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Students walking through Cass building

Before you arrive

New starters checklist

1. Read your emails from the University

If you have received and accepted an offer from the University of East London, you will receive several emails to help you prepare for joining our community. Please check your inboxes regularly as these emails contain important information for you. We recommend you check your junk folder too just in case. Here are some of the emails you will receive:  
  • Preparing for university emails
  • University Accommodation emails (if applicable)
  • A welcome email from Professor Amanda Broderick, vice-chancellor and president
  • A welcome email from your School 
  • Information about how we are ensuring our campuses are safe and Covid-secure

2. Apply for accommodation

If you would like to live on campus and have not yet requested accommodation, you should apply as soon as possible. Please visit our accommodation portal where you can find out more about our halls of residence and how to apply for a room.

3. Make sure your funding is in place and you pay your fees

The online enrolment process will prompt you to tell us about how you are going to fund your course so you will need to know your arrangements before you are able to complete enrolment and be fully registered at the University of East London. See more information on our student money advice pages.

4. Apply for your access and ID card

You will be sent an email that will invite you to apply for your card. If you follow the steps and supply a UK home address, the card will be sent to your home.
If you need to collect your card from campus, to help you to get the most efficient service, you will be asked to make an appointment to come onto campus to collect your card once it is ready for you to avoid any disappointment.

Your access card gives you access to University buildings and acts as an ID so we know you are a student at the University of East London. It is important to keep it with you and do not lose it. Lanyards will be supplied when you arrive. Staff and students are asked to always wear their cards and ensure they are visible.   

5. Complete online enrolment

Enrolment is the official registration process that formalises your status as a student of our University. You will receive an email asking you to complete your online enrolment once your course offer, CAS and visa (if required) are confirmed. Instructions on how to enrol will be contained within the email. Information on how to enrol can be found on the enrolment web page.

6. Download the UEL app

UEL has a free app that provides students with information and services to make the most of life and studies at the University. It has lots of useful information, such as how to log onto our intranet for the first time. You can download the app from iTunes, the App Store or the Google Play Store. Simply search for ‘Welcome to UEL’.  

7. Contact Wellbeing Services (if applicable)

If you know, or think, you will need support for a learning difference, mental health difficulty, disability or long term health condition, contact our Wellbeing Team and we can advise you about how to access support for assessments, apply for Disabled Students' Allowance (DSA), link with existing support services and provide university-based adjustments and support. Details about the team and how to contact them can be found on the student support web pages.