Professional Services
We offer a range of professional services that support students, staff and alumni throughout the University.
Head of Academic Partnerships
Philip Goddard | p.goddard@uel.ac.uk
Study Abroad Co-ordinator
Tom Collier | t.a.collier@uel.ac.uk / educationabroad@uel.ac.uk
Academic Partnerships Development Officer (Americas and India)
Felicia Warner | f.werner@uel.ac.uk
Academic Partnerships Development Officer (East Asia and South East Asia)
Caroline Ward | c.ward@uel.ac.uk
Senior Collaborative Officer
Tracy Razaghzadeh | t.razaghzadeh@uel.ac.uk
General Enquiries: apo@uel.ac.uk
Academic Registrar
Susan Fitzgerald
Deputy Academic Registrar (Student Record)
Emma Burchfield
- Head of Student Admissions: Janine Crichlow
- Head of Student Records: Reena Sood
Deputy Academic Registrar (Compliance)
Niru Williams
- Head of Institutional Compliance: Carol Luckett
- Head of Student Immigration and Compliance: Sam Redhead
Deputy Academic Registrar
Ian Porton
- Timetabling Manager: James Norman
Deputy Academic Registrar
Deirdre O’Kelly
- Head of Assessment: Debbie Brearley
Director of Communications
Rebecca Renfro | r.renfro@uel.ac.uk
Head of Internal Communications and Engagement
Andy Williamson
Head of Communications
Simon Hart
Head of Events and Conferencing
Kelly Atkins
Press enquiries: press@uel.ac.uk
Head of Events and Conferencing
Kelly Atkins
Events and Conferencing Officer
Sian Trimble-Davey
Events and Conferencing Assistant
Alex Mijatovic
Director of Corporate Services
Tiffany Hardcastle
Corporate Services encompasses the following service areas:
- Human Resources (see separate section)
- Estates and Facilities (see separate section)
Director of Estates and Facilities
Kevin Thurlow
Head of Residential Management
Vanessa Hansen
Head of Estates
Peter Thompson
Head of Security and Emergency Response
Yvonne Alexander
Director of Catering
Annabel Eady
Campus Manager
Chris Norman
Sustainability Manager
Amy Butterworth Fernandes
Space Manager
Dean Pyle
Chief Information Officer
Andy Cook
Associate Director, Information Strategy
Gurdish Sandhu
Associate Director, Service Delivery
Amanda Niblett
Quality Assurance and Enhancement
Director of Learning and Teaching
Dr Mandy Bentham
Director of Careers and Student Employability
Femi Bola
Head of Quality Assurance and Enhancement
Ian Pearson
Head of Education and Community Partnerships
Gail May
Head of Centre for Excellence in Learning and Teaching
Dr Michele Milner
Director of Library and Learning Services
Libby Homer
Associate Director
David Clover
Head of Academic Skills
Andrea Didier
Head of Customer Services
Anna Knox
Head of Collections and Digital Library
Thomas Shaw
Head of Language and Learning Support
Alistair Morey
Director of Research Operations
Martin Longstaff
Director of Strategic Planning
Thea Byng (on maternity leave)
Interim Director of Strategy Planning
Gideon White
Head of Planning and Management Information
Joe Woolston
Head of Strategic Projects
Paivi Allen
Director of Student Recruitment and Marketing
Stuart Smith
Associate Director
Marta Topornicka
Officer Manager
Mark Jackson
- Head of Design: Anton Webb
- Alumni and Advancement Manager: Charlie Werren
- CRM and Conversion Manager: Jenny Tomkinson
- Digital Marketing and Content Manager: Zoe Foster
Director of Student Support
Nicole Redman
Head of Student Experience
John Joe Mulherin
Head of Student Support Hub
Mandy Estridge
Disability and Dyslexia Team Manager
Nigel Meeson
Student Health and Wellbeing Manager
John McCarthy
Student Money Advice and Rights Team Manager
Sinead McCarthy
Student Retention Manager
Sara Smith
Director of Sport
David Cosford
Read more about the Vice-Chancellor's Group.