Student Services

Resources & Our Helpdesk

Student Support Payments

During your time at UEL you may need to visit us to collect support cheques, such as Access to Learning Fund and Emergency Loans.

You need to visit the Student Services Helpdesk at the campus where you are based (Docklands or Stratford). Locations/Contact us.

Bring your Payment Schedule/Financial Notification (which details payments of your loan and/or grant). The Student Services Helpdesk team will scan this and release your payment.

We’ll also need

Student ID Card – this is to ensure we give the money to the right person.
Student support number – this will be on your Payment Schedule, letter from Student Loans company or financial assessment notification from your Local Education Authority.
Letter from the Student Money & Rights Team (SMART) – this advises you of your financial award.

These checks help ensure financial support goes to the student entitled to it. We are unable to give your cheque to anyone else or send it through the post.

Also of Interest

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