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Airport Transfer Service

We offer a direct airport transfer service from London Heathrow Airport and London Gatwick Airport to East London.  On the days we offer the service, we will have teams based at both airports and will have gathering points, from which onward travel will be coordinated.

Our service is offered between the hours of 07:00 and 19:00 on those dates.

Our transfer offer is to deliver safely from the airport to one of two drop-off locations:

Stratford train station, as this is an excellent public transport hub for those travelling to off-campus accommodation in the East London area.

University of East London, Docklands Campus, as this is where our University Halls of Residence are situated.

We understand that this is a challenging time for all, which is why the Residential Life team have been working closely with the International team to make your arrival go as smoothly as possible. With this in mind we have created a form for you to complete regardless of whether you will need the service.

The form has a few questions and shouldn’t take you longer than 5 minutes to complete. You must complete the following form even if you are not arriving from a country currently on the quarantine list, please just select ‘No’ on question 1 if you are not required to self-isolate on arrival.

If you are unsure as to whether you will need to self-isolate on arrival – please see here for countries and territories that are currently exempt. Please note this is subject to change, so you can complete the form again if the country you are travelling from is later removed from the exempt list.

As well are providing us with more information of your arrival, the form will give you an additional option to select a package to suit your needs, such as assistance with catering on arrival and airport pickup. Please be aware, these are charged at an additional rate to your accommodation booking. Exact prices will be confirmed to you via email once we understand the number of students requiring each package. Should you not wish to pay the amount once confirmed, you will have an option to cancel your booking.

With the above information in mind, please complete the form here, again, this is compulsory for all international students to complete, even if you are arriving from a country that does not require you to self-isolate on arrival to the UK. Once you have completed the form we will contact you with further information.