UEL Aspire
A quick and simple way to pay students
UEL Aspire is our online payment platform that gives home students access to their Hardship, Engagement or Progression bursaries within minutes. Eligible students are able to choose between receiving a single payment or instalments, with funds being transferred directly to their bank account.
Eligible students will receive an email from student.info@uel-aspire.co.uk with detailed instructions on how to set-up an account and access their money.
Key benefits
UEL Aspire gives students more control over their finances, including:
- Managing payments and requesting funds online
- Receiving money within minutes
- Withdrawing funds in full or in instalments
Frequently asked questions
Who is eligible for UEL Aspire?
Home students that receive Hardship, Engagement or Progression bursaries.
How do I know if I am eligible?
To check your eligibility for financial support such as hardship or bursaries please visit: Scholarships and bursaries
How do I login to my UEL Aspire account?
Visit www.uel-aspire.co.uk click the login button on the top right of your screen, enter your university email and password.
How do I reset my password?
You will need to reset your password for your university email account. If your issue persists, please contact UEL IT services.
How do I withdraw cash from the UEL Aspire portal?
You will see how much you can withdraw once logged into your account. Once logged in, click the 'withdraw funds' button on the home page.
Once you have completed your request to withdraw your cash you will receive an email with a reference number, please keep this safe as this is needed later in the process.
How much can I withdraw?
The maximum limit is the withdrawal balance, this is shown on your screen.
The minimum value is £20, or if the balance is below £20, then the full value under £20 can be withdrawn.
How long does it take for the cash to show in my bank account?
The funds usually transfer within 15 minutes but could take up to 2 hours.
If you chose to enter your sort code and account number manually, this cannot be rectified if you enter the wrong details, and the funds are sent to the wrong account.
Where do I find my transaction reference number?
Once you have confirmed your withdrawal request your transaction reference number will be displayed on screen. You will also automatically receive an email from student.info@uel-aspire.co.uk with the transaction reference number. You can also find your transaction reference by clicking 'Your Account' and then clicking 'Account Statement'.
What happens if I do not receive my payment?
If you are expecting but have not yet received your Payit email - please login and under 'Your Account' go to 'Account Statement' - where you will see your last 10 transactions.
For funds which have not been claimed - follow the link 'Click here to claim your funds' to start the Payit journey and get the money paid directly into your bank account. This link will display approximately five minutes after you have requested your funds.
I didn't receive the cash after completing the transaction, who do I speak to for help?
Please email student.info@uel-aspire.co.uk from your university email account.
Do I have to pay the funds back when I leave the University?
No, unless you receive a loan, you do not have to pay your award back.
What happens if I leave or when I complete my course?
Your UEL Aspire account will be closed once you leave or complete your course.
Where can I find additional advice and support?
Please see below links to the University of UEL support services: