Contact us

Find all the useful numbers, including emergency contacts and links, so you can contact the right people in our university.

How to find us

Useful contact details

General support

IT Helpdesk

For passwords and all other IT-related issues, please call: +44 (0) 20 8223 2468

If you wish to log a ticket with the IT Service Desk, please use the self-service facility.

Media enquiries

Call us if you're a journalist or have a media enquiry.

International Office

If you're not from the UK and want to speak to us about studying with us, please call our International team.

For more contact details, please visit the International recruitment contact page.

Transcripts

If you need to request a transcript or replacement certificate, please contact The Hub through our student portal or call us on +442082234444, or walk in to get advice from our Student Hub helpdesks which are open from 9am to 5pm on both our Docklands and Stratford campuses.

Applications and admissions

Admissions and Applicant Engagement

If you are looking to study with us, or want to talk to us about new and current applications (UK only). 

University Colleges Admission System (UCAS)

International Office

If you're not from the UK and want to speak to us about studying with us, please call our International team.

For more contact details, please visit the International recruitment contact page.

Getting back into education

Call us if you are thinking about returning to study, pre-entry programmes, career advice and course guidance. 

tel. +44 (0) 20 8223 4354

See more information for mature learners.

Outreach and access (schools and colleges)

Call us about our outreach, access and widening participation. We work in schools and colleges across the UK - get in touch if you want to work with us.

Student support

Student Hub

Advice, support and information for current students - including transcripts, certificates and results.

tel. +44 (0) 20 8223 4444  or log a ticket on My Portal, and you will need your student login details.

Need help logging in? Follow our step-by-step guide to logging in.

Accommodation

Have a question about our accommodation? Get in touch with our Residential Life Team:

Visit our accommodation pages for more information. 

Credit Control Team

Advice for self-financing students on instalment payment options and for all students (current and non-current) on payment of outstanding debts.

Cashiers Office

To make payments by debit/credit card over the phone, request payment receipts and confirm payments received.

Staff contacts

IT Helpdesk

For passwords and all other IT-related issues, please call: +44 (0) 20 8223 2468

If you wish to log a ticket with the IT Service Desk, please use the self-service facility.

Report unsolicited email

The website

If you are a staff member and you have a request for the website, please use this website request form. This is not for password or IT-related issues.

Useful links

  • Our location

    East London is one of the best places in the world to be a student. Our location boasts easy access to all the incredible opportunities London has to offer.

  • More ways to meet us

    From campus tours to personal statement workshops, we run events throughout the year to help you discover more.

  • Applying to UEL

    Applying to UEL is easy. We'll give you all the support you need - from advice about fees and funding to guidance on specific course requirements.