Enrolment
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Enrolment
Enrolment update for September 2025
Enrolment for September Intake
The enrolment process for the September intake is now nearing its close. You may have received communication from the University stating that the deadline for enrolment completion is 6 October. This date is primarily to ensure that students expected to enrol have begun the process. Please be assured that your student record has not been affected, and you are still able to complete your enrolment for your studies. This will need to be completed by 13 October at the latest.
Home Fee-Paying Students
If you have started online enrolment but are waiting for confirmation of your tuition fee funding from the Student Loans Company, please contact the SMART team via the Student Hub on +44 (0)20 8223 4444. SMART telephone advice is available Monday to Friday, 10.00am–2.00pm.
Tuition Fee Payments
If you have recently made a payment from overseas, please allow 2-3 working days for the payment to reflect on your tuition account. If you have any questions about your payments, please contact the Credit Control team at creditcontrol@uel.ac.uk.
International Students
If you are awaiting your visa, please keep the International Student Advice team informed via internationaladvice@uel.ac.uk. Once your visa has been granted, ensure that you upload a copy to your CAS Shield account before travelling to the UK. Once you have arrived in the UK, ensure that you upload a copy of your passport, share code and evidence of your UK arrival date to your UEL direct account to complete the right to study check.
Further Support
If you have any further questions or concerns, please contact the Student Hub via MyPortal or by calling +44 (0)20 8223 4444.
Withdrawal from Studies
If you have decided not to study with us this intake, please inform the Student Hub as soon as possible by calling the number above.
Thank you for your continued interest in and commitment to studying at UEL. We look forward to welcoming you to the University.
What is enrolment?
When starting university or returning for a new academic session, you will need to complete enrolment.
Enrolment involves confirmation of your details, paying your tuition fees, and agreeing to the terms and conditions for your course of study.
Enrolment is a critical step, whether you’re a new or returning student starting a new academic year of study.
To avoid losing your place in your course, you must complete enrolment.
Your invite to enrol is in your inbox
If you’re a new student, you will be invited to complete enrolment and will receive an email to the email address you used on your application. This email will ask you to set up your student account and will include a temporary password. Once you have completed this step, you can complete enrolment.
If you’re a returning student progressing to the next academic year, you will receive an invitation to re-enrol for your next academic session when you are eligible to do so. This email will be sent to your UEL student email account, so please check regularly.
Help with enrolment
If you experience difficulties with enrolment, please visit the Student Hub in person.
Alternatively, check our Getting Started FAQs, contact the Student Hub by logging your enquiry on MyPortal (using your UEL log-in details), or call us on +44 (0)20 8223 4444 Monday-Thursday 9am – 4.45pm and Friday 9am-3.45pm.
Let's get you enrolled
Once you have your invite to enrol, you will need to log on to your UEL account. If you’re a new student, you will receive a temporary password and will be asked to choose a new password before you can complete enrolment.
When choosing your new password, please make sure it has:
- at least 8 characters
- a mix of upper and lower case
- at least one number OR special character such as #
If you need help, watch our step-by-step video or visit our password information page to see how to reset your password and log in for the first time. If you’re a returning student, please use your existing student account details, or if you have forgotten them, you can reset your password.
Not received your invite to enrol? Don’t forget to check your junk emails and add these email addresses to your safe senders' list:
Once you have logged in to UEL Direct, click on the enrolment button on the homepage to begin enrolment.
- To move through each section, click 'Save and proceed'
- To move back a stage, click 'Back'
- Fields marked with [*] are compulsory.
- You can click the [?] symbol at any point for more details about a particular field.
After you have enrolled, you will need to set up Multi-Factor Authentication (MFA) to continue accessing our online services.
What next?
If you’re a new student, once you have completed online enrolment, check our starting checklist and complete all the actions, including checking your course induction information.
If you’re a new international student, please also check out this list of things to do before you arrive.
If you are a returning student, please familiarise yourself with the reorientation information in readiness for the start of term.
Download the UEL app
Visit the Apple Store or Google Play Store to download the Track My Future UEL app. The app gives you access to everything you need to succeed in your studies, from getting started (including enrolment), accessing your emails, timetable, all the latest student news, library services and more.
Get acquainted with your mobile UEL experience today.
Additional information for international students
If you're an international student, you may need to make a tuition fee payment or provide proof of funding or sponsorship to complete online enrolment. Please follow the guidance provided within UEL Direct.
Completing the Right to Study Check
You will need to complete the Right to Study check, which can be found in the 'My Task' section within UEL Direct.
For further information, please refer to our Right to Study page.
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