Search for courses or information

Experience

The Regional Access Centre East London (RACEL) was established in 1999 to undertake Assessments of Need (also known as Study Aids and Study Strategies Reports); in this time we have undertaken over 10,000 Needs Assessments.

RACEL covers a full range of disability types and have a group of Assessors who collectively, have over 50 years of experience providing Assessment of Needs to students with Disabilities and Specific Learning Difficulties.

Quality

We set ourselves high standards for quality and use the DSAQAG Quality Assurance Framework as our basis for quality control with the aim to exceed these standards wherever possible.

We have an extensive range of Assistive Technologies available for demonstration and trial during assessment; as well as employing a dedicated Assistive Technology technician who researches new products as they come to market, to ensure the centre is always aware of new developments.
    
We have excellent working relationships with other stakeholders within the DSA Sector including funding bodies and suppliers and are able to provide an excellent standard of support and aftercare to those students who use our Centre. 

Customer service

As part of UEL, RACEL has been awarded the Customer Service Excellence Award. This scheme is a tool designed to help organisations focus on, and improve, their customer service and delivery to users. We are one of only a handful of universities to have this accreditation across our whole service provision.  You can expect friendly and efficient service from our experienced staff who will be happy to help answer any of your queries.

Location

Situated in Stratford we have excellent transport links for students based in London and the South East. We are very close to facilities at the Westfield Shopping Centre and the Olympic Park.

Contact us

If you would like to book an appointment please contact us.