University of East London Homepage


Welcome Programme and Enrolment

On Your Arrival

Bank Account, Oyster Card and Council Tax letters:

Once you are fully enrolled (have arrived at UEL, paid 50% plus the first instalment and have your UEL ID card) you may apply for an Oyster Card, a Bank Letter to open a bank account and a council tax exemption letter.

  • Opening a Bank Account – you can request letters via UEL Direct account by going to the ‘My Record’ link once you have completed enrolment – You will find the Student Services Letter Request container on the bottom left-hand side of this page. Once you have logged in your online request your letter will be produced and sent out to you within 10 working days - You must have the Bank name and address when requesting for these letters.

  • Oyster Cards – You can order your oyster card by going to the on-line link and following the steps to fill in your application. Once approved, Transport for London will send your card directly to you.

  • Council tax letters - if you are a full-time student and fully enrolled you can order a student certificate by logging on to UEL Direct if staying off campus by going to the 'My Record' link to request your certificate. This certificate will be sent out to you within 10 working days.


Student Health

At UEL we encourage you to take responsibility for your own health – and use the services we provide. Our professional teams advise on a range of issues – from minor ailments to vaccinations, counselling, screening and lifestyle issues. More information on Drs (GPs), Dentists and other Health Services can be found here.


Registering with the Police

Some international students are required to register with the police. If you have a student visa for more than 6 months and you are required to register with the police, it will be stamped on your visa that you must register with the police. You must do this within 7 days of arrival. Further information can be found here.


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