University of East London Homepage

IT Service Catalogue

What is the service?

IT Services delivers a range of Assistive Technology advice and support services to assist the University in providing appropriate technologies for students and staff with a range of disabilities.

What is included?

The service includes:

  • The provisioning of specialist assistive technology computers on each of our campuses.
  • Technical Support for assistive technology software
  • Installation and configuration of assistive technology hardware and software
  • Accessibility advice regarding information technologies and their interaction with assistive technologies

What should I expect?

Key Metrics

 

 

Target

Technical Support for assistive technology software

90% of requests will be completed within 5 days

Installation and configuration of assistive technology hardware and software

90% of requests will be responded to within 5 days

How do I request the service?

Please contact the IT Service Desk

Where do I go for more information?

Please contact the IT Service Desk; alternatively if you need more information about how the University can help you with your studies please contact our Disability, Dyslexia & Access Centre (DDAC).  

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