 20 8223 3333
Live chat: Click the live chat icon in the bottom left of the screen.
International Office
tel. +44 (0) 20 8223 3040
email: international@uel.ac.uk
For more contact details, please visit the International recruitment contact page.
University Colleges Admission System (UCAS)
tel. +44 (0) 871 468 0468
email: app.req@ucas.ac.uk
Student Hub
Advice, support and information for current students - including transcripts, certificates and results.
tel. +44 (0) 20 8223 4444 or log a ticket on My Portal and you will need your student login details.
Need help logging in? Follow our step-by-step guide.
Residential Life Team
tel. +44 (0) 20 8223 4445
email: residentiallife@uel.ac.uk
Credit Control Team
Advice for self-financing students on instalment payment options and for all students (current and non-current) on payment of outstanding debts.
tel. +44 (0) 20 8223 7333
email: creditcontrol@uel.ac.uk
Cashiers Office (Income Team)
To make payments by debit/credit card over the phone, request payment receipts and confirm payments received.
tel. +44 (0) 20 8223 2974 / 2030
email: incometeam@uel.ac.uk
Useful contact information for staff
IT Helpdesk
For passwords and all other IT related issues
tel. +44 (0) 20 8223 2468
If you wish to log a ticket with the IT Service Desk, please use the self-service facility.
Report unsolicited email
tel. +44 (0) 20 8223 2468
email: abuse@uel.ac.uk
The website
If you are a staff member and you have a request for the website please use this form. This is not for password or IT related issues.