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Advice for you 

We have specialist teams in place to give advice on fees, entry requirements and accommodation

Information and Advice for Clearing

Click on the tabs below for information on our advice drop in sessions during Clearing, as well as useful links and contact information.

We don't want you to be stressed and worried about your finances, that's why it's a good idea to make sure everything is in place for the start of your degree.

Sometimes you need help with organising these things or would like to talk to someone face-to-face about any funding concerns.

Our expert SMART team are on hand throughout clearing to do exactly that.


Please see the SMART drop-in sessions for pre-entry advice during Clearing just below.

Date  Session 1   Session 2 Campus 
 Thursday 18 August
 10.00am-12.00pm
   2.00pm-4.00pm 
 USS
 Friday 19 August
 10.00am-12.00pm
   2.00pm-4.00pm 
 USS
 Monday 22 August 
 10.00am-12.00pm
   2.00pm-4.00pm 
 USS
 Tuesday 23 August
 10.00am-12.00pm
   2.00pm-4.00pm 
 Docklands
 Wednesday 24 August 
 10.00am-12.00pm
   2.00pm-4.00pm 
 USS
 Friday 26 August 
 10.00am-12.00pm
   2.00pm-4.00pm 
 USS
 Tuesday 30 August 
 10.00am-12.00pm
   2.00pm-4.00pm 
 Docklands
 Friday 2 September 
 10.00am-12.00pm
   2.00pm-4.00pm 
 USS
 Monday 5 September 
 10.00am-12.00pm
   2.00pm-4.00pm 
 USS
 Tuesday 6 September
 10.00am-12.00pm
   2.00pm-4.00pm 
 Docklands
 Friday 9 September 
 10.00am-12.00pm
   2.00pm-4.00pm 
 USS
 Monday 12 September 
 10.00am-12.00pm
   2.00pm-4.00pm 
 USS
 Tuesday 13 September
 10.00am-12.00pm
   2.00pm-4.00pm 
 Docklands
 Wednesday 14 September
 10.00am-12.00pm
   2.00pm-4.00pm 
 USS
 Friday 16 September
 10.00am-12.00pm
   2.00pm-4.00pm 
 USS
 Friday 23 September
 10.00am-12.00pm
   2.00pm-4.00pm 
 USS

USS Drop-in Service:  USG.09, University Square, Stratford.

Docklands Drop-in Service:  The Hub, Docklands campus

PLEASE NOTE: The SMART drop-in service will be delivered on a first come- first served basis.  Maximum of 6 clients to be seen in each session.  Therefore, it is advisable to attend drop-in sessions early. 

Are you thinking of coming to University, but are unsure of what programme to study or the entry requirements?

Our pre-entry Advice and Guidance team are here to help and support you through this process. 

We offer a drop-in and appointment service

University Square Stratford drop-in opening times:

Thursday 18th and Friday 19th August - 8.00am-8.00pm
Saturday 20th August - 10.00am-4.00pm
Monday 22nd - Friday 26th August - 9.00am-7.00pm (6.00pm on Friday)
Tuesday 30th August - Friday 30th September - 9.00am-6.00pm (7.00pm on Tuesdays)

On Tuesday evenings drop-in runs until 7pm.

Other evening advice is by appointment only. 

Please telephone to book on 0208 223 4354.
Monday to Thursday: 5.00 – 6.00

Contact us

Address: 1 Salway Road, Stratford, London, E15 1NF
Telephone: 020 8223 4354.

You can contact us to have your questions answered by email. 


Looking for advice on accommodation?

Check out our helpful accommodation pages for frequently asked questions as well as advice about living off campus. 

Did you know we're one of very few universities in London to offer on campus accommodation for students?

Our accommodation pages also offer advice about on campus living, room types, catering packages and more. We've still got some spaces available if you would like to apply.