Search for courses or information

Clearing FAQs – your Clearing questions answered

Clearing FAQs

2021 has been a turbulent year, so you may have changed your mind about your original UCAS choices or recently decided you want to go to university this September. Whatever your circumstances, Clearing gives you the opportunity to find and apply for available courses at universities throughout the UK.

Are you looking to pursue your passion, kick-start your career or become an expert in your field? Whoever you are, whatever your interests, together we can make sure you’re ready for the future.

To ensure your transition to university is as smooth as possible we’ve compiled some handy tips, Q&As and general information about applying for this September.

If you have a question for our Admissions team, try our live chat feature in the bottom left corner of your screen or call us now.

Clearing FAQs

How will you offer me a place without exams?

Exams have been cancelled so we will be looking at your predicted grades and other factors to decide on offers for places in September 2021.

Our admissions policy and processes are designed to take a holistic view of course applications, we use a range of contextualised information including, interviews, auditions, portfolios, personal statements and skills alongside academic achievement. This allows us to make suitable decisions based on the applicant not just the application that takes into account the ability to achieve as well as predicted or achieved grades.

Admissions Managers review all applications that do not meet minimum requirements and confirmed where further contextual data supplements the grades achieved.

If Admissions Managers are unable to confirm a place applications are referred to a course academic to review where either the place is confirmed or an alternative offer made. If you have not heard back about your offer, do contact: 020 4509 1460, choose option 2.

What if I'm holding a firm offer and have accepted but want to go somewhere else?

Clearing self-release allows students who are already holding a university place to release themselves into Clearing, rather than wait for their original choice of university to release them. Self-release is available in UCAS Track from early July.

What does the new announcement regarding upgraded results mean?

If the Calculated Grades you currently hold are below the Centre Assessed Grades you will receive notification of new grades shortly. UEL are actively working with UCAS and government departments to determine the exact process that will be followed and how applicants and UEL will be notified.

If you are still holding a Conditional Firm offer with us there will be no change to that offer until we have received full information of your final grades.

If you have a confirmed place at UEL there will be no change to this regardless of any new grades you receive. The next step for you will be to complete your enrolment – if you have not received your enrolment email you will do shortly.

I am still unsure of my options and what I should do?

Please do not worry – we are here to help you look at your choices. Please call us on 020 4509 1460.  

What is the most effective way to get a place through Clearing?

Call the university directly as emails take longer and places on courses are limited on a first come, first served basis. Make notes and ask lots of questions and don't forget to be positive.

Where can I find my Clearing number?

If you're eligible for Clearing, your UCAS clearing number will appear in UCAS Track.

What courses are usually in Clearing?

Almost all our undergraduate and postgraduate courses are available in Clearing. You can search for the specific course of your choice on our course page search.

How will I be taught in September?

We are taking a dual delivery approach where we will combine digital learning with on campus teaching. We are working to ensure your education won't be affected by the worldwide COVID-19 crisis. You can find out more about our plans for a safe return to campus as well as our dual delivery service by visiting our return to campus page.

How does Clearing affect my student loan?

If you've already applied for funding but changed your course or university, you need to update your details ASAP. If you haven’t applied for finance yet, you will need to do it straightaway to ensure you receive your first loan in time for September 2020 entry. There is a small possibility you may not get your loan in time. More information can be found on the Student Finance England website.

Can international students apply for Clearing?

Yes, international students can apply for Clearing. If you're interested in applying, check out our international students page where you can find all the relevant information about applying through Clearing.

How do I find accommodation whilst going through Clearing?

The University of East London is one of the few London universities to offer on-campus accommodation. Our waterfront halls of residence are comfortable, secure and convenient, and have Clearing accommodation availability.

See our accommodation pages for more information.

Have more questions about Clearing? Our "What is clearing?" page has more information.

Still not sure? Get in touch with one of our experts for advice on all things Clearing, university admissions and student finance at or 020 8223 3333.