Reporting to Residential Services
Useful information / Downloadable Forms
Which forms will I need to fill when living in Halls? Once you move in you will need to fill an inventory Form to tell us the condition you find your accommodation in to protect your deposit against any charges for previous damages etc: Inventory Form
If you leave the Halls overnight you will need to fill an Absence Form: Absence Form
If you wish for visitors to stay with you overnight you will need to fill a Visitors Request Form Visitors Request Form
If there are any repairs that need reporting you can use the following form: Student Repair Report Sheet
If you have paid too much rent or have withdrawn and are entitled to a refund you can use the following form to request a refund: Refund Request Form
How do I register with the doctor? The University encourages students to take responsibility for their own health. For general care under the National Health Service (NHS) students must register with a General Practitioner (GP) in the area in which they live. All students are strongly advised to register with a doctor as soon as possible. If you do not you may have problems seeing a doctor if medical treatment becomes necessary. The doctor must be close to where you live, because once you are registered, the GP agrees to visit you should an emergency arise and cannot do so if you do not live locally.
As part of Student Services the University runs a Health and Wellbeing Centre on each campus. (Docklands and Stratford). There is a Nurse available to give help and advice on all medical matters.
Each Health Centre has the services of a local doctor, who provides health care to those students registered with them. If you live on campus, or in the local vicinity, you can apply to register with the University GP. If you live further away the Health Centre can give you help and advice to find a local doctor.
What happens if I need assistance outside of office hours? Security Officers are present to carry out security and disciplinary duties. They are there for the benefit of the residents, but also act on behalf of the university's staff in their absence.They will contact the police or memebers of Residential Services if neccassary.
Contact details
- Security - Security Officers are located on all sites. Alternatively you can contact the 24hrs service internally on 5599 or externally on 00 44 (0) 208 223 7771.
Do I have to pay for the Telephone / Internet facility in my room? Use of the Internet in all halls of residence is included in the rent. Use of the telephone to make internal calls are free from charge. However, you will need to purchase an 0800 telephone calling card from either the Student Union Shop or local shop to make local, national or international calls.
Do I need a TV licence? If you choose to have a TV then yes it is your responsibility to apply and pay for your own TV licence. Please note that a separate licence would be required per study bedroom/kitchen and inspectors do come to the halls during the year. Please ask at a post office for a tv licence application form or follow the link TV Licensing for further information.
Can I park on campus? Because of the expansion of UEL’s teaching and residential facilities on the Docklands Campus, students will be unable to bring their cars onto the campus during peak hours (08:00hrs to 17:00hrs) except to load and unload at the start and end of term. Students with a disability should contact Disability and Dyslexia Service in order to apply for a permit.
Can my family/friends stay in a / my room when they come and visit me? Your family and friends can not have a room allocated to them to stay with you in Halls. However, you are allowed one overnight guest to stay and written permission must be obtained from the office before their arrival. Please refer to your Handbook for Residents for further information. The form to request a visitor can be found here: Visitors Request Form
Useful Documents
- Accommodation Agreement
- Handbook for Residents
- Conference & Events
- Download Brochure
For disabled access information for the halls of resisdence see DisabledGo
