How can I contact you?

The best way to contact us is via the General Enquiry Form. Alternatively, you can telephone or write to us at:

Language Centre,
International Office
University of East London
Docklands Campus
London
E16 2RD

Telephone: +44 (0)20 8223 2402 / 6253
Fax: +44 (0) 20 8223 2882
Email: languagecentre@uel.ac.uk

How can I pay my tuition fees for the pre-sessional course?

You can pay your pre-sessional course fees in a number of ways:

• By a UK sterling cheque or by a UK sterling bank draft made payable to ‘University of East London'. This should be sent directly to the Language Centre at the above address and you should quote your student applicant number, your name and pre-sessional course.
• By credit or debit card by calling +44 (0)20 8223 2974 and quoting your applicant number, your name and pre-sessional course.
• By a UK sterling bank transfer. Please follow this link for more details about this method of payment: http://www.uel.ac.uk/international/fees/payment.htm

You should contact us via email when you have made a payment.

Please note that you should not send us your full pre-sessional course fees until we have confirmed your place on the pre-sessional course.

Can I pay a deposit to secure my place on the English language course?

No, we do not accept deposits for any of our English courses. You must pay in full before you start the course.

Can I pay in instalments for the English language courses?

No, unfortunately you need to pay the full fee before you start the course.

Do I get a refund if my visa application is rejected?

Yes, you will get a refund of your fees provided you send us evidence from the British Embassy that your application for a visa has been rejected.

Do I get a partial refund if I am late for the course due to circumstances beyond my control?

No. It is your responsibility to ensure that you leave sufficient time to arrange visas, booking flights etc.

Does attending the pre-sessional course guarantee my entry onto my UEL course?

Not automatically. The pre-sessional course will guarantee entry onto your chosen UEL course only if you have a conditional offer for that course and only if you successfully fulfil the requirements of the pre-sessional course.

What are the English requirements for studying at UEL?

Different courses requirement different levels of English so you should consult us to find out the required level for your chosen course.

Where do I get information about accommodation?

There are a limited number of places available in university halls of residence and most students initially opt for homestay. For more information on this option, please follow this link - http://www.uel.ac.uk/elc/accommodation.htm