General Information | Parking at Gallions Reach | Staff Parking FAQ's | Student Parking FAQ's
How can I obtain a peak permit?
Peak permits are only available to students who are Blue Badge holders or who have a significant health condition (as verified by a UEL disability advisor).
Students who fall into the above categories and wish to apply for a peak permit will need to submit an application form.
What are ‘peak hours’?
Peak hours are determined as 0800 to 1700 Monday to Friday throughout the year.
What is the cost of a peak permit?
Peak permits are free to student blue Badge holders. and other students with confirmed health conditions?
I am a Blue Badge holder. Do I need to apply for a peak permit?
Yes you do. A blue badge alone is not sufficient and you may be at risk of receiving a penalty.
I believe I need a peak permit on health grounds. What do I do?
You will need to complete a Student Peak Permit application form and make an appointment to see a disability advisor (contact numbers are printed on the application form). If the advisor confirms your need for a parking permit he/she will endorse the form.
This will be assessed on a case by case basis. You will be contacted if any additional information is required.
Can I get a peak permit for more than one campus?
No, permits will be issued for your base campus only. If you study at more than one campus you should apply for the one where you are based most frequently. The permit will be valid at all campuses.
If I want to park during off peak hours only do I really need a permit?
Yes. In the interests of general security we are aiming to ensure that all vehicles are identifiable. Therefore off peak permits are required. The enforcement system operates 24/7 and vehicles not displaying a valid off peak permit are at risk of receiving a penalty at any time.
If I have a peak permit, do I have to apply for an off-peak permit as well?
No, peak permits will also be valid for off-peak parking on all campuses.
I occasionally use an alternative vehicle/I have a courtesy car. What do I do?
You should obtain a temporary windscreen permit from Security for the vehicle on the day/s of use.
If I obtain a peak permit and then decide that I no longer need it what do I do?
You should inform us as soon as possible and return your permit.
What should I do if I lose my permit?
You should report the loss of your permit to Security at the earliest opportunity. A duplicate permit will be issued and in the interim you will be able to obtain a temporary permit from Security.
What is the Gallions Reach facility?
This is a parking facility at Gallions Reach shopping centre with a shuttle bus service to Cyprus DLR Station. It is available to students who have extreme difficulty in travelling to Docklands campus without the use of their vehicle. This facility is limited and permits will be issued on a priority basis so manyapplications will not be successful. This facility should not be regarded as a permanent arrangement and the service or an individual’s use of the service may be withdrawn at any time. Should this happen, students will be required to find an alternative method of travel. To apply for this service, please complete the relevant application form. Further information regarding this service can be found on the main web page.
How does the enforcement system work?
Our car parking enforcement system is run by an external company, Car Parking Partnership on behalf of the University of East London. There is detailed signage displayed throughout the car parking areas stating the relevant terms. Vehicles in contravention of stated regulations are at risk of receiving one of the following sanctions: penalty charge, or towing away.
If I receive a penalty charge which I believe to be unfair, what do I do?
You should check the terms of the enforcement system as stated on the car park signage and on the charge sheet issued. If you do not believe you were in breach of the parking regulations you should appeal directly to Car Parking Partnership. Their appeals process will be stated on correspondence which they will send directly to your home address.
Am I allowed to leave my car on campus overnight/at the weekend?
This is permitted but you must display a valid peak or off peak permit and are advised to notify Security of your intention. Please note that the University of East London does not accept any liability for loss or damage to vehicles or contents thereof. You should also ensure that if you do not hold a peak permit, your vehicle is removed from the car park before the commencement of the peak hour period to avoid receiving a penalty.
What do I do if my car is damaged or stolen in the car park?
You should report the incident to the Police directly and also to Security at the relevant campus. Please note that the University of East London does not accept any liability for loss or damage to vehicles or contents thereof.
I am a residential student. How do I arrange a parking space for a visitor?
Residential students may receive visitors during off peak periods. Ideally these visitors should be notified to security by e-mail in advance but in all cases students should ensure that their visitors report to security on arrival to obtain a windscreen permit. Failure to do so may result in a penalty charge. In exceptional circumstances it may be possible to arrange visitor parking during peak hours. Any requests to do this must be addressed in the first instance to Residential Services. If parking is agreed your visitor will need to obtain a windscreen permit from Security.
I am a residential student and I need to move in/out of my accommodation and load/unload my possessions. Am I allowed to park on campus to do this?
If you wish to do this during peak hours you will need to speak to Residential Services staff initially who will liaise with Security. If parking is agreed, you must collect a windscreen permit from Security.
If you wish to do this during off peak hours you must obtain a windscreen permit directly from Security.
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