Jump to site navigation menus


Go to UEL Home Page

Facilities Services

Facilities Services

Controlled access to UEL’s Docklands Campus

Prior to the London 2012 Games, security fences and gates were installed around the perimeter of the University of East London’s Docklands Campus. These measures were taken to enhance the security of the site whilst high-profile clients, such as Team USA and China Central Television, were residing on campus during the Olympics and Paralympics.

Now that the Games have finished and UEL’s new academic year has begun, the University has decided to retain the perimeter fences and gates to provide UEL students with a safe and secure learning and living environment.  UEL has already received a number of positive responses from student residents praising the new security measures.

There are two lockable gates which control pedestrian access to Docklands Campus: the first is located adjacent to UEL’s Reception Building and faces Cyprus DLR station; the second is placed between the Halls of Residence and the dockside, next to the Sir Steve Redgrave Bridge. There is a further pedestrian and main vehicle entrance on University Way. These gates are hereafter referred to as Reception Gate, Dockside Gate and University Way entrance.

The gates will be open at regular times throughout the week:

Questions and Answers

Questions and answers for students and staff

When will I be able to access the campus?

The campus is open 24/7 to students and staff on production of a valid UEL ID card.

What if I want to access the campus when the gates are closed?

When the gates are closed you will be able to access the campus via staffed points at the Reception Building and the University Way entrance.

When will I need to show my UEL ID card to get onto campus?

You will be required to show your UEL ID card each time you wish to enter the campus. Additionally you are required to have your card on visible display at all times whilst on campus.  The Security team will undertake random checking of UEL ID Cards using security scanners.

What if I forget my UEL ID card and want to access the campus?

If you forget your UEL ID Card please report to the Reception Building and you will be issued with an unescorted visitor’s pass that will be pre-programmed to provide the same access levels as your normal UEL ID Card.  We ask that you return this card when you exit the campus.

Will there be queues of people at the Reception Building who are trying to access the campus?

The vast majority of people will not need to go through the Reception Building to gain access to the campus as they simply need to present their UEL ID card to the security officer on the Reception Gate.  Consequently, the only people needing to go through the Reception Building will be visitors to the campus, individuals who have forgotten their UEL ID Card or those who are asking for information.

How do staff ensure their visitors can access the campus?

We ask staff to complete the visitor’s form available on the Facilities Services web pages and return it to the Customer Services team at Reception when they are expecting a visitor.  You can download a copy of the form at www.uel.ac.uk/facilities/customerservices/visitors.htm

The Customer Services team will contact you to let you know when your visitor has arrived and either direct them to your meeting point or ask them to wait in Reception for you to collect them.  They will be given a visitor’s pass when they arrive at either the vehicle entrance on University Way or the Reception Building.

Can staff visitors enter the campus on their own?

Casual visitors cannot enter the campus on their own as they will not have a visitor’s ID pass.  However, some contractors may be issued with an unescorted visitors pass to allow them free access. Please contact Security for more guidance on 020 8223 5599.

I am a member of staff  and have a visitor arriving by car. How can they collect a parking permit?

Registered visitors will be able to collect their parking permit from the vehicle entrance on University Way.

Further guidance on registering visitors: www.uel.ac.uk/facilities/customerservices/visitors.htm

Can staff visitors access the campus by car if a parking permit hasn’t been booked for them in advance?

If an unexpected staff visitor arrives at the vehicle entrance on University Way, Security will contact the staff member they are coming to visit to confirm that they are a legitimate visitor.   Visitors will be directed to the Visitors’ car park adjacent to the East Building and then will need to collect their parking permit and visitor’s pass from Reception. 

Please note that there are a limited number of visitor’s car parking spaces at Docklands Campus and staff should make every effort to book a parking space in advance for their visitors.  

How do residential students ensure their visitors can access the Halls on campus?

Study bedrooms are for occupation by one student only.  After 6pm, all visitors must be signed in at Security Reception, located on the ground floor, East Building.

Visitors can stay overnight (i.e. from 11pm onwards) for a maximum of two nights in any seven-day period.  Students will need to fill out a visitor request form, prior to the proposed stay, which will need to be signed by all flatmates and Residential Services (who are based in Longbridge House).

Visitor request forms are available at:  www.uel.ac.uk/residential/current-students/documents/VisitorRequestForm.pdf

Students should take their visitor and the completed form to Security Reception, where their guest will be issued with a temporary ID card, which must be worn at all times on campus.  Guests must be signed in before 11pm and only registered guests are permitted to stay in residences. 

Students accept total responsibility for the behaviour, actions and safety of their guest(s) and students must always be present when guests are on campus.  If a visitors’ behaviour is deemed to be unreasonable, they may be asked to leave at any time by either Security or Residential Services

Further information is available in the Residential Students Handbook www.uel.ac.uk/residential/

Can I park my car on campus?

UEL run a car parking scheme for staff and students.  Further information, permit application forms and eligibility details are available on the Facilities Services website: www.uel.ac.uk/facilities/parking/index.htm

How can residential students get food delivered to the Residences if the Reception or Dockside gates are closed?

Takeaways can be collected from either the Reception Building or the vehicle entrance on University Way.

When and how can I access SportsDock, UEL’s campus sports centre?

SportDock operates various opening times for its members.

Further information:  www.sportsdock.co.uk/

Questions and answers for the general public (i.e. not current staff or students)

Can the general public access the Docklands Campus?

The Docklands Campus is private property.  

Members of the general public may wish to access the campus for reasons other than on University business.  These include:  access to the dockside, access the cash point or transit the campus.   

UEL facilitates access to the dockside and cash point and permits transit across the campus between 7.30 am and 8.00pm, Monday to Sunday. 

Will I need to show identification to get onto campus?

You will need to show identification to enter University buildings.

When and why might I be denied access to the campus?

You will be denied access to the campus unless you can prove that you have a legitimate reason for access i.e.:  you are on University business, you are transiting the campus or you are accessing the dockside or cash point.

Can I eat in the catering outlets on campus, such as Costa Coffee?

The catering outlets are not open to the general public.  Only legitimate campus visitors on University business are permitted to use the catering outlets.

Can I access the Underground Bar?

The Underground Bar is not open to the general public. UEL staff and students can sign in a single guest into the Underground Bar.  Students and staff are responsible for their guest’s behaviour and must accompany them whilst they are on University premises. 

When and how can I access SportsDock, UEL’s campus sports centre?

SportsDock operate various opening times for its members.

Further information: www.sportsdock.co.uk/

Am I allowed to walk dogs on campus? When and where can I do so?

Dogs, on leashes, are allowed on the dock side and the most direct route from the Reception Gate to the dockside but are not allowed on any other part of the University’s campus   Access to the dockside is only when the Reception and/or the Dockside Gates are open.

I wish to access the campus by car. Will I be able to enter and park on campus?

The campus car park is not available for use by the general public.

I have a query regarding access to UEL’s Docklands Campus, who should I contact?

All queries regarding access to the campus should be directed by post in the first instance to Chris Norman, Campus Manager, University of East London, Docklands Campus, University Way, London E16 2RD or by email c.norman@uel.ac.uk


© 2012

Do the Green Thing
Parking Control Information

Search UEL

Can't find what you're looking for on this page?
Click here to start a search

Navigation menus:

# Welcome |
Campus Facilities |
Customer Services Reception |
Student Accommodation |
Catering & Hospitality |
Conferences & Events |
Security |
Maintenance |
Capital Projects |
Space Management |
Contact Us |
Service Level Agreement |

# Access to Docklands Campus


INFORMATION FOR SCREENREADER USERS:

For a general description of these pages and an explanation of how they should work with screenreading equipment please follow this link:Link to general description

For further information on this web site's accessibility features please follow this link:Link to accessibility information


The following message does not apply to screenreader users:

IF THIS TEXT APPEARS ON THE SCREEN YOU ARE ADVISED TO UPDATE YOUR WEB BROWSER

You will still be able to access all the essential content of this web site, but it will not look, or function, exactly as intended.

For further information follow this link. |

Artwork and Images:

link to internal pages
|
Facilities Services
|
Facilities Services