When to Access Our Service

We encourage you to contact us at any point if you are having problems using our computer systems, or feel you would benefit from advice or training to enable you to make the most of our facilities and improve the efficiency of your work or study.

Remember that we also provide a range of information and literature. These are available from our Service Desk, or can be downloaded.

You should also contact us with any technical difficulties with software, hardware or with logging on and changing passwords. And if you feel your security has been compromised – for instance if someone has accessed your password or username – we ask you to contact us immediately.

We can also provide an IT Project Manager for consultancy and advice for special projects.