"Lock out charges were to high"

.....We have reviewed the lock out charge, and although this was to act as a deterrant, this has since being reduced.

"Needed longer opening hours"

..... Residential Services staff are now available twice monthly on week days from 5pm to 7pm and once monthly on a Saturday from 11am to 2pm. Details of actual dates are available on our website.

"You needed more social activities"

.....We have listened to you, and with the participation of residents have so far introduced students events such as Xfactor Night, Film Nights, Residential Facebook Group with loads more ideas coming in.

"Residential website needs updating"

...... Our residential web pages and information has been greatly improved and updated.