Search for courses or information

Student support

Whatever your need, we are here to support you. Whether it’s advice on studying – from library services to academic appeals – or help with other aspects of student life such as money, health or accommodation, you’ll find what you need here.

Student resources

INTRANET.UEL.AC.UK

University of East London has an internal website (Intranet) for staff and students to communicate, share information and collaborate on projects and events. The Intranet can be accessed from anywhere and on any device: laptops, tablets, phones or desktops. 

You can also access a suite of Microsoft Office 365 services and applications to assist with your studies at UEL including Outlook email, Word, Excel on the Intranet.

Login below using your UEL student email address e.g. u123456@uel.ac.uk and desktop password to begin.

If you are unable to login to your account due to a forgotten password use SSPR to change your password, otherwise contact the Service Desk on +44 (0)20 8223 2468

Quick links

  • Enrolment find information about how to enrol
  • Occupational backgrounds: access a full list of occupational backgrounds to assist you in completing your online enrolment task
  • UEL access cards and ID verification FAQ - find out more about your access card and replacements
  • Teaching timetable view your course lesson times, class rooms and lecturers
  • Term dates get your academic term times
  • UEL GetStarted (mobile app) for Android and Apple: use this app to ensure you get the best possible start to studying in higher education
  • Exam procedures get your exam timetable, and view submission procedures
  • Library search the library's resources, access study support and chat to a librarian
  • Lynda.com online education video courses taught by industry experts in software, creative and business skills
  • Moodle (online teaching and learning environment): access your course materials and upload work
  • Term dates find your academic term times
  • Teaching timetable view your course lesson times, class rooms and lecturers
  • UEL Direct (student record and module selection) view your course details and module registration

Email (Office 365): access your university email.

Intranet: navigate all student support platforms.

IT support: resolve any system errors you are facing.

Password Reset: Use Self Service Password Reset to change your UEL password

UEL GetStarted (mobile app) for Apple or Android: use this app to ensure you get the best possible start to studying in higher education.

  • Council tax: get information about council tax exemption.
  • Fees schedule: find detailed information regarding UEL fee policies.
  • Financial support: receive support and guidance on any financial difficulties you face during your studies.
  • Pay online: make e-payments for UEL services.
  • Careers Portal: find interactive employability tools and apply for the latest job opportunities.
  • Careers Service: receive support and training towards your career goals.
  • Volunteering opportunities: register to become a volunteer and improve your graduate prospects.
  • Graduate prospectus: get more information about postgraduate study at UEL.

Our Disability and Dyslexia Service provides support and advice for students with disabilities and specific learning difficulties such as dyslexia.

If you have a disability, long-term medical condition or a specific learning difficulty, we can help to identify and address any barriers to your education so that you can access your course and reach your potential.

One-to-one appointments are available at both Docklands and Stratford campuses, and we’re also available to chat on the phone.

You can book an appointment at the Student Support hubs either in person at our Docklands or Stratford campuses, or by phone on +44 (0)20 8223 4444.

Feel free to contact us by telephone if you’re a prospective student seeking more information about our Disability and Dyslexia Service.

Read more about:


UEL is proud to offer a holistic package of support for care leavers. To find out about the support available to care leavers before, during and after their studies, please visit the Care Leavers webpage.