The student charter of the University of East London (UEL)

International students

More international students are coming to our university. We really value the contribution international students make to our community.

We recognise that international students often face more challenges due to being away from home, and we will work with you to make sure you can make the most of your time with us.

As well as the support and services available to all of our students, you can expect us to:

• give you advice on all aspects of studying at UEL;
• describe the academic skills and level of language needed to meet our minimum conditions for entry;
• guarantee you a place in university accommodation if you pay the deposit and return the lease by the date we give you;
• provide an English language course before you enrol and during your period of study;
• help arrange a pick-up service from the airport, train station or bus station for students from outside the European Union who are arriving in London for the first time; and
• help you to cope with any cultural differences.

We expect you to:

• provide evidence that you meet our English language requirements;
• provide evidence of your academic qualifications before you enrol;
• take part in introductory events and any other events we organise for you;
• register with the National Health Service;
• read and get to know any academic and other documents we provide to help you; and
• tell us as soon as possible if there are any changes in your personal circumstances which will affect your attendance.

We would like to hear from you as to how we are doing in keeping our promises to you and how we could do even better, please contact us on charter@uel.ac.uk

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© 2010