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Programme Specification for International Humanitarian Psychosocial Consultation by Distance Learning MSc, PG Cert or PG Dip

This programme is delivered by Distance learning

Final award

MSc, PG Cert or PG Dip

Intermediate awards available


Mode of Delivery

PG Cert, PG Dip


Distance learning

UCAS code

N/A

Details of professional body accreditation

N/A

Relevant QAA Benchmark statements

N/A

Date specification last up-dated

February 2012

Profile

The summary - programme advertising leaflet

Programme content

The aim of this MSc is to promote awareness of psychosocial aspects within any field of humanitarian work, whether in the UK or overseas. The programme aims to raise awareness of the different contexts that affect psychosocial well-being and access to appropriate services. The programme also aims to introduce students to different types of consultation, in recognition that most of the services provided through humanitarian agencies are delivered in response to crises or emergencies, are time limited and rely on the engagement of local populations. Consultation skills include those of engagement, development of trust, facilitation, enabling and the identification of a process by which information can be accessed, shared and evaluated.

The focus of psychosocial consultation for this programme is the collaboration with different groups to facilitate understanding of different psychosocial needs. Groups include beneficiaries; aid workers; volunteers; staff; managers; partner organisations and stakeholders, all of whom require safety, security and good psychosocial support in order to facilitate the successful completion and evaluation of projects in the UK and overseas.

The content of the programme is dictated by the overall aim which is to produce graduates capable of making successful, responsible and useful contributions in the humanitarian field or the third sector through greater awareness of the implications of different contexts and using psychosocial consultation. The skills and knowledge base developed through successful completion of the programme will also be beneficial to employers in the health and social care sectors.

The aims of the programme are to:

  • produce graduates capable of making successful, responsible and useful contributions in the humanitarian field or the third sector through greater awareness of the implications of different contexts and the use of psychosocial consultation
  • develop the awareness and knowledge base of students so that they may be more thoughtful of and curious about different contexts in their work in the UK and overseas, and of the impact upon them • provide flexibility in learning patterns to meet the varying needs of students from a variety of backgrounds and experiences.
  • provide flexibility in learning patterns to meet the varying needs of students from a variety of backgrounds and experiences.

The objectives of the programme are to:

  • produce graduates who have demonstrated sufficient knowledge of relevant theories and literature in field of international work with regard to different social, cultural and organisational contexts
  • enable individuals to develop a more detailed knowledge of literature and theories in psychosocial consultation.

International Humanitarian Psychosocial Consultation at UEL

A Unique Opportunity

The programme is understood to be the first of its kind, focussing on psychosocial issues within international humanitarian contexts (e.g. personal communication from Director of HR Services, People in Aid). The programme centres on understanding the multiple contexts that affect people's experiences, capacities and resilience. It prioritises enabling, through its emphasis on different types of consultation and provides students with opportunities to learn from professional practitioners who have direct experience of working with populations around the world.

The Programme Enhances Students

The programme includes important components that enhance students':

  • cultural competence, including awareness of a range of issues relating to the diversity of beneficiaries and their situations
  • confidence in their ability to take account of multiple and complex interacting factors in humanitarian contexts
  • ability to work with difference, conflict and difficulties faced by teams, groups and within organisations
  • team working skills
  • communication skills
  • problem solving and solution focussed skills
  • personal and professional development in relation to providing consultation
  • resilience and wellbeing
  • self awareness, particularly as relates to being able to critique their own consultations.

Entry requirements

The admissions criteria will comply with the UEL admissions policy at http://www.uel.ac.uk/qa/manual/documents/part2-admissions.doc and will be:

  • The normal entrance requirement is an undergraduate honours degree (or equivalent) with a minimum 2.2 classification (or equivalent). Since the programme is to be marketed to individuals who do not have a first degree in psychology but would like to change career path or simply develop greater psychological awareness in their current field, the content of the first degree is not relevant. A lower level qualification together with appropriate experience or, exceptionally, substantial related experience alone may be acceptable.
  • English Language requirements: In the case of applicants whose first language is not English, then IELTS 6.5 (or equivalent) is required. International qualifications will be checked for appropriate matriculation to UK Higher Education postgraduate programmes.
  • Students that apply to enter stages of the programme may be admitted through normal Accreditation of Experiential Learning (AEL) or Accreditation of Certificated Learning (ACL) processes, or through an approved articulation agreement. Therefore, such applicants must be able to demonstrate and evidence that they have the required learning outcomes as listed in the modules for which they are seeking exemption.

The admissions procedure will be conform to UEL's general equal opportunities policy of not discriminating on the ground of race, religion, gender and sexual orientation.

Technical requirements

To participate in the programme you need:

  1.  Regular access to a PC or Mac capable of running standard MS Office software (or equivalent) for producing word-processed documents, spreadsheets and presentations. Your PC must also be capable of running the required plugins for the Virtual Learning Environment (Adobe Flash player, Adobe PDF viewer, Apple Quicktime).
  2.  Reliable Internet access; at least a 56K modem connection, but broadband is highly recommended. For each module that you take, you will be expected to spend approximately 3-6 hours online per week, participating in discussions and accessing resources.  
  3.  The latest version of your chosen Internet browser. We recommend and support Mozilla Firefox 1.5+, Microsoft Internet Explorer 7+ and Apple Safari 3+.
  4.  A valid and reliable email address.
  5.  Access to a printer is recommended. 

Programme structure

To complete this programme and obtain the MSc students must pass the following six modules which are each worth 30 credits at level M:

  • GCM901: International Contexts
  • GCM902: Psychosocial Consultation
  • GCM903: Humanitarian Contexts
  • GCM904: Wellbeing and Resilience
  • GCM905: Research 1
  • GCM906: Research 2

We expect distance learning students to study this programme full or part time over three years. The modules can be studied in any order with two exceptions. The International Contexts module must be taken before or at the same time as the Humanitarian Contexts module, in order to provide a sufficient introduction to "Contexts". The Research 2 module must be taken last. Students exiting the programme having passed any two modules or any four modules will be awarded a PG Cert or PG Dip respectively.

Learning environment

The programme provides a blend of teaching and learning approaches, including traditional lectures and workshop activities; on-line discussions and electronic support; group exercises and role plays.

The teaching and learning methods used are designed to promote a constructive and critical reflection on a range of theoretical, practical and research issues. Teaching is concerned with identification of a wide range of issues and perspectives which students are encouraged to relate to their own knowledge, experience and actual or future working contexts. Teaching and learning will draw on the experiences, knowledge and professional backgrounds of participants, encouraging a critical reflection.

We expect that students will take responsibility for the way they learn, as they will need to sustain self-motivation during the times away from the campus. Throughout the programme, students will be undertaking independent learning and research, including individual reading, preparation of assignments and completion of assessed programme work. The programme makes extensive use of a Virtual Learning Environment known as UEL Plus which is used in a number of ways such as facilitating the on-line discussions described above and submitting assignments

We also hope that students can take some responsibility for helping others to learn, through sharing experiences and learning with the group using (via the VLE) and thus allowing for new and emerging knowledge to be integrated.

Assessment

Each module will be assessed individually and except for the last two research modules may be an essay, a reflective critique of a piece of consultation or a portfolio including methods and critiques of the ways students facilitate their own and others' wellbeing and resilience. For the Research 1 module students will be required to submit a research proposal and for Research 2, a draft journal article based on the research undertaken. Each module will need to be passed at 50% or more.

Relevance to work/profession

Throughout the programme, students will be encouraged to reflect on their working environments to consider areas of similarity, relevance and learning. The assessment for the Psychosocial Consultation module relies on the student being able to conduct a piece of consultation, likely to be through work or a voluntary placement, and to write up a reflection involving a critique of this consultation. The Wellbeing and Resilience module relies on the student being able to produce a portfolio including an element of reflection on their experiences relating to the activities on the module. There will be opportunities for students to discuss their experiences with tutors and peers on the programme. Work-based mentors will not be used.

Thesis/Dissertation/project work

The last module provides the opportunity for students to work on a research project. The nature of the learning will require students to work in groups, presenting material from their reading and own experiences and critiquing evidence and materials brought to their attention. Students will have the opportunity to discuss case studies and to practise consultation.

Added value

All of the tutors are specialists in their field, connected to international humanitarian aid agencies, professional bodies and/or organisations which provide support to humanitarian organisations (e.g. specialist Employee Assistance or Occupational Health Providers) with a proven record in delivering/supporting humanitarian aid and/or psychosocial consultation.

Your future career

It is envisaged that students may progress onto any of the following upon successful completion of the programme:

  • Careers in humanitarian aid agencies in the UK or overseas
  • Careers within public health/social services which have a psychosocial focus
  • Further study in postgraduate masters level programmes in psychology, sociology or anthropology, for example
  • Further study in applied therapeutic skills, such as Systemic Family Therapy, Psychoanalytic Therapy or Group Analysis.

How we support you

The programme will include an appropriate and comprehensive induction in the week before lectures begin. Students will be assigned a personal tutor to address learning queries and discuss any issues affecting their progress. The programme team will make an effort to ensure that students take full opportunity of the offer to provide feedback on the drafts of written work.

Students will benefit from specialised distance learning materials that guide the student throughout the learning and allow for appropriate reflection, discussion and tutor feedback. All course materials will be available both in printed format as well as online within UEL Plus. For any questions the Programme Leader, Module Leaders and Tutors can be contacted through the email and discussion facilities in UEL Plus.

Further specialist support (e.g. financial advice, careers advice, counselling and learning support) is available from our University Services. The needs of students with disabilities/dyslexia will be taken into account in compliance with the Special Education Needs and Disability Act (SENDA 2001) and the QAA Code of Practice on Students with Disabilities which states: ''Assessment and examination policies, practices and procedures should provide disabled students with the same opportunity as their peers to demonstrate the achievement of learning outcomes''. Whenever possible, the needs of students with disabilities/dyslexia will be accommodated. In doing so, teaching staff will be relying on the support and advice from the UEL Disability and Dyslexia Unit.

Bonus factors

This programme gives students the opportunity to work with tutors and subject specialists who are professionals and leaders in their fields. Within the subject areas they lead on, they have undertaken significant leadership roles with UK based and international humanitarian organisations. They include leaders of professional masters level courses and doctorates; senior managers and consultants to a range of humanitarian or third sector organisations in the UK and overseas. All of the tutors on the programme have conducted research, been published in academic journals and/or presented at national or international conferences about their experiences. They hold a range of perspectives, interests and specialisms which have been identified as being significant in working within diverse, international, humanitarian contexts.

Outcomes

Programme aims and learning outcomes

What is this programme designed to achieve?

This programme is designed to give you the opportunity to:

  • To explore and critique the key assumptions underlying differing approaches to international work in different social, cultural and organisational contexts.
  • To provide a basis from which students can be more thoughtful of different contexts in their work in the UK and overseas, and of the impact upon them.
  • To provide an understanding of organisational and group issues important in the provision of psychosocial consultation.
  • To develop depth of knowledge and critical understanding of different theories of and approaches to psychosocial consultation.

What will you learn?

Knowledge

  1. Demonstrate a systematic understanding and critical awareness of the key assumptions underlying differing approaches to international humanitarian work in disparate social, cultural and organisational contexts, and the problems within these.
  2. Demonstrate originality in the application of knowledge relating to how contextual factors influence people’s access to and take up of a variety of resources and opportunities that influence their wellbeing; and problems related to these.
  3. Demonstrate a systematic understanding and critical awareness of the key assumptions underlying differing approaches to engaging with and delivering psychosocial consultation.

Thinking skills

  1. Critically evaluate the significance of structural inequalities and the repetition and reinforcement of discrimination and disempowerment at individual, relational and organisational levels.
  2. Critically evaluate the way organisational and group factors influence organisational development and culture.

Subject-based practical skills

  1. Exhibit the ability to provide consultation within a system with complex issues.
  2. Demonstrate sound judgements in the absence of complete data within the consultation.
  3. Communicate their conclusions clearly to specialist and non-specialist audiences.

Skills for life and work

  1. Deal with complex issues both systematically and creatively involving different contexts in their work in the UK and overseas.
  2. Exercise initiative and personal responsibility when assessing and intervening in different contexts; including showing adequate regard for the impact of different contexts upon themselves.
  3. Demonstrate self direction and originality in tackling and solving problems.
  4. Act autonomously in planning and implementing tasks at a professional level.
  5. Deal with complex issues both systematically and creatively involving organisations and groups in their work in the UK and overseas.
  6. Exercise initiative and personal responsibility when delivering consultation; including showing adequate regard for the impact of this work upon them.

Structure

The programme structure

Introduction

All programmes are credit-rated to help you to understand the amount and level of study that is needed.

One credit is equal to 10 hours of directed study time (this includes everything you do e.g. lecture, seminar and private study).

Credits are assigned to one of 5 levels:

  • 0 - equivalent in standard to GCE 'A' level and is intended to prepare students for year one of an undergraduate degree programme
  • 1 - equivalent in standard to the first year of a full-time undergraduate degree programme
  • 2 - equivalent in standard to the second year of a full-time undergraduate degree programme
  • 3 - equivalent in standard to the third year of a full-time undergraduate degree programme
  • M - equivalent in standard to a Masters degree

Credit rating

The overall credit-rating of this programme is 180.

Typical duration

We expect distance learning students to study over three years. Students may take longer than three years by taking breaks between periods of study to accommodate any external factors such as domestic commitments.

The maximum duration for this programme is 6 years, and the maximum time for any one module is 3 years. Our Distance Learning Student Advisors can help you to decide on and plan for an amount of study that suits you.

How the teaching year is divided

The teaching year is divided into two semesters of roughly equal length, starting in September and February. A typical full-time student will study two modules and a part-time student will study one module per semester.

What you will study when

Students start their studies in September (Semester A) or February (Semester B) with either GCM901: International Contexts or GCM902: Psychosocial Consultation. Students are able to study a separate module each semester so that they can continue their studies towards the required award.

Each module is worth 30 credits. Students must successfully complete 60 credits for the PG Cert, 120 credits for the PG Dip and 180 credits for the MSc. The table below lists the modules with their respective credit ratings and option/core status.

UEL Module CodeModule titleCreditOption/ Core

GCM901

International Contexts

30

Core

GCM902

Psychosocial Consultation

30

Core

GCM903

Humanitarian Contexts

30

Core

GCM904

Wellbeing and Resilience

30

Core

GCM905

Research 1

30

Core

GCM906

Research 2

30

Core

Requirements for gaining an award

In order to gain a Postgraduate Certificate, you will need to obtain 60 credits at Level M.

In order to gain a Postgraduate Diploma, you will need to obtain 120 credits at Level M

In order to obtain a Masters, you will need to obtain 180 credits at Level M.

Masters Award Classification

Where a student is eligible for an Masters award then the award classification is determined  by calculating the arithmetic mean of all marks and applying the mark obtained as a percentage, with all decimals points rounded up to the nearest whole number, to the following classification

70% - 100%

Distinction

60% - 69%

Merit

50% - 59%

Pass

0% - 49%

Not Passed

Assessment

Teaching, learning and assessment

Teaching and learning

Knowledge is developed through:

  • Reading of identified sources which consider the key assumptions underlying differing approaches to international humanitarian work in disparate social, cultural and organisational contexts, and the problems within these.
  •  Learning which demonstrate and develop students’ originality in the application of knowledge relating to how contextual factors influence people’s access to and take up of a variety of resources and opportunities that influence their wellbeing; and the problems related to these.
  • On line discussions of the key assumptions underlying differing approaches to engaging with and delivering psychosocial consultation, as well as to wellbeing and resilience.

Thinking skills are developed through

  • Reading which critically evaluates the significance of structural inequalities and the repetition and reinforcement of discrimination and disempowerment at individual, relational and organisational levels.
  • Reading and discussion which evaluate the way organisational and group factors influence organisational development and culture, and wellbeing and resilience. 

Practical skills are developed through

  • A mixture of discussions, group work and practise consultations within systems with complex issues, in order to demonstrate sound judgements in the absence of complete data; and to develop skills in the clear communication of conclusions to specialists (e.g. tutors) and non­specialist (e.g. peers) audiences.

Skills for life and work (general skills) are developed through

  •  Reading and critiquing real life scenarios (from the literature and the student’s own experiences), requiring students to deal with complex issues both systematically and creatively involving: different contexts in their work in the UK and overseas; and organisations and groups in their work in the UK and overseas.
  • Set exercises and the support provided prior to the production of an assessed critique (in the Psychosocial Consultation module) designed to exercise each student’s initiative and personal responsibility when assessing and intervening in different contexts and delivering consultation; including showing adequate regard for the impact of different contexts upon themselves.
  • The development of consultation skills through teaching, discussion and group based work to facilitate self direction and originality in tackling and solving problems.
  • Set exercises and the support provided prior to the production of an assessed portfolio (in the Wellbeing and Resilience module) designed to exercise each student’s initiative and person responsibility when acting to promote wellbeing and resilience for themselves and others.
  • The expectation that students will have read the required sources prior to the relevant discussion or activity before their respective deadlines and the feedback on the pieces of assessed work, should facilitate their ability to act autonomously in planning and implementing tasks at a professional level.

Assessment

Knowledge is assessed by

  • Items of coursework, will consider the key assumptions underlying differing approaches to international humanitarian work, consultation or crises and trauma in disparate social, cultural and organisational contexts, and the problems within these.
  • The essays within the International Contexts and Humanitarian Contexts modules, and the portfolio within the Wellbeing and Resilience module, will specifically assess students’ originality in the application of knowledge relating to how contextual factors influence people’s access to and take up of a variety of resources and opportunities that influence their wellbeing; and the problems related to these.
  • The critique of a piece of the student’s own consultation, at the end of the Psychosocial Consultation module will assess their understanding of the key assumptions underlying differing approaches to engaging with and delivering psychosocial consultation.

Thinking skills are assessed by

  • The essays will assess whether the students can critically evaluate the significance of structural inequalities and the repetition and reinforcement of discrimination and disempowerment at individual, relational and organisational levels.
  • The critique of a piece of the student’s consultation will assess the student’s ability to evaluate the way organisational and group factors influence organisational development and culture.
  • The portfolio at the end of the Wellbeing and Resilience module will assess the student’s ability to critically reflect on their actions in relation to wellbeing and resilience throughout the module.

Practical skills are assessed by

  • The student’s critique of their own consultation which will provide a basis by which to assess their ability to: provide consultation within a system with complex issues; demonstrate sound judgements in the absence of complete data; and to develop skills in the clear communication of conclusions to specialists and non-specialist audiences. 
  • The portfolio relating to the student’s own actions and reflections on these of their ability to facilitate their wellbeing and the wellbeing of others, will provide a basis by which to assess their ability to demonstrate sound judgements in the absence of complete data and to develop skills in the clear communication of conclusions to specialists and non-specialist audiences.

Skills for life and work (general skills) are assessed by each piece of coursework, which will specifically assess students’

  • Abilities to deal with complex issues both systematically and creatively involving: different contexts in their work in the UK and overseas; and organisations and groups in their work in the UK and overseas.
  • Abilities to exercise initiative and personal responsibility when assessing and intervening in different contexts, delivering consultation or facilitating wellbeing and resilience; including showing adequate regard for the impact of different contexts upon themselves.
  • Abilities to demonstrate self direction and originality in tackling and solving problems.
  • Abilities to act autonomously in planning and implementing tasks at a professional level.

Quality

How we assure the quality of this programme

Before this programme started

Before this programme started the following things were checked:

  • there would be enough qualified staff to teach the programme;
  • adequate resources would be in place;
  • the overall aims and objectives were appropriate;
  • the content of the programme met national benchmark requirements;
  • the programme met any professional/statutory body requirements;
  • the programme met the needs of various humanitarian organisations;
  • the proposal met other internal quality criteria covering a range of issues such as admissions policy, teaching, learning and assessment strategy and student support mechanisms.

This is done through a process of programme approval which involves convening a panel of academic experts including subject specialists from other institutions. Each panel member scrutinises key documents and talks to the staff who will deliver the programme before deciding whether it should be approved.

How we monitor the quality of this programme

The quality of this programme is monitored each year through evaluating:

  • external examiner reports (considering quality and standards);
  • statistical information (considering issues such as the pass rate);
  • student feedback.

Drawing on this and other information, programme teams undertake the annual Review and Enhancement Process which is co-ordinated at School level and includes student participation. The process is monitored by the Quality and Standards Committee.

Once every six years we undertake an in-depth review of the whole field. This is undertaken by a panel that includes at least two external subject specialists. The panel considers documents, looks at student work, speaks to current and former students and speaks to staff before drawing its conclusions. The result is a report highlighting good practice and identifying areas where action is needed.

The role of the programme committee

This programme has a programme committee comprising all relevant teaching staff, student representatives and others who make a contribution towards the effective operation of the programme (e.g. library/technician staff). The committee has responsibilities for the quality of the programme. It provides input into the operation of the Review and Enhancement Process and proposes changes to improve quality. The programme committee plays a critical role in the quality assurance procedures.

The role of external examiners

The standard of this programme is monitored by at least one external examiner. External examiners have two primary responsibilities:

  • To ensure the standard of the programme;
  • To ensure that justice is done to individual students.

External examiners fulfil these responsibilities in a variety of ways including:

  • Approving exam papers/assignments;
  • Attending assessment boards;
  • Reviewing samples of student work and moderating marks;
  • Ensuring that regulations are followed;
  • Providing feedback to the University through an annual report that enables us to make improvements for the future.

Listening to the views of students

The following methods for gaining student feedback are used on this programme:

  • Unit and Module evaluations
  • Student representation on the Programme Committee (meeting twice a year)

Students are notified of the action taken through:

  • Circulating the minutes of the Programme Committee
  • Providing details on the Programme Notice board

Listening to the views of others

The following methods are used for gaining the views of other interested parties:

  • Questionnaires to former students
  • Annual student satisfaction questionnaire
  • Periodic consultations with senior staff from humanitarian organisations
  • The inclusion on the Programme Committee of consultants interested in this area of work, from professional & humanitarian organisations

Human resources

In order to ensure the quality of the programme, in terms of staffing, each module will include a Module Leader as well as an Academic Tutor for every additional 12 -15 students (i.e. the Module Leader will act as the Tutor for the first 12-15 students and then be joined by additional tutors thereafter). This is in addition to the staff available through UELconnect (includes the Student Advisor and Administrator).

Further Information

Alternative locations for studying this programme

Location

Which elements?

Taught by UEL staff

Taught by local staff

Method of Delivery

This programme is also available in collaboration with Schouten University, Zaltbommel, Netherlands, where it is offered with an additional Skills & Personal Development program including two weeks of Residential Study that will train them to apply their newly gained knowledge more effectively and efficiently.

Entire programme

Yes

Schouten University staff provide on-line mentoring and e-coaching as well as SUSPD; Schouten University Skills & Personal Development module

Distance Learning

Where you can find further information

UEL has a well-established School of Psychology which offers rich mix of postgraduate programmes relevant to professional practice.

British Red Cross - www.redcross.org.uk

International Committee of the Red Cross - www.icrc.org

International Federation of Red Cross & Red Crescent Societies - www.ifrc.org

Médecins Sans Frontières (Doctors Without Borders) - www.msf.org.uk

Medical Foundation For the Care of Victims of Torture - www.torturecare.org.uk

Oxfam - www.oxfam.org.uk

People in Aid - www.peopleinaid.org

Plan International - www.plan-international.org

Save the Children - www.savethechildren.org.uk

UNAIDS - www.unaids.org

UNICEF - www.unicef.org

Further information about this programme is available from:


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