The Library & Learning Services

Inter-Library Loan

Frequently asked questions

If a book or journal is not held (not listed on the catalogue) at a UEL Library and Learning Centre (LLC) you may be able request it from another library via the inter-library loan service. To assist your application, please read the FAQs.

Go to:	If you need to know:
How it works	What can be requested? Who can use the inter-library loan service? How do I place a request? Where can I download and print a request / copyright declaration form? How can I contact ILL service? I would like to feed back about the ILL service
What happens next?	What happens next? When will my ILL arrive? How will know my ILL has arrived? How long can I keep an ILL item? I am working from home, can you send my requests to my home / office address?
Renewals, lost items and cancellations	Can I renew an ILL book? I have lost an ILL book, what happens next? I have used up my inter-library loan allowance, what should I do? Why was my request cancelled?
Copying	Can I photocopy ILL articles, books and theses? Where can I download and print a request / copyright declaration form?
Secure Electronic Delivery	What is Secure Electronic Delivery (SED)? I am having problems with the SED, what should I do?

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