Disability and Dyslexia team
Hero Carousel
Disability and Dyslexia team
Contact us
If you would like to find out more about the support available or set up your support, please either:
- Call The Hub on 0208 223 4444 or
- Email us at ddac@uel.ac.uk with your availability for 2 weeks and we can get back to you as soon as possible.
Who do we support?
We support those students whose conditions have a substantial, long-term impact on their learning. This includes students with:
- Mental health conditions, such as depression and anxiety
- Specific Learning Differences (SpLDs) such as dyslexia and dyspraxia
- Autism Spectrum Conditions
- Sensory conditions such as vision and hearing impairments
- Long-term illnesses
- Physical disabilities
How to access support?
To access support during your studies at UEL, you need to attend a Registration Appointment with the Disability and Dyslexia Team. This appointment is to discuss your individual support requirements.
We encourage students to contact us as soon as possible to avoid a delay in accessing support.
How to book an appointment?
To book a Registration Appointment, please contact our Student Hub on 0208 223 4444. You can also email your availability to ddac@uel.ac.uk. We offer appointments face to face, by phone and video call (Microsoft Teams).
If you need any support for the appointment such as a BSL interpreter, please let us know when booking.
What support can I access?
We offer a range of support, for example:
- Exams and assessments (i.e. extra time for exams and coursework)
- Library support (i.e. extended library loans and alternative formats)
- In-class and teaching support
All support is tailored to your individual needs.
Accommodation support and adaptations
We understand that, as well as accessing support for your studies, you may need adaptations, equipment or additional assistance while living in our Halls of Residence. Visit our Accommodation for students with disabilities or additional needs page to find information about accessible rooms and how to request support or adjustments for your accommodation.
Additional support
In addition to support from the Disability and Dyslexia team, UK (home) students can apply for Disabled Students' Allowance (DSA). This is a non means tested Government Allowance which provides equipment, travel, and non-medical helper support (i.e. mentoring and tutoring). All support is recommended following an independent Needs Assessment. Please see our information on Disabled Students Allowance.
There is also a range of support available to all students at the university. Please visit the Student Support webpage to find out about the other teams at UEL who can help.
What support can we not provide?
We offer a range of academic support to ensure you can access your studies. Where required, we engage with social and care services to facilitate daily living support. However, we cannot make recommendations in this area. Such as recommending or funding carers or major adaptations to accommodation.
These types of recommendations must be made by your Local Authority Social Care Team. You should provide them with the Disability and Dyslexia Team's contact email as soon as possible in case we need to support with facilitating these arrangements.
Who do we share information with about your support and disability / diagnosis?
To set up support for you, we will require your consent, no information about your support requirements or disability is shared with anyone without your permission. You can tailor your consent to ensure we only share this with people and services you are comfortable with. If you have any concerns about sharing your disability or support, please discuss this with an adviser.
We will hold information relating to your condition for a maximum of six years from your course start date. If your course/studies are longer than six years, DDT will hold records until one year after your graduation. All records will be stored electronically and at the end of the period outlined above, will be deleted.
Booking a Drop-in or Registration appointment
To book an appointment please contact our Student Hub on 0208 223 4444. You can also, email your availability to ddac@uel.ac.uk. We are offering appointments face to face, by phone and video call (Microsoft Teams).
Disability and Dyslexia Team FAQs
What support does the Disability & Dyslexia Team at UEL offer?
We provide tailored adjustments to help you access your studies. This can include extra time in exams and assessments, library support, assisted learning in class, and other study-related support tailored to your needs.
Who can get support from the Disability & Dyslexia Team?
Any student with a condition that has a substantial, long-term impact on their learning - such as dyslexia, autism, sensory impairments, mental health conditions, long-term illness or physical disability - can access support.
How do I access support?
You need to attend a Registration Appointment with the team to discuss your condition and support needs. You can book this by calling The Hub (020 8223 4444) or emailing your availability to ddac@uel.ac.uk.
Will I need to provide evidence of my disability?
Yes, we typically request supporting information about your disability or learning difference so we can make the right adjustments. If you’re unsure what to provide, you can still book an appointment and discuss it with an adviser.
Can the team help me with Disabled Students’ Allowance (DSA)?
Yes - for UK (home) students, the Disability & Dyslexia Team can guide you on applying for Disabled Students’ Allowance, which can fund equipment, travel, or non-medical helpers after a needs assessment.
Related links
-
![]()
Support available to all students
The University of East London assists all students by providing accessibility software, access to study support, academic and pastoral support.
-
![]()
Exam and assessment adjustments
Examination adjustments may be part of your support arrangements.
-
![]()
Supporting information about your disability
If you think you are eligible for student support, take a look at the acceptable standards of evidence which will help identify if you qualify.
-
![]()
Disabled Students Allowance
Disabled Students' Allowance (DSA) contributes towards the additional costs, which you may incur during your course, due to your disability or Specific Learning Difference.
