Our systems are configured so that you must regularly change and update your password these measures are for your protection because personal infromation such as your home address and financial transactions, such as the payment of tuition fees via UEL Direct, take place from your account.
Please Contact Us and we will tell you all you need to know
It should be a minimum of six characters and include characters from at least three of the following four categories:
Note: Do Not Use: £ or ¬ as they don’t work.
An example of a secure password would be Hello5 or I*Love^Cake!.
Please try not to do this. Instead, we recommend that you use your initial password to log into the system and then change it to something that you can easily remember. If you have to write it down, ensure it is in a safe place and separate from your user ID.
1. Register with our Password Recovery System. This can be done on any desktop computer on campus by selecting Start, University Menu, Password Recovery or by following this step-by-step guide
NOTE: Please avoid attempting to change your password via Outlook Webmail as it can be unreliable
Yes, they are all synchronised through UEL Direct.
020 8223 2468 servicedesk@uel.ac.uk
UEL 's portal and virtual learning environment are easy to use and provide 24/7 advice and guidance
We offer simple-to-use password recovery online – all you need to do is register.
We’ve introduced online credit-top up to make printing even easier.
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