Search for courses or information

faqs for staff

Docklands campus

our staff

The University of East London takes the health and safety of its students and staff very seriously. We are monitoring the situation and are in communication with public health partners. This page has FAQs directly relating to UEL staff.

UEL staff can access support from Occupational Health during office hours and our Employee Assistance Programme on 0800 389 0285, which can provide emotional support 24 hours a day, seven days a week.

If you have any concerns or queries about Covid-19, you can now access a specialist helpline by phoning 0345 053 6791. You can speak to trained, clinical staff 24 hours a day, seven days a week.

Big White Wall is an online mental health service available to all University of East London students and staff.

Teaching and learning queries

Yes, academic staff are considered specialist education professionals who must remain active during the coronavirus (COVID-19) crisis and are therefore critical workers

> Keep in touch with your line manager and agree what work you will do and arrangements for regular liaison and updates (including method of communication and how often). 

> You should ensure whenever practicable you are available via phone, email and other virtual communication channels and that your colleagues know the best way of contacting you. 

> Make sure you are familiar with the necessary remote working technology for your job role so you can be productive and contribute to ensuring the continued smooth running of the university. 

> It is important to have a regular routine, including lunch, and breaks from your screen. 

> To prevent social isolation and to keep abreast of changes, do ensure that you participate in virtual meetings which will be organised on a regular basis by your school/service e.g. via Skype or Teams. 

> Unless you are on authorised annual leave or are sick you should continue to work to your full capacity and be available during your core working hours.

> Report sickness absence and book annual leave as usual during this period; the University is keeping data on the number of staff members who have covid-19 symptoms so it is important that you inform your line manager if this is the case.

During this unprecedented period, the University will need to focus available staffing on its core functions to ensure that students continue their education and for the functions of the University to remain solvent. 

The move to online learning and remote working arrangements are part of the University's strategic response to the Covid-19 situation.

To facilitate the above, car parking charges have been waived for staff who need to be on campus, without reliance on public transport. Applications for access should be made to your line manager.

Self-isolating and shielding

If you have sudden caring responsibilities because of Covid-19, inform your manager who will discuss with you whether you are able to continue working remotely. There are specific absence reporting categories which will be used to record your absence/partial absence.

Pay and leave

If you have children at home or have other caring responsibilities, we know that you may be unable to commit to a full day of work. We understand that and thank you for your best efforts. You do not need to take annual leave to make up any perceived difference. Do what you can, ask for help, and take care of your family.

If you are unable to work at all because of caring for dependants, please talk to your line manager about dependants special leave.

Please see the table which sets out the arrangements for payment and recording of absence. Staff members should be able to evidence non-attendance trigger reasons on request. 
We will update our FAQs as new information becomes available and we advise you to check back regularly for the latest information.
If you have any questions, please contact the University at: