University of East London Homepage


IT Services

We are here to ensure our IT systems work to the benefit of all UEL students and staff. Our team of 60 are based across the Docklands, Stratford and Duncan House campuses and are responsible for IT support, operations, information systems, and infrastructure

We also design, plan and develop UEL’s strategic direction for information technology and provide guidance on the development of best practice procedures.

This area of the website is your first port of call if you need to recover your password and you can also access your personal information at any time through UEL Direct.

The lefthand menu gives guidance on our full range of services. You can also find out about Our Aims and Values and read our Key Policies.


Accessible IT Support

We offer friendly, expert and accessible advice to all staff and students. You’ll find 24/7 advice via this website, so check out our How to… section to see if your question is answered here.

Your first port of call for one-to-one advice is our IT Service Desk and you can drop in, call or email us for support and guidance. We offer this service across our campuses, and staff are available 9am-9pm every weekday during semesters – with a 24-hour service available by phone. Our ITService Desks counters are also staffed during the daytime at weekends and during vacations. Contact us now.

Also if you’re working on an idea or project that will require IT input, please make use of our IT Project Management team.

Contact Us

For face-to-face enquiries visit our Service Desks located at DocklandsStratford and University Square Stratford campuses.

You can go online, call us on 020 8223 2468 or e-mail us at .

We welcome your feedback and you may also contact us by writing to:

IT Services Service Desk
University of East London
University Way
London E16 2RD

Navigation menus:

Site-wide menu


Information for screenreader users:

For a general description of these pages and an explanation of how they should work with screenreading equipment please follow this link: Link to general description

For further information on this web site’s accessibility features please follow this link: Link to accessibility information