Our auditing body sets Key Performance Indicators (KPIs) for various parts of the assessment process. Accredited centres are obliged to offer an appointment within 15 working days. Even during the busiest periods, RACEL has 100% compliance with this KPI. Check the current ‘waiting time’ on the Making a booking page of our website. It’s usually within a couple of days and we can sometimes even offer appointments on the same day!
A Pre-assessment Form will be emailed to you along with your booking confirmation. You will need to complete this form and return it to the Access Centre at least 24 hours before your assessment.
Our auditing body sets Key Performance Indicators (KPIs) for various parts of the assessment process. Accredited centres are obliged to provide you with a copy of your Needs Assessment report within 10 working days of the date of your assessment.
Your Needs Assessment report is an account of the discussion between yourself and your assessor. The recommendations that stem from this are a combination of this discussion, the assessors knowledge and experience, plus the guidelines within which these recommendations can be made and the Medical evidence you submitted with your application.
Your Funding Body is the final arbiter of the DSA fund and can change or reject any recommendation made by your assessor. Your assessor will however be happy to appeal any recommendations that have been refused in the event that this situation occurs.