Regional Access Centre East London

We provide Study Needs Assessments for home students who are eligible through select funding bodies.

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We provide Study Needs Assessments for home students who are eligible through select funding bodies.

Regional Access Centre East London

Who are we?

RACEL is a small team passionate about helping you achieve your academic goals. We have been providing Needs Assessments since 1999 and have completed over 10,000 assessments.

Who is this service for?

RACEL provides Study Needs Assessments for home students who are eligible for Disabled Students’ Allowance (DSA) or other approved funding routes.

You can use RACEL if your assessment is funded by one of the following bodies:

How it works

  1. Check your funding eligibility. You need to be eligible through one of the funding routes listed above.
  2. Book your assessment with RACEL. Use our booking page to choose a time and format.
  3. Choose remote or in-person. Appointments are available remotely via Microsoft Teams video call or telephone, or in person at Stratford or Docklands centres.

Please note, Student Finance England and Student Finance Wales have changed the way the DSA is administered. You can find further information about this on our Changes to the Disabled Students Allowance - How will they impact me? page.

Contact us

If you would like to book a Needs Assessment or have a query about your DSA support, please contact us.

 

Disabled Students' Allowance - contact us form

Please complete this form and click the submit button to make an enquiry about the Disabled Students' Allowance. We will be in touch with you within the next two working days to discuss your query.

Feedback from our students

"I have no advice because the whole process was actually stellar! I felt so seen and understood during the assessment, and I was still supported after the assessment and throughout the process as well…"

"...the assessment was very thorough, efficient, informative and helpful. Many thanks to the team."

Complaints and concerns

At RACEL, we are always striving to improve the service that we provide.

After you receive the final copy of your report, you will be sent a feedback questionnaire where you will have the opportunity to provide us with valuable feedback.  

All feedback is treated in a strictly confidential manner and will allow us to shape the service for the future.
If you are unhappy with the service and wish to raise a complaint, please feel free to take the following steps:

  • In the first instance, please contact the Access Centre Manager, Tracey Bullock, to discuss the issue/concern either by phone or via email. Tracey can be contacted on 020 8223 4118 or via email t.bullock@uel.ac.uk. We will ensure that this is dealt with appropriately and work towards an amicable solution.
  • After speaking with Tracey Bullock, if you do not feel that your issue/concern has been resolved, please follow the link to our Complaints Policy.

RACEL FAQs

Who can book a Study Needs Assessment with RACEL?

Home students who are eligible through select funding bodies, including DSA funding routes.

How do I book an assessment?

Book through the RACEL booking page.

Can I have my assessment remotely?

Yes. RACEL offers appointments remotely via Microsoft Teams video call or telephone.

Can I attend in person instead?

Yes. In-person assessments are available at Stratford or Docklands centres.

Related pages

  • Changes to the Disabled Students Allowance

    Since February 2024, the DSA has undergone some big changes which aims to streamline the DSA process for students.

  • FAQs and useful links

    Answers to the most frequently asked questions regarding the DSA are detailed on our website. There are also useful links related to the DSA.

  • Disabled Students’ Allowance

    DSA contributes towards the additional costs which you may incur during your course, due to your disability or Specific Learning Difference. The DSA is not a loan and does not need to be paid back.