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Financial Services Feedback

Financial Services value the opinion of our customers; please feel free to send us your comments, queries or suggestions below. We will respond to you within 48 working hours.

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You Said.

We Did.

Increase the opening hours of cashiers please

Our new cashiers office on the ground floor of the North Building is now open between 9.30am and 4pm Monday to Friday (with the exception of Wednesday afternoon when we will be closed at 1pm)

With the increased opening hours of our telephone support team you will be able to pay over the phone 8am to 6pm Mondays and Tuesdays and 8am to 5pm Wednesday to Friday.

Please provide a private room for us to discuss our financial queries with you

If you want to use our drop-in service room 2.17 in the East Building between 9.30am and 4pm Monday to Friday, we will advise you that we have two private interview rooms available should you wish to use one. If the rooms are not immediately available we will let you know an appropriate waiting time

More telephone Support please

Financial Services dedicated telephone support team have increased their opening hours so that they will be available to answer your queries 8am to 6pm Mondays and Tuesdays and 8am to 5pm Wednesday to Friday.

Please telephone +44(0)208 223 7526. You can contact us outside these hours by email at finance.registry@uel.ac.uk and we will respond to your query within 24 working hours.

You Responded.

 

"Hello UEL Finance Team. I just want to say thank you for listening to Part Time Students. Providing new opening times that would assist Part Time Students is really great! It will make our lives a lot easier.

Although, I'm finishing my course this year (by God's grace), I still wanted to say thank you. I wish you all the very best for the future"

 


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