University of East London Homepage

Email and Calendar

What is the service?

IT Services offers an electronic mail (email) service for all students and staff. The email system also offers Calendar and Contact functionality, and can be accessed both on and off campus

What is included?

  • Ms Exchange email
  • Outlook Web Access
  • Calendar and address book
  • Creation of new email accounts
  • Send, receive and storage of email
  • Creation of new group email accounts
  • Changing email settings (including quota limits)
  • Shared calendar
  • De-activation of email accounts
  • Delegation option for email account
  • Synchronization with mobile devices
  • Bulk email advice and assistance

What should I expect?

Key Metrics

 

 

Target

Creating new email accounts

 

90% Accounts will be created within 3 days

Email account and storage management

90% of requests will be completed within 1 day

Removal of existing email accounts

 

90% Accounts will be deleted within 3 days

Bulk email advice and assistance

90% of requests will be completed within 3 days

 

How do I request the service?

Please contact the IT Service Desk

Where do I go for more information?

For more information please contact the IT Service Desk

Navigation menus:

Site-wide menu

Information for screenreader users:

For a general description of these pages and an explanation of how they should work with screenreading equipment please follow this link: Link to general description

For further information on this web site’s accessibility features please follow this link: Link to accessibility information