Mental Health Support

We take the health and wellbeing of our students seriously and we have a range of resources available to support you.

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We take the health and wellbeing of our students seriously and we have a range of resources available to support you.

Mental Health Support

If this is urgent

If you or someone else is in immediate danger, please get help right now by calling 999.

If you need urgent mental-health support but it’s not a life-threatening emergency:
•    Call NHS 111 and choose the mental-health option for 24/7 urgent advice.
Samaritans – 116 123 (free, 24/7)
Samaritans is a UK charity offering confidential emotional support at any time of day or night, for anyone struggling to cope. You don’t need to be in crisis to contact them. You can also email jo@samaritans.org for support.

Other immediate support options:
•    Shout – Text “SHOUT” to 85258 for free, confidential 24/7 crisis text support.
•    Papyrus HOPELINE247 – For people under 35, or anyone concerned about a young person: Call 0800 068 4141, text

07860 039967, or email pat@papyrus-uk.org.

If you can, tell someone you trust. A friend, flatmate, family member, tutor, or staff member, and let them know you need help now.

You are not alone. Support is available at any time.
 

Mental Health Support

University life can be exciting, busy, and sometimes overwhelming, and you don’t have to deal with it on your own. UEL’s Student Wellbeing Service is here to support your mental and emotional wellbeing throughout your studies.

If you’re a UEL student, you can access all wellbeing support and resources through the intranet.

Mental Health Support

We take student wellbeing seriously and offer support for a wide range of concerns, whether you’re feeling stressed, low, anxious, overwhelmed, or finding that your mental health is affecting your studies or attendance.
After an initial well-being appointment, support may include:

  • Emotional and mental health support
  • Counselling
  • CBT and EMDR
  • Wellbeing coaching
  • Self-help resources and workshops

Support is voluntary and based on what works best for you. You don’t need to be in crisis to reach out.

Do I need to book an appointment?

If something doesn’t feel right, that’s reason enough to get in touch. Many students come to us when stress, anxiety or low mood starts to impact their studies, motivation, or day-to-day life. Friends and family can help, but sometimes it’s easier to talk to someone independent and trained.

How to book a wellbeing appointment

Not sure what you need? The Student Hub can help point you in the right direction.

UEL Mental Wellbeing Resources

Wellbeing resources you can use anytime

Spectrum.Life
Free for UEL students, with:

  • 24/7 access to trained counsellors
  • Wellbeing podcasts and sleep guides
  • Fitness workouts and healthy recipes

Blackbullion – Financial Wellbeing
Use your UEL email to access budgeting tools, funding advice and financial wellbeing support.

The Student Hub

The Student Hub is your go-to place if you need help with anything at UEL. If you’re not sure what support you need or how to access it, the team can talk it through with you and point you in the right direction. They’re available Monday to Friday, 9am–5pm. You can call them on +44 (0)20 8223 4444 or log into My Portal using your UEL email and password.

SportsDock

Our on-campus gym offers classes and activities to help you stay active and support your mental wellbeing.

Crisis support

If you’re feeling really low, thinking about harming yourself, or worried about someone else, please reach out for immediate support:

  • Samaritans: 116 123 (24/7)
  • HOPELINE247 (Papyrus): 0800 068 4141 or text 07860 039 967
  • BEAT Eating Disorders: 0808 801 0711

If you’re in immediate danger, contact emergency services.

Additional mental health resources

To support your wellbeing, we’ve brought together a range of trusted mental health resources available outside UEL.

Action for happiness: A monthly calendar of simple, positive activities for everyday wellbeing.

Anxiety UK: Support and information from a user-led charity specialising in anxiety and stress.

Every Mind Matters: NHS-backed advice and tools to help look after your mental health.

Headfit: Practical techniques to help you refocus and build mental resilience.

Headspace: – Guided meditations, videos and mindfulness tools you can use anytime.

Mental Health Foundation: Advice and resources on maintaining good mental health.

Mind: Information and support for anyone experiencing mental health problems.

Newham Mental Health Services: Free NHS mental health support for residents of Newham, Tower Hamlets, and City & Hackney. If you are a non-Newham resident in need of mental health support, find a local mental health service near you.

NHS One You: An NHS app to help you manage mental and physical wellbeing.

The Science of Sleep: Practical tools to improve sleep and rest.

SportsDock: UEL’s on-campus gym offering fitness classes and activities.

Student Space: Dedicated support, advice and tools for navigating student life.