A student’s guide to choosing the right education agent

Verify professional qualifications

  • British Council Education agent training: Make sure the agent has completed the British Council's Education Agent Training Programme. Agents who have passed this training are listed on the British Council's website.
  • National Code of Ethical Practice: Confirm that the agent follows the National Code of Ethical Practice for UK Education Agents, which outlines expected behaviours and ethical standards.

Evaluate professionalism and reputation

  • Office environment: Visit the agent's office to assess whether it maintains a professional atmosphere and if the staff are friendly, knowledgeable and approachable.
  • Institutional partnerships: If you have institutions in mind, check whether the agent is listed as an official representative or partner on the websites of those institutions.
  • Student reviews: Look for feedback from other students on social media, forums or review sites. While no agent can please everyone, recurring positive or negative comments can offer valuable insights.

Ask the Right Questions

  • Educational opportunities: Ask the agent about the variety of educational opportunities in the UK. A well-informed agent should be able to explain the UK education system, highlight various regions and discuss the institutions they work with.
  • Ethical compliance: Enquire whether the agent adheres to the UK’s National Code of Ethical Practice for Education Agents. They should be familiar with the code and able to explain its principles. – Fee Transparency: Clarify their fee structure. Many agents' fees are covered by the institutions they represent, but some may charge additional service fees. Ensure all potential costs are clearly outlined.
  • Licensing and training: Check if the agent is licensed to operate in your country and ask about their training, particularly regarding UK visa regulations. Agents who regularly update their training demonstrate their commitment to staying informed.
  • Post-arrival support: Find out if the agent offers post-arrival services, such as visa updates or assistance with accommodation and settling in.

Make an informed choice

Ultimately, the decision on where and what to study is yours. A reputable education agent offers advice and guidance but respects your preferences. Consider their suggestions, but ensure their recommendations align with your personal goals and interests.

For more detailed guidance, refer to the British Council's guide on choosing an education agent.

By following these best practices, you’ll be well-equipped to choose an education agent who will support and enhance your journey to studying in the UK.