Wi - Fi

UEL offers students and staff Unlimited Wi-Fi access throughout all buildings including halls of residence.

The wireless network that you should use to connect laptops, tablets and phones is 'eduroam'.

The JANET eduroam service provides internet access not only in UEL but in academic institutions across the UK and in many countries around the world with the same UEL username and password. For information about eduroam, visit: www.eduroam.org

Connecting to Eduroam

  1. Select the 'eduroam' network in your Wi-Fi settings 
  2. When first logging into eduroam, enter your UEL username in the following format: username@uel.ac.uk, e.g. u1234567@uel.ac.uk. 
  3. Your password will remain unchanged. This is the same way you currently sign into your MS Office 365 account. 

Whenever you change your password, you will also be required to change it on your personal device as well. 

If you're on a different university's campus

If you set up your device to connect here at UEL, it will automatically connect you whenever you are in an area served by eduroam. 
Visitors to any participating institution must abide by the local IT regulations. 

Remote Learning and Working

More information on remote learning and working can be found on our Intranet. 

Guidelines when using Eduroam at UEL

If you download or share copyright material, or access inappropriate material, this will lead to the loss of computing privileges and possible disciplinary action. If you want to read more about IT policies, please visit our  Information Security Policy.

Contact IT

Log a request with IT Service Desk

Alternatively, call IT on 020 8223 2468.