The student charter of the University of East London (UEL)

When you accept a place with us

You can expect us to:

• send you an email with details of how to apply online for a place in our accommodation;
• send you an email acknowledgement within seven days of you applying online for accommodation in one of our halls of residence;
• send you the following information in July or August (or within four days of receiving your acceptance letter if you enter through clearing):
• instructions on how to join;
• semester or term dates;
• details of events during your first week at UEL; and
• give you a detailed timetable for your first semester during your first week at UEL.

We expect you to:

• read and follow the instructions on how to join; and
• apply within 14 days of accepting an unconditional offer if you want to stay in accommodation we own.

For more information and advice, please contact our Application Enquiries Team. If you have any questions about accommodation, please contact the Residential Services team on dlres@uel.ac.uk or visit their webpage (insert link to Residential Services webpage).

We would like to hear from you as to how we are doing in keeping our promises to you and how we could do even better, please contact us on charter@uel.ac.uk

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© 2010