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Printing

How do I print using my Student/swipe card?

Follow the step-by-step guide.

How do I add money to my Student/swipe card?

Students within the University of East London can easily add cash to their account for printing on-line via UEL Direct, or if you are on campus you can do this at a number of Money Loaders located in different places at every UEL campus.

What do I do when I get a new Student/Swipe card?

You need to register it on the Money Loader Machine.

My student card shows the message, ‘Account locked’ even though I have just added money to my account?

You may not have pressed 'Finish' when adding funds to your account. Try repeating the process.

Why is my print account showing ‘insufficient funds’ when it looks like I have money on my account?

The print system occasionally allows your print credit to go into a minus state, when you are printing multiple page documents. This means it can look as though you have money in your account even though you don’t. Add money if you get this message.

Top Up Online

Instructions for making online payments to your printing account

Any time you want you can add money to your printing account from within UEL Direct using WebPay.

The minimum amount that can be added is £2.50 and the maximum is £50 we are unable to provide refunds so we advise you to only enter enough money for your short term needs.

Step 1

Log in to UEL Direct using your UEL username and password.

Step 2

Click on either the My Record Button or the My Record tab at the top of the page.

Step 3

Select My Payments from the Menu on the left side of the Page

Picture of the menu of the left hand side of the My Record page

Step 4

Printing Account Link

Then use your Printing Account to check your balance and make and top up your printing funds.

If you have any queries please contact servicedesk@uel.ac.uk

Please remember: There are no refunds once payment has been credited to your account

Pay Using Cash

All students need to register their student cards on the Money Loader Machine before they can add money to their account. The Money Loaders do not give change, so you are advised to only enter enough credit for your short term needs – refunds are not given.

  1. Swipe your student ID card with magnetic strip facing right and closest to the Money Loader Machine.
  2. When your balance is displayed, feed in coins or notes to the desired amount.
  3. Your new balance will be displayed.
  4. Press the 'Finish' button to log off
  5. If you do not press Finish then you will see a ‘please wait’ message on the screen, the system will then log you out automatically.

All money loaders will accept  £1 £2 coins, £5, £10, and £20 notes

Note: No change can be given by the machine or our staff

 

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