Contact us

Find all the useful numbers including emergency contacts and links so you can contact the right people in our university.

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Find all the useful numbers including emergency contacts and links so you can contact the right people in our university.

Contact us

Useful contact details

Contact information for general enquiries

General switchboard

For all UEL campuses +44 (0) 20 8223 3000


Admissions and applicant enquiries

Enquiries for all potential applicants, new and current applications (UK only). Monday to Friday 9am to 5pm.

tel. +44 (0) 20 8223 3333 (Monday to Friday 9am to 5pm)

Live chat: Click the live chat icon in the bottom left of the screen. 

When live chat is closed please contact us via this form.

 

Clearing

To speak to our Applicant Engagement team about applying for a course through clearing, call us on 020 7365 6240. Clearing call centre opening times.

 

International Office

tel. +44 (0) 20 8223 3040
email: international@uel.ac.uk
For more contact details, please visit the International recruitment contact page.

 

Emergency contact

Our emergency contact number is open 24 hours : (020) 8223 7771 (all campuses)

 

Getting back into education

Enquiries for returning to study, pre-entry programmes, career advice and course guidance (see more information for mature learners).

 tel. +44 (0) 20 8223 4354

 

Media enquiries

tel. +44 (0) 20 8223 2911 

email: pressoffice@uel.ac.uk

 

Outreach and access

Enquiries regarding outreach, access and widening participation (more info).

tel. +44 (0) 20 8223 4357 

email: partnerships@uel.ac.uk

 

Royal Docks Centre for Sustainability (RDCS)

The RDCS offers office spaces and conference facilities for hire. Workshops and events run regularly and are open to all students, alumni and RDCS businesses.

tel. +44 (0) 20 8223 3301 

email: rdcs@uel.ac.uk

 

Useful contact information for current students

IT Helpdesk

For passwords and all other IT related issues

tel. +44 (0) 20 8223 2468 

If you wish to log a ticket with the IT Service Desk, please use the self-service facility.

 

General Switchboard

 For all UEL campuses +44 (0) 20 8223 3000
 

Admissions and Applicant Engagement

Enquiries for all potential applicants, new and current applications (UK only). Monday to Friday 9am to 5pm

tel. +44 (0) 20 8223 3333

Live chat: Click the live chat icon in the bottom left of the screen. 

International Office

tel. +44 (0) 20 8223 3040
email: international@uel.ac.uk
For more contact details, please visit the International recruitment contact page.

 

University Colleges Admission System (UCAS)

tel. +44 (0) 871 468 0468 

email: app.req@ucas.ac.uk

 

Student Hub

Advice, support and information for current students - including transcripts, certificates and results.

tel. +44 (0) 20 8223 4444  or log a ticket on My Portal and you will need your student login details.

Need help logging in? Follow our step-by-step guide.

 

Residential Life Team

tel. +44 (0) 20 8223 4445

email: residentiallife@uel.ac.uk

 

Credit Control Team

Advice for self-financing students on instalment payment options and for all students (current and non-current) on payment of outstanding debts.

tel. +44 (0) 20 8223 7333 

email: creditcontrol@uel.ac.uk

 

Cashiers Office (Income Team)

To make payments by debit/credit card over the phone, request payment receipts and confirm payments received.

tel. +44 (0) 20 8223 2974 / 2030  

email: incometeam@uel.ac.uk 

Useful contact information for staff

IT Helpdesk

For passwords and all other IT related issues

tel. +44 (0) 20 8223 2468 

If you wish to log a ticket with the IT Service Desk, please use the self-service facility.

 

Report unsolicited email

tel. +44 (0) 20 8223 2468 

email: abuse@uel.ac.uk

 

The website 

If you are a staff member and you have a request for the website please use this form. This is not for password or IT related issues.

Useful links

More ways to meet us

From campus tours to personal statement workshops, we run events throughout the year to help you discover more.

Discover more events at UEL

Applying to UEL

Applying to UEL is easy. We'll give you all the support you need - from advice about fees and funding to guidance on specific course requirements.

Applying to study through UCAS

Library, Archives and Learning Services

Library, Archives and Learning Services provide access to high-quality academic resources, expert advice, and inspirational study spaces.

Read about our library services

Sport

At UEL we aim to create an environment that enables you to flourish including unique partnerships and world-class facilities.

More about sports at UEL