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When you arrive

Education On The Edge

When you arrive

1. Activate your access card

If you have successfully completed online enrolment and have collected your card from the Enrolment Support Centre, you can activate it by tapping this on any access point to enter a room or part of a campus building. Any member of staff with a Welcome t-shirt or sash will be able to help – just ask!

2. Move in (if relevant)

If you are moving into university accommodation, the Residential Life Team will send you all the information you need about your moving in date and support you to settle in and get to know your neighbours and your new community. More information can be found on the accommodation pages.

3. Attend your academic induction

Your course team have planned activities to help you get to know each other and your course. You will get the opportunity to understand what is expected of you, how you will learn and be assessed and how you will contribute to your course and your academic community.

4. Go to an Enrolment Centre (if required)

If you have completed your enrolment, paid fees online and received your access card, you do not need to visit the Enrolment Centre. Please check your enrolment status on your UEL Direct to see whether you have completed your enrolment.

The Enrolment Support Centre is set up to assist students (by invitation) who may need help setting up arrangements to start at UEL.

Staff will be able to help you resolve enrolment, fees, money and, or other support issues you may have. During the rest of the year, the Student Hubs at Stratford and Docklands are the usual place to get support.

5. Explore campus and join in with social activities

We will be sending you information before you arrive on the many activities that are planned by the University and the Students’ Union. Take the opportunity to meet people, try something new, play a sport, join a student society and get to know UEL.

6. Meet your academic advisor

At UEL our academics are committed to helping you succeed. You'll get to know your academic advisor early on when you start with us. You don't need a reason to get in touch, just drop them a line and arrange a one to one meeting. They will become your academic guide as you progress through your student journey, helping you to overcome challenges, make study choices, and shape your next steps beyond graduation. An academic advisor will be allocated to you at the start of your academic journey and you will be introduced to them in the first week of teaching. Further details about academic advisors and what to expect in each meeting are available in Moodle.

7. Visit the library

Library and Learning Services provide access to high-quality academic resources, expert advice, and inspirational study spaces in modern library buildings on both Stratford and Docklands campuses, open 24/7 during term time. Information about library resources will be part of your academic induction and you are welcome to drop into the library buildings at Stratford or Docklands for a general tour. More information on Library and Learning Services can be found on their web pages. Our Centre for Student Success offers support with academic study and skills development; think about how this might help you as you start your new course.