We regard student induction as one of the key elements supporting our corporate objective of welcoming, introducing and settling down our students, so that they are able as quickly as possible to benefit from university life.
We recognise that induction plays a critical role in shaping student perceptions of what we offer and our commitment to deliver high quality provision. We also recognise that induction often forms our students' first experience of our university.
This Policy identifies the components of induction for all incoming students (at all levels). It is consistent with the commitments made in our Student Charter and our other corporate plans. The policy is also in line with our commitments to enhance the quality of the total student experience and to embed all students into Schools, connecting them with named Personal Tutors.
This Policy is committed to ensuring continuous quality improvement and will seek to evaluate, receive feedback and monitor effectiveness of its implementation and will fine-tune policy and its implementation where appropriate.
The main purpose of Induction is to welcome and introduce students joining our University, so that we can celebrate and value their choice to come and join our diverse and vibrant learning community. We wish to ensure that our students settle down as quickly as possible, are aware of the support and services available to them and enter into a partnership with us to shape their learning programmes and to gain the most out of life at the university.
The main elements of induction should include:
3.1 We will ensure that all new students are programmed to be personally welcomed by the Vice-Chancellor, the Pro-Vice-Chancellors, Heads of School or other members of the Corporate Management Team.
3.2 Heads of School have overall responsibility for ensuring adequate planning, allocation of resources and implementation of induction programmes within their Schools.
3.3 Each School will be responsible for assessing the quality and effectiveness of delivering induction and its personal support/tutorial arrangements.
3.4 Personal Tutors will play a lead role in providing regular academic reviews which identify and monitor student progress, barriers to effective learning and provide academic and personal support, which may include referring students to appropriate internal services, such as Student Services, Learning Resources Centres, Facilities (for residential, security and catering services) and the Students' Union.
3.5 The Director of Student Services has responsibility for ensuring that an appropriate and effective induction programme is in place for all students, for disseminating good practice and making arrangements for appropriate Student Services to be available to contribute to induction programmes.
3.6 All university staff will be expected to treat new students as well as continuing students with courtesy and professionalism.
3.7 The Students' Union will play a key role in welcoming and introducing students to the range of extra-curricular, representational and support services available through the Union
3.8 Schools (and the Fields within them) are responsible for:
3.9 The enrolment operation is responsible for:
3.10 The Counselling and Advisory Service is responsible for the institution-wide international student welcome day and coach tour of London .
3.11 The Student Finance Unit is responsible for giving advice on matters concerned with student financial support.
3.12 Information Technology Services are responsible for the allocation of network log-in codes
4.1 Implementation of the policy will be monitored by each Head of School, supported by the Director of Student Services.
4.2 A cross-institutional ‘induction task force' will review the success of induction for each major intake and make recommendations mid-way through each semester.
4.3 The Students Union will be invited to assess the effectiveness of induction and feedback from students through evaluation forms, focus groups and individual responses will be sought.
4.4 The Corporate Management Team will receive an annual overview report on induction each December.
The following components will be found in all induction programmes:
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