Fitness to Practise Policy and Procedure
1. Policy statement
1.1.1 The University of East London (UEL) is committed to ensuring that students enrolled in professional courses meet the ethical, professional, and competency standards required by their respective Professional, Statutory, and Regulatory Bodies (PSRBs). This Fitness to Practise (FtP) Policy safeguards the public, service users, patients, and professional integrity by ensuring that students demonstrate appropriate conduct, knowledge, and suitability to enter their chosen profession.
1.1.2 This policy provides a structured approach to assessing and managing concerns regarding a student's fitness to practise, ensuring fair, transparent, and supportive procedures that align with professional standards. The UEL FtP Policy operates in accordance with the regulatory requirements of relevant professional bodies, ensuring that students uphold public trust and confidence in their profession.
2. Purpose and Scope
2.1 Purpose
2.1.1 The purpose of this policy is to uphold the highest standards of conduct, competence, and professionalism in students undertaking courses that lead to professional registration and/or require a licence to practise. The Fitness to Practise Policy aims to:
- Ensure that students entering regulated professions meet the required professional and ethical standards.
- Protect patients, clients, service users, vulnerable groups such as children and young people and the public from harm by addressing concerns related to conduct, health, competence, or behaviour.
- Provide a clear and fair framework for identifying, investigating, and responding to fitness to practice concerns.
- Support students in addressing concerns through appropriate interventions, remediation, and professional development.
- Maintain the integrity and reputation of UEL and the relevant professional fields.
2.2 Scope
This policy applies to all UEL students enrolled in courses that require adherence to professional, statutory, and regulatory body standards. It covers:
- Academic settings, placements, and professional environments where professional conduct is expected.
- Concerns raised by university staff, students, placement providers, service users, professional bodies, the general public or external agencies.
- Behaviour both within and outside of university settings that may impact professional suitability.
- Health-related issues that may impair a student's ability to practise safely and effectively, once appropriate support and adjustments have been considered.
- Physical or mental health condition which, despite reasonable adjustments or treatment, affects a student's fitness to practice.
2.2.2 A student’s behaviour may also breach the Student Code of Conduct and other Policies and Procedures, such as the Non-Academic Misconduct Policy, Sexual Violence and Misconduct Policy, Criminal Conviction Policy, DBS Policy or Fitness to Study Policy, which may be more relevant. The University reserves the right to decide the appropriate policy and procedure to use in any given student case. In determining the most appropriate procedure to be used, its fairness to the student, the scope and purpose of the policy and procedure and the University’s responsibilities to professional bodies will be considered. This decision will be taken by the Dean of the School (or nominee) and Assistant University Secretary in consultation with the appropriate Head of Department / Service or nominee.
Where UEL is notified by an employer that an apprentice is under investigation in the workplace, UEL will not take action until the completion of that investigation, including any appeals process.
3. Key Principles
3.1.1 This policy follows key principles to ensure fairness, clarity, and proportionality:
- Accessibility and Transparency – Students should understand FtP expectations and procedures.
- Fairness and Due Process – Students will be informed of concerns, given opportunities to respond, and provided with support.
- Proportionality – Actions taken will be appropriate to the level of concern and aim to support students wherever possible.
- Public Protection – The policy prioritises the safety of service users, vulnerable groups such as children and young people, the public, and the profession.
- Supportive Approach – Where possible, students will be given opportunities to remediate concerns through an action plan.
- Collaboration with Professional Bodies – Decisions will align with PSRB requirements to maintain professional standards.
- Collaboration with Apprenticeship Employers – Employers will be notified of FTP concerns and subsequent actions taken within the university.
4. Fitness to Practice Procedure
The Fitness to Practise (FtP) Procedure at UEL is designed to ensure a fair, transparent, and supportive approach to handling concerns about a student’s ability to meet professional standards. The procedure consists of three key stages: Informal Stage, Formal Panel Stage, and Appeal Stage. The Complaints and Appeals Team will oversee the formal process, ensuring consistency and adherence to procedural fairness. Each stage of this process should be completed within one calendar month, where possible. Where this is not possible, students will be kept informed as appropriate.
4.1 Informal Stage
The informal stage is designed to address concerns as early as possible, offering students an opportunity to engage with support services, reflect on their actions, and implement improvements before formal proceedings are necessary.
4.1.1 Identifying Concerns
Concerns about a student’s fitness to practise may be raised by:
- University staff (academic or support staff), Placement providers or apprenticeship employers, Service users, clients, or patients, Professional bodies, External agencies or third parties, Students
- An apprentice must notify UEL immediately of any workplace investigation.
Concerns may relate to professional conduct, health, competence, criminal convictions, or personal behaviour that may affect a student’s ability to meet professional standards.
Cause for concern:
- Concerns must be clearly documented, specifying how they relate to the relevant Professional, Statutory, and Regulatory Body (PSRB) requirements for the student’s course.
- All concerns should normally be supported by evidence, such as placement feedback, witness statements, or academic records.
- Students can raise concerns through the Report and Support platform or by contacting their course leader or course team.
4.1.2 Initial Review
When a concern is raised, the Head of Department (or nominee), or Head of Apprenticeship Delivery (or nominee), will conduct an initial assessment to determine:
- Whether the concern falls within the scope of this policy.
- Whether the concern is related to professional and PSRB standards.
- Whether the concern can be managed informally or should proceed to the formal stage.
- Whether precautionary measures, including suspension, should be implemented due to serious concerns. The imposition of precautionary measures does not indicate that any conclusion has been reached, nor does it prejudice or influence the final decision.
This will be captured within a Fitness to Practise Notification Form. All completed forms should be sent to fitnesstopractise@uel.ac.uk for record-keeping.
4.1.3 Informal Meeting and Support Plan
If deemed appropriate and the threshold to FtP has been crossed, the case will be passed to an investigator. Once the investigation is complete, an informal fitness to practise meeting will be arranged. The completed Fitness to Practise Notification form must be shared with the student at least five working days before the meeting to ensure adequate preparation. This meeting will include:
- The Student
- The Investigator
- A representative from the School (e.g., Academic Lead)
- A representative from Student Support Services Placement provider/employer (if relevant)
- Any other relevant university staff
At the meeting:
- Communicate the identified concerns, outlining their significance and potential impact.
- The student will be informed of the implications of being found in breach of professional standards, e.g. report to the professional body and/or withdrawal from the course.
- They will have an opportunity to respond and explain their perspective.
- A Support Plan may be agreed upon, outlining steps to address the concern. This may include:
- Regular check-ins with an academic advisor, placement tutor, Apprenticeship Coach, or course tutor as appropriate.
- Engagement with student well-being or disability support services.
- Adjustments to academic or placement requirements.
A review date will be set to assess progress if any further action is needed. It is likely that at this stage, the informal stage can escalate to the formal stage.
4.1.4 Precautionary Measures
If the Head of Department determines that the concern poses an immediate and significant risk, they must escalate the matter to the Dean of School, the Assistant University Secretary and Director of Complaints, Appeals, and Procedure and the Director of Student Services (or nominee) for a final decision on whether precautionary measures should be applied. The imposition of precautionary measures does not indicate that any conclusion has been reached, nor does it prejudice or influence the final decision. The
The Head of Department must provide all available evidence and a clear rationale for determining why the concern poses an immediate and significant risk. This evidence should include:
- Detailed documentation of the concern.
- Any supporting witness statements or placement feedback.
- Relevant professional or regulatory standards that have been breached.
- Risk assessment outlining the potential impact on public safety, service users, or professional integrity.
Precautionary measures may include:
- Suspension from placement or professional environments where the concern impacts public or patient safety.
- Restrictions on participation in university-related activities if necessary for safety or professional integrity.
- Non-contact orders where relationships within the learning or professional environment have been affected.
- Temporary suspension from academic activities where concerns affect professional standards or safety.
Precautionary measures are not disciplinary actions but interim measures to mitigate risks. The decision to impose precautionary measures will be communicated to the student in writing, outlining the rationale and the review process. These measures will be reviewed at least every two months, or sooner if circumstances change.
Where precautionary measures are being considered for Apprentices by the Head of Apprenticeship Delivery, employers will be informed and advised on the impact on the status of the apprenticeship. In
In the case of an apprentice under investigation in their workplace, the status of the apprenticeship will be determined by their employment status. If they are suspended pending investigation, the apprenticeship will be paused; if they are able to continue to work during the investigation, the apprenticeship will continue.
4.1.5 Record-keeping and outcomes
- A clear record of concerns, meetings, and agreed actions will be maintained by the School and provided to the Complaints and Appeals Team for central record-keeping.
- If the student successfully meets the Support Plan requirements, no further action is taken.
- If concerns persist or are serious in nature, the case will be escalated to the Formal Fitness to Practise Panel process.
4.2 Formal Fitness to Practise panel process
The formal stage is used for serious or ongoing concerns about a student’s fitness to practise. The Complaints and Appeals Team will manage the formal process, ensuring procedural fairness and effective administration.
4.2.1 Initiating the formal process
A case will be referred to the Formal Fitness to Practise Panel when:
- A student fails to engage with or complete an informal Support Plan.
- The concern is too serious to be managed at an informal level. The
- The student’s behaviour presents an ongoing risk to public safety, service users, or the profession.
- The student’s health or conduct prevents them from continuing on their course or prevents them from being able to meet the professional standards and competencies, even with adjustments.
- Despite engaging with and/or completing an informal Support Plan, the student’s behaviour or performance remains of concern or deteriorates, or further issues arise that raise questions about their fitness to practise.
The Complaints and Appeals Team will:
- Notify the student in writing of the formal investigation.
- Inform the student of their right to representation (e.g., UEL Students’ Union advisor or friend).
- Set a date for the Panel hearing, providing at least 5 working days’ notice (should this be recommended in the investigation report).
4.2.2 Investigation Process
The investigator will also review the fitness to practise notification form and any supporting evidence/documentation considered at the informal stage.
Once a case is referred to the Formal Panel, an independent member of staff is assigned as Fitness to Practise Investigator to examine the evidence in a neutral and fair manner.
The Investigation Process includes:
- Gathering Evidence – The investigator will collect statements from relevant individuals (e.g., placement providers, university staff, etc) and review any existing records (e.g., the fitness to practice notification forms, incident reports, placement evaluations, practice assessment document, portfolio and relevant evidence).
- Student Interview – The student will be invited to an investigatory meeting where they can present their perspective, submit additional evidence, or clarify any information.
- Investigation Report – After reviewing all materials, the investigator compiles a detailed report summarising their findings, including whether there is sufficient evidence to proceed with the Panel hearing.
- Report Distribution – The Complaints and Appeals Team will ensure the student receives a copy of the Investigation Report at least 5 working days before the hearing, giving them time to prepare.
4.2.3 The Formal Panel Hearing
- The Fitness to Practise Panel will be convened and will consist of:
- Chair: A Dean of School from a separate School or their nominee.
- Two Academic staff members: From the relevant professional discipline.
- External professional representative: From the relevant sector.
- Student Support representative: To provide welfare support.
- Complaints and Appeals Team representative: To ensure procedural fairness.
- In the case of an Apprentice, their employer (or representative)
To ensure impartiality and avoid any conflicts of interest, individuals who have been involved in the informal stage of the process (e.g., a Head of Department providing informal resolution) shall not serve on the formal panel.
Where an Apprentice has been subject to a workplace investigation, the outcome of that investigation will determine the next steps. If their employment is terminated, the apprenticeship will end. If the apprentice is considered fit to continue, the apprenticeship will continue. It is not anticipated that UEL would hold a separate FTP panel following a workplace investigation.
If a student fails to attend the scheduled Fitness to Practise Panel without prior notice or reason, the Panel reserves the right to proceed in their absence. The student will have been provided with adequate notice and the opportunity to submit written statements or evidence in advance.
Where a student is unable to attend for valid reasons (e.g. medical or exceptional personal circumstances), they must notify the Complaints and Appeals Team as soon as possible, ideally no later than 48 hours before the hearing. In such cases, the Panel may reschedule the hearing.
Failure to engage with the process, or repeated non-attendance without a valid cause, may result in the Panel making a decision based on the available evidence, including the student’s non-engagement.
Hearing Process:
- Introductions and explanation of the process by the Chair.
- Presentation of the case by the Investigator.
- Student response, including evidence and witness statements.
- Panel questioning to clarify issues.
- Private deliberation by the Panel.
- Decision communicated in writing within 5 working days.
4.2.4 Panel Conclusions and Outcomes
The FtP Panel must first determine whether the student’s fitness to practise is impaired. This decision is based on the evidence presented, student engagement, and any mitigating/aggravating factors. The Panel’s decision must be proportionate, professional, and aligned with PSRB standards.
a) Fitness to Practise is not impaired
If the student’s fitness is not impaired, the Panel may:
- Take no further action, or
- Issue a formal warning, documented in the student record.
- b) Fitness to Practise is impaired
If fitness is impaired, possible outcomes include, but are not limited to:
- Undertakings – voluntary actions by the student (e.g., mentoring, training).
- Conditions – mandatory, time-limited requirements (e.g., supervision, health checks).
- Suspension – temporary removal from the programme or placement.
- Expulsion – permanent withdrawal, with reporting to relevant PSRBs.
This list is not exhaustive; the Panel may consider other appropriate outcomes based on individual circumstances, ensuring proportional response and public/professional safety.
When the FtP Panel determines that a student may resume their studies upon meeting specific conditions, these requirements must be clearly documented in a follow-up action plan. The action plan should include:
- Specific actions the student must undertake to address the concerns.
- Measurable criteria for demonstrating progress.
- A timeline for achieving these requirements.
The action plan will be shared with all relevant parties and reviewed periodically by the University.
5. Appeal
5.1.1 Students can appeal the decision within ten (10) working days of the date of the letter detailing the Fitness to Practise Panel’s decision. Students can appeal by contacting the Appeals Team at fitnesstopractise@uel.ac.uk, detailing the reasons for the appeal.
5.1.2 An appeal can only be made on one or more of the following grounds:
- The University has failed to follow the procedure set out in this document.
- The decision was unreasonable, and/or a disproportionate outcome has been imposed.
- The student has new material information/evidence which was not reasonably available before.
5.1.3 During the appeal review process, the appointed reviewer may consider seeking guidance from professionals with relevant expertise if necessary. This may include registered professionals from the relevant field, external regulatory body representatives, or trust staff who can provide insight into professional standards, regulatory expectations, and the implications of the concerns raised. Such consultation will ensure that the appeal is conducted with a full understanding of the professional requirements and that decisions are made with due regard to best practices. Any external advice sought will be recorded and documented within the appeal decision report.
5.1.4 Potential outcomes of an Appeal:
- Dismiss the appeal.
- Direct that the matter be heard anew by a differently constituted Fitness to Practise panel
- Impose an alternative sanction.
5.1.5 Pending the outcome of any appeal, the decision and sanction of the Fitness to Practise Panel will remain in force. The UEL appeals process cannot be used for appeals against workplace investigations.
6. Office of the Independent Adjudicator
If the student is not satisfied with the outcome of the University’s internal complaints procedures, he/she will be entitled to refer the matter to the Office of the Independent Adjudicator (OIA) for Higher Education (within parameters set out in the rules issued by the OIA). When a student has exhausted the University’s internal processes, they will be issued a Completion of Procedures letter, which will allow them to take their case to the OIA for an independent review.
Applications to the OIA need to be made within 12 months of the date that the Completion of Procedures information was issued by the Complaints and Appeals team.
Information and eligibility rules are available on the Office of the Independent Adjudicator for Higher Education website
The University may provide training and guidance to individuals involved in Fitness to Practise processes, including panel members, investigators, and school representatives. Where training is offered, it is expected to support consistency, fairness, and alignment with PSRB expectations. The University may also compile an annual summary of Fitness to Practise activity, including anonymised data on case volumes, outcomes, and emerging themes, for quality assurance and reporting purposes. This activity will be led and supported by the Dean of Academic Compliance.
7. Other institutional policies and procedures
This Policy/Regulation relates to the following institutional regulations, policies or procedures:
- UEL Equality and Diversity Policy
- UEL Disability Policy
- Conferment of Awards
- Non-Academic Misconduct Policy
- Manual of General Regulations
- Fitness to Study Policy and Procedure
- Manual of General Regulations: Part 10 Complaints
- Policy on Work-Based Learning and Placement Management
- Sexual Violence and Misconduct Policy
- Student Complaints Procedure
- Student Code of Conduct
- DBS Policy for Applicants
- University Safeguarding Policy and Procedure