CAS and Visa Advice 

If you have questions about your CAS, visa, immigration or related matters, please visit our student advice pages, where you will find lots of useful information.


During COVID-19, you may need to make quarantine arrangements to travel to the UK. Read how we can support you during your quarantine period.

View support available

Contact us

If you cannot find the information you need online, our friendly International Student Advice (ISA) team offer free, confidential, information and advice.

Feel free to get in contact with any questions you may have about visas or immigration by emailing anytime.

Before you fly

We have created a full travel guide to help ensure your journey to London goes smoothly (see below).

View or download our  starter guides  below.


International Student Guide

Events for international starters

Kickstarter programme

Monday, 10 January 2022 - Friday, 14 January 2022

The UEL recruitment team hosts a week-long Kickstarter Programme a few weeks prior to the start of your course. This is an opportunity for you to join us and learn about academic study and university life before arriving on campus. 
The Kickstarter programme will take place the week commencing 10 January 2022, and you can choose and bookmark your sessions after registering. 

   This programme covers the following: 

  •   How to set-up your UEL account 
  • Navigating Teams to communicate with tutors and learn remotely 
  • Academic referencing and paraphrasing 
  • Presentation skills 
  • Adjusting to life at university 
  • Structuring and planning academic reports 
  • Plus many more sessions 

Register here


Book your airport transfer service

For personalised service, book an airport transfer that will take you and your luggage from the airport to your accommodation.

Drivers will will carry a sign with your name on it and will wait for 2 hours after the arrival of your flight. If you cannot locate your driver, please go to the airport Information Desk.

For quarantine and arrival support including to book an airport transfer complete the International Quarantine form below at least 5 days before you arrive in the UK.

If you need any further quarantine support contact

Book transfer

Quarantining or self-isolating?

If you are travelling to the UK and will be required to either quarantine or self-isolate, do let us know by filling out the questionnaire below. We would love to send you some dedicated international student information to keep you occupied.


Start questionnaire


If you want to know more, get in touch - we're happy to help.