How to apply for accommodation
Hero Carousel
If you have any problems, please contact us on +44 (0)20 8223 4445 or residentiallife@uel.ac.uk.
1. Obtain a firm offer
You must have a firm offer from the University of East London to apply for accommodation. You can submit an application with a conditional firm offer (CF), but it will not be verified until you have an unconditional firm offer (UF) as stated in our eligibility criteria.
2. Check eligibility
Ensure that you meet all of the eligibility criteria to live in the Halls of Residence.
3. Log in
Log in to the accommodation portal to register and submit an application for the UEL Halls of Residence.
4. Submit
Complete your application by following the steps on the accommodation portal.
5. Wait for verification
Your accommodation application will be verified by one of our team members as long as you meet our eligibility criteria. For a timeline of when you can expect to hear from our team, please read our deadline dates.
6. Provisional offer
Once your application has been verified, you will be given a provisional room offer and given a deadline to pay your £750 payment (£250 deposit and £500 advance rent).
7. Pay the deposit
You will be asked to make a payment of £750 to secure your room. This is made up of a £250 refundable security deposit* and a £500 advanced rent payment.
*Provided there are no damages, missing items or outstanding rent, and your room is left in a reasonable state when you depart, your deposit will be refunded to you.
8. Accept the room
Once we have received your deposit, we will ask you to log into the accommodation portal and formally accept your room offer.
9. E-induction
As part of our mandatory pre-arrival process, you must complete the e-induction available via the accommodation portal. You will not be able to move into the Halls of Residence until this has been completed.
10. Arrival slot
You must select your arrival slot via the accommodation portal. Arrival slots are vital to ensure you are not processed as a No Show as per the Allocation Policy. Arrival slots can be amended as many times as you need via the Dashboard.
11. Set up your payment Plan
Once you have accepted your room offer, you will receive an email inviting you to set up your payment plan via UEL Direct. This invitation can take around 72 hours to receive.
12. Welcome
We look forward to welcoming you to your new home. Be sure to follow us on social media and check the accommodation portal for upcoming events.
Keep connected
Follow us on social media
Application states
Your application state will change throughout the process. Below explains what each stage means and if any action is required.
Awaiting verification
Your application is awaiting verification for one of the following reasons:
- You do not have an unconditional firm (UF) offer – please note that you can submit an application with a conditional firm (CF) offer, but it will not be verified until you have an unconditional firm (UF) offer as stated in our eligibility criteria
- Your rent account is currently in arrears – please note that your application will not be processed until the arrears have been paid. To find out your account balance and the amount to be paid, please contact the Residential Life Team
- You are not 18 years old or older
- You are not studying on a full-time course
For more details, please see our eligibility criteria
Awaiting allocation
We are now in the process of allocating you to your new home. You will receive a provisional room allocation within the deadline dates outlined on our website.
Provisional allocation
You have been given a provisional room offer. This can be viewed on your Dashboard on the accommodation portal. If you are happy with this provisional room offer, please proceed with making your £750 payment on UEL Epay.
Waiting list
Your application has been placed on the Waiting List. You will be contacted via email when this status changes.
Rejected/Unsuccessful
Your application has been rejected or was unsuccessful. If you would like to discuss this outcome, please contact the Residential Life team.