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Students walking through Cass building

Before you arrive

New starters checklist

1. Read your emails from the University
If you have received and accepted an offer from the University of East London, you will receive several emails to help you prepare for joining our community. Please check your inboxes regularly as these emails contain important information for you. We recommend you check your junk folder too just in case.  

2. Apply for accommodation
If you would like to live on campus and have not yet requested accommodation, you should apply as soon as possible. Please visit our accommodation portal where you can find out more about our halls of residence and how to apply for a room.

3. Make sure your funding is in place and you pay your fees
The online enrolment process will prompt you to tell us about how you are going to fund your course so you will need to know your arrangements before you are able to complete enrolment and be fully registered at the University of East London. See more information on our student money advice pages.

4. Apply for your access card
You will be sent an email which will invite you to apply for your access card. If you follow the steps and when you provide a UK postal address, the card will be sent to the address you provided. For further guidance on obtaining your access card please see Track My Future.

Your access card gives you access to University of East London buildings and acts as an ID so we know you are a student. It is important to keep it with you and do not lose it. Lanyards will be supplied by post. Staff and students are asked to always wear their cards and ensure they are visible. 
If you do not receive the email that will invite you to apply for your access card, please follow the guidance on Track My Future.

5. Complete online enrolment
Enrolment is the official registration process that formalises your status as a student of our University. You will receive an email asking you to complete your online enrolment once your course offer, CAS and visa (if required) are confirmed. Instructions on how to enrol will be contained within the email. Information on how to enrol can be found on the enrolment web page.
Once your course offer, CAS and VISA (if required) and network account are confirmed, you will receive an email asking you to complete your online enrolment. Instructions on how to enrol will be contained within the email and information on how to enrol can be found on the enrolment web page.

6. Download the UEL app
UEL has a free app that provides students with information and services to make the most of life and studies at the University. It has lots of useful information, such as how to log onto Track My Future for the first time. You can download the app from any app store. Simply search for ‘Welcome to UEL’.  

7. Contact Wellbeing Services (if applicable)
If you know, or think, you will need support for a learning difference, mental health difficulty, disability or long term health condition, contact our Wellbeing Team and we can advise you about how to access support for assessments, apply for Disabled Students' Allowance (DSA), link with existing support services and provide university-based adjustments and support. Details about the team and how to contact them can be found on the student support web pages.