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We handle all financial matters and ensure the business aspect of the University works smoothly and efficiently. Through financial planning and budgeting we help make sure that UEL has the financial resources in place to invest in the future and to deliver our Corporate Plan.

Our services

Important update

In view of the current situation, UEL Finance Department will move to remote working from Friday 20 March 2020.

Credit Control will be operating normal hours from 9am to 5pm (Mon to Fri) and can still be contacted directly by telephone on Tel: +44 (0)20 8223 7333.

We will endeavour to provide service as usual with minimum disruptions, but during this period some processes will take longer than usual to complete. Please be patient with our staff as we work through this challenging time.

During this remote working period the payment method for tuition and rent payments is: Debit or Credit Card Online via the following link.

You must have the Student ID number and date of birth to log in.

Payments are not immediately reflected on accounts, they will be shown on the account within 48 hours, so please allow time for accounts to be updated.

    How to pay UEL

    This online payment system is provided by the University of East London (University) and its third party suppliers. These terms and conditions may be updated at various times and any changes will be effective immediately. Please see further details on how to pay UEL.

    Make a payment to UEL.

    How to pay UEL

    Pay your Bills

    The Income & Credit control team

    The Income & Credit Control team comprises of the Head of Income and Credit Control, Assistant Credit Control Manager and nine Income Officers. The team is responsible for the collection of all monies owed to the University.

    The Income and Credit Control Officers are available to provide advice on fee payment, the Fees Policy and other related matters, in person and over the phone.

    Students who pay their own fees (or whose family pay their fees)
    Please refer to the Fees Policy for details of the payment options, how and when to pay your tuition fees. You may be eligible for a discount if you pay your fees early.
    If you have difficulty paying your fees at any time, you should contact the Income & Credit Control team immediately to discuss your situation and the payment options available to you.

    Face to face services

    Please note that all face to face services are suspended from Friday 20 March 2020. Please contact us via telephone on +44 (0)20 8223 7333.

    How to pay UEL

    E-mail contact

    If you prefer to, you can contact us by e-mail. Our e-mail address is we can either reply by e-mail or give you a call, if you prefer. Please state your student number or customer account number on your correspondence.

    Telephone contact 
    You can also give us a call on the following number: +44 (0) 20 8223 7333  (lines open: Monday to Friday, 9am to 5pm)